What is the process for using Lugg to deliver my Macy's purchase?

It's simple! Here's the process: 1. Buy your Macy's furniture: Complete your purchase at the store or the Macy's website and select "in-store pickup." 2. Get the receipt: Hold onto your order confirmation or receipt. You'll need to upload a photo of it when you book. 3. Book your Lugg: Schedule a Lugg for pickup in as little as 30 minutes. Enter the store's address in Gilroy as the pickup location and your home as the destination. 4. We handle the rest: Our crew will go into the store, handle the pickup with the information you provided, load your Macy's furniture, and deliver to your room of choice.

Do I need to be at the Macy's store for pickup?

No, you don't! As long as you upload a clear photo of your receipt or order confirmation from the Macy's store in Gilroy, our Luggers can handle the pickup for you. Some Macy's locations may require additional verification, and we will contact you if that's the case.

What if I buy something in a local Macy's store and want it delivered the same day?

That's what we specialize in! You can book a Lugg right from the Macy's store or parking lot in Gilroy. Our crew can often arrive for pickup in as little as 30 minutes, getting your new Macy's furniture home faster than traditional delivery. If you prefer to schedule ahead, you can book your Lugg for the hour of your choice up to 60 days in advance.

Do I need to provide an order number or Macy's store receipt?

Yes. Upload your digital receipt or provide your Macy's order confirmation number when booking so our crew can easily locate your Macy's furniture at the Gilroy store.

Can Lugg pick up my Macy's store order if it hasn't been paid for yet?

No. Please ensure your Macy's purchase is fully paid for and ready for pickup before booking. Our crew cannot complete payment at the store.

Will Lugg wait if my Macy's order isn't ready when they arrive?

For stores inside our partner network receiving flat rate delivery, we will wait up to 15 minutes for your order at no additional cost. For wait times over 15 minutes, you may need to re-schedule. For stores outside of our partner network, wait time is billable at your normal labor rate. To avoid charges, confirm with Macy's in Gilroy that your order is ready for pickup before booking.

Can Lugg take away my old furniture when delivering my new purchase?

Yes, Lugg can pick up your new furniture and then haul away the old one to a recycling facility or donate it to a local charity, including donation centers like [Goodwill](https://lugg.com/goodwill-industries-pick-up) or [Habitat ReStore](https://lugg.com/habitat-for-humanity-pick-up) near Gilroy. Just add an extra stop when booking your delivery. **Tip**: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your furniture, along with their hours and any potential fees.

What if I find damage to my furniture upon arrival?

Please inspect your furniture upon delivery. If you find damage upon receiving your furniture, or discover defects from the store, note it immediately with your crew and contact the Macy's store for assistance. If damage to your furniture occurred during transport, please contact [Support](mailto:support@lugg.com) to file a damage claim. We will ask you to hold your furniture as we work to resolve the issue as quickly as possible.

What supplies and protective equipment will my Luggers bring for my Macy's delivery?

Every Lugg Macy's delivery in Gilroy includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection. Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and are trained to move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient Macy's delivery from start to finish.

What happens if my new furniture doesn't fit through my doorway?

You are responsible for measuring your doorways, hallways, and stairwells to ensure your furniture will fit before booking. Your furniture cannot be delivered because it doesn't fit, it can be placed in an alternate location at your destination or be returned to the Macy's store of purchase. If you prefer the item is returned to the store, you will be charged for the initial delivery attempt and for the additional return trip.

Can Lugg pick up my furniture from multiple stores in one trip?

Yes! Lugg now supports up to 5 pickups or drop-offs per Lugg, so you can coordinate multi-store pickups in one easy delivery. Just add each store as a stop when booking.

Macy's furniture delivery in Gilroy, CA

Name: Lugg - Macy's delivery in Gilroy, CA - Home goods & furniture
Rating: 4.9

Lugg provides same-day Macy's furniture delivery in Gilroy, CA, when you need it. Book top rated movers to pick up your new furniture and deliver it to your home on your schedule.

Two delivery workers in Gilroy, CA moving a couch from a van into a customer’s home for Macy’s furniture delivery.

4.9/5

495.8K Reviews

4.9/5

44K Ratings

4.6/5

1.2K Reviews

4.8/5

3.4K Reviews

4.9/5

3.3K Reviews

BBB

Accredited

On-demand Macy's Furniture Delivery

Deliveries on your schedule

Book on-demand movers that arrive today, in under 60 minutes. Schedule up to 60 days out for the time that works best for you.

Select day

Track your Macy's delivery in real time

Get live tracking and ETA updates.
Schedule up to 5 stops for pickup and dropoff along the way.

En-route to stop 4

Truck & muscle with every Macy's delivery

Choose a vehicle for any size job. Your your movers arrive with dollies, moving blankets, straps, wraps, and more, all at no extra charge.

Lugg Lite

Lugg Pickup

Lugg Van

Lugg XL

Lugg Box

Lugg Box+

Your delivery is fully backed by our Damage Protection Guarantee

Our industry-leading 99.4% damage-free rate means your items and delivery is safe with us.

Top-rated movers nationwide

Our professional 5-star movers, are background checked, and ready to help.

Fast ⚡️

Reliable 💪

Friendly 😁

Efficient ⏱

Victor & Eugene

Helpful 🤝

HEGJ

Gilroy, CA loves Lugg
for on-demand deliveries

With an average 4.9-star rating across 476,414+ verified customer reviews, Lugg is the trusted choice for on-demand Macy's deliveries in Gilroy, CA.

See all reviews

Union City, CA

Both Eder and angel were amazing professionals and great human beings who cared about their job and took care of us as their customers in an amazingly delightful experience providing way… Me and my wife have not seen someone as good as the TEAM that came to help us get our furniture from Macys delivered to our home. I hope someone in your organization is able to RECOGNIZE these great professionals you have in your organizations… A BIG THANK YOU TO EGER AND ANGEL - VIKAS

Total Price$344

San Rafael, CA

They stayed persistent with Macy's at the pick up , until the item was located... the store could not find the item when the Luggers arrived. The driver stayed in communication with me, and delivered it perfectly. Many thanks to both men for extra time spent on my Lugg! - Laurie

Total Price$61

San Rafael, CA

These guys were on time, worked their butts off and helped fix a confusion created by Macy's. Recommend!!!! - Roy

Total Price$209

San Francisco, CA

Nestor and Richard were very responsible, personable and prompt with the pickup and delivery of our apartments new couch. They kept me in communication when they picked up the couch from Macy's Union Square all the way into the delivery of all 7 pieces of the couch unit into the apartment. Would highly recommend these two for my next Lugg request and to other customers! - Kellen

Total Price$207

San Francisco, CA

Jose was so friendly and helped us move the desk with maximum efficiency! The move included some difficult stairs that Jose handled calmly and with great expertise. Our furniture was moved quickly and with no knicks. - Erika

Total Price$132

Pacifica, CA

Angel and Orlando were great! They came to my house to move some furniture around. They arrived on time and were very professional. I’ve had several experiences with Lugg and never had a problem. All of the movers have been great and the process couldn’t be easier - Lisa

Total Price$95

Emeryville, CA

This move was NOT fun or easy - these guys were champions and went above and beyond to help us navigate the freight elevators and get us our furniture. 10/10 would book them again they were awesome!!! - Kate

Total Price$191

San Francisco, CA

They were AMAZING! Nice, prompt, thoughtful, conscientious of my walls, lifted the dresser over my railing in the stairwell and was gentle with my furniture. Love these guys. - Carolyn

Total Price$146

Santa Rosa, CA

Both men were very efficient, worked well together moving heavy pieces of furniture and took precautions to protect everything. Both were polite, helpful, and professional movers - Jason

Total Price$174

Santa Clara, CA

Great Team! I own a decent sized furniture delivery company out of Seattle. We do about 4,000 deliveries a year. My stepdaughter attends school in Santa Clara and I have used Lugg on a few occasions. Moreover, I plan on using you guys in the very near future. From one professional to another, you do a good job. Keep up the good work. - Paul

Total Price$191

San Lorenzo, CA

Noquisi was so kind and friendly through the whole process. He was careful with my furniture, had all the right equipment and just had a really positive attitude. Thank you!!! (Tipped in cash 🙂) - Sherry

Total Price$106

San Jose, CA

Ivan and Daniel were very efficient and professional. They treated our furniture with great care, would highly recommend them - Andrew

Total Price$268

Union City, CA

Total Price$344

San Rafael, CA

Total Price$61

San Rafael, CA

These guys were on time, worked their butts off and helped fix a confusion created by Macy's. Recommend!!!! - Roy

Total Price$209

San Francisco, CA

Total Price$207

San Francisco, CA

Total Price$132

Pacifica, CA

Total Price$95

Emeryville, CA

Total Price$191

San Francisco, CA

They were AMAZING! Nice, prompt, thoughtful, conscientious of my walls, lifted the dresser over my railing in the stairwell and was gentle with my furniture. Love these guys. - Carolyn

Total Price$146

Santa Rosa, CA

Both men were very efficient, worked well together moving heavy pieces of furniture and took precautions to protect everything. Both were polite, helpful, and professional movers - Jason

Total Price$174

Santa Clara, CA

Total Price$191

San Lorenzo, CA

Total Price$106

San Jose, CA

Ivan and Daniel were very efficient and professional. They treated our furniture with great care, would highly recommend them - Andrew

Total Price$268

Oakland, CA

Thank you so much! Jaime and Jose weee both super thoughtful and gentle with my new furniture. True professionals. Hope I get this team for future moves. 🤞🏼 - Megan

Total Price$195

Hillsborough, CA

Deshawn and Fabiola were amazing! Friendly and helped me move extra furniture in my home. Would definitely request them again. - Victoria

Total Price$205

San Francisco, CA

5 stars! Professional, fast, and extremely careful with my furniture. Communication was great and they made my move smooth and stress-free. Highly recommend!” - Frankie

Total Price$205

Berkeley, CA

They were careful with the furniture and and very efficient with disassembly and reassembly! Very satisfied 5 stars - Bill

Total Price$265

San Mateo, CA

Took care of furniture. Wrapped. Very efficient. Arrived quickly. Highly recommend. Will use again Thanks!! - Cherice

Total Price$96

Berkeley, CA

Ferlan & Emanuel arrived within 20 minutes of the request. I am renovating an historic home and had several pieces of furniture to move from upstairs to downstairs. I have many dozens of boxes of materials that need to be moved to a basement cellar. Several large pieces of furniture needed to be moved outside. They were together really well. We had good chat and conversation while working very pleasant. I would highly recommend them for any move that you would need. - Julianne

Total Price$237

Oakland, CA

Juan and Maylon were so kind and so fast - I’m grateful because I don’t have an elevator so they carried furniture and large items up and down stairs, brought a cover for the mattress, were respectful to remove shoes to walk on carpet and even brought some equipment to dissemble and reassemble a bed frame. I’m so relieved and thankful for their help!! - raquel

Total Price$361

Oakland, CA

They were amazingly fast, considering the traffic, and they treated our furniture well. Good communication and friendly. - John

Total Price$213

Alameda, CA

Edgar and Diego are fantastic! We had a lot going on with a new carpet being installed. Edgar and Diego brought positive energy and joy when I needed it the most! They showed up smiling, upbeat, and full of can-do energy. They worked quickly and carefully, but what really stood out was how joyful they were. They didn’t just move furniture—they lifted the whole atmosphere. Efficient, friendly, and truly a delight! Thank you Edgar, Diego and Team! - Lori

Total Price$94

Kentfield, CA

It was a tough job, with many trips up a fairly steep hill. I was amazed they got so many boxes up in an hour. They were very careful with the antique furniture. - James

Total Price$124

Cupertino, CA

John and Jose were amazing and helped me not just move the furniture up a flight of stairs but also assembled it for me! - Adithya

Total Price$74

San Rafael, CA

Super friendly and helpful! Couldn't ask for better movers. They even helped us put a piece of furniture back together after bringing it up. - Olivia

Total Price$311

Oakland, CA

Thank you so much! Jaime and Jose weee both super thoughtful and gentle with my new furniture. True professionals. Hope I get this team for future moves. 🤞🏼 - Megan

Total Price$195

Hillsborough, CA

Deshawn and Fabiola were amazing! Friendly and helped me move extra furniture in my home. Would definitely request them again. - Victoria

Total Price$205

San Francisco, CA

5 stars! Professional, fast, and extremely careful with my furniture. Communication was great and they made my move smooth and stress-free. Highly recommend!” - Frankie

Total Price$205

Berkeley, CA

They were careful with the furniture and and very efficient with disassembly and reassembly! Very satisfied 5 stars - Bill

Total Price$265

San Mateo, CA

Took care of furniture. Wrapped. Very efficient. Arrived quickly. Highly recommend. Will use again Thanks!! - Cherice

Total Price$96

Berkeley, CA

Total Price$237

Oakland, CA

Total Price$361

Oakland, CA

They were amazingly fast, considering the traffic, and they treated our furniture well. Good communication and friendly. - John

Total Price$213

Alameda, CA

Total Price$94

Kentfield, CA

It was a tough job, with many trips up a fairly steep hill. I was amazed they got so many boxes up in an hour. They were very careful with the antique furniture. - James

Total Price$124

Cupertino, CA

John and Jose were amazing and helped me not just move the furniture up a flight of stairs but also assembled it for me! - Adithya

Total Price$74

San Rafael, CA

Super friendly and helpful! Couldn't ask for better movers. They even helped us put a piece of furniture back together after bringing it up. - Olivia

Total Price$311

Lugg pricing in Gilroy

	Crew	Base Fare	Per-Mile Rate	Per-Stop Fee	Average cost*
Lite	1 Lugger	$50	$1.81	$18	$77
Pickup	2 Luggers	$83	$1.92	$22	$114
Van	2 Luggers	$110	$2.20	$26	$147
XL	2 Luggers	$160	$2.47	$28	$200
Box	2 Luggers	$207	$3.21	$32	$255
Box+	2 Luggers	$265	$3.50	$37	$320

Lite

1 Lugger

Base fare$50

Per-mile rate$1.81

Per-stop fee$18

Average cost$77

Pickup

2 Luggers

Base fare$83

Per-mile rate$1.92

Per-stop fee$22

Average cost$114

Van

2 Luggers

Base fare$110

Per-mile rate$2.20

Per-stop fee$26

Average cost$147

XL

2 Luggers

Base fare$160

Per-mile rate$2.47

Per-stop fee$28

Average cost$200

Box

2 Luggers

Base fare$207

Per-mile rate$3.21

Per-stop fee$32

Average cost$255

Box+

2 Luggers

Base fare$265

Per-mile rate$3.50

Per-stop fee$37

Average cost$320

* Estimate for 5 miles of driving and 15 minutes of labor. Pricing rates vary by city. Each booking also includes a small variable booking fee to support Lugg's operational and safety costs. You'll always see an upfront estimated price before you book.

Real customer prices

See what Lugg customers paid for similar Macy's deliveries.

Vince

Moved a queen mattress from IKEA in College Park, MD

Van2 Luggers VAN illustration

Base fare$110.00

Mileage(13 mi @ $2.20/mi)$28.60

Booking fee$8.32

Total price$146.92

Ben

Moved a desk and chair from West Elm in New York, NY

Pickup2 Luggers PICKUP illustration

Base fare$82.50

Mileage(9 mi @ $1.92/mi)$17.28

Booking fee$5.99

Total price$105.77

Kevin

Moved an armchair from Living Spaces in Phoenix to Avondale, AZ

XL2 Luggers XL illustration

Base fare$159.50

Mileage(9.8 mi @ $1.33/mi)$12.99

Booking fee$11.01

Total price$183.50

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.

Help from real people

Dedicated support

A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.

Learn More

Safe and reliable

Trusted movers

Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.

Learn More

Victor

Mover

Lugger rating

4.9

Qualifications

3/3

Background check

No criminal background, valid drivers license & more

Strong & Physically Able

Lift over 100lbs, moving knowledge, customer experience

Truck

Newer than 2001, insured, great shape, clean cargo

Eugene

Driver

Lugger rating

4.9

Qualifications

3/3

Background check

No criminal background, valid drivers license & more

Strong & Physically Able

Lift over 100lbs, moving knowledge, customer experience

Truck

Newer than 2001, insured, great shape, clean cargo

Furniture we deliver

Sofas

Couches, loveseats, and sectionals

Chairs

Armchairs, accent & reading chairs, rocking chairs, and dining chairs

Beds

Bed frames, mattresses, and headboards

Tables

Dining, kitchen, coffee, and bedside tables

Dressers

Dressers, wardrobes, and mini closets

Patio furniture

Outdoor furniture and seating

And many more!

We help you deliver

Your boxes

1 Lugger

Lugg Lite is perfect for delivering lightweight boxed furniture or lightweight marketplace finds like coffee tables and barstools.

Your things

2 Luggers

Lugg Pickup is a versatile choice for a few large items like an appliance, sofa, or heavy outdoor items like grills or bikes.

Your room

2 Luggers

Lugg Van is the right match for delivering a sofa, mattress, or fragile items like large TVs or art that require an enclosed vehicle for protection.

Your space

2 Luggers

Lugg XL is great for delivering oversized items like fitness equipment, a sectional sofa, or a king-sized mattress.

Your place

2 Luggers

Lugg Box is a high-capacity option for bulk furniture delivery, multiple appliances, and heavy items like pianos or hot tubs.

Your home

2 Luggers

Lugg Box+ is our largest option for bulk commercial deliveries, full home furnishing, and oversized items that demand maximum cargo space.

Macy's locations near Gilroy, CA

These Macy's locations are in the Gilroy, CA area. Tap one to start an instant delivery estimate with Lugg.

Macy's Capitola
41st Ave, Capitola, CA 9501022.8 mi
Book delivery
Macy's San Jose Thornwood Dr 5411 Thornwood Dr
Thornwood Dr, San Jose, CA 9512324.1 mi
Book delivery
Macy's, Tully Rd
Tully Rd, San Jose, CA 9512226.5 mi
Book delivery
Macy's Valley Fair
Stevens Creek Blvd, Santa Clara, CA 9505031 mi
Book delivery
Macy's Sunnyvale
W Washington Ave, Sunnyvale, CA 9408636.7 mi
Book delivery
Macy's Newark
Newpark Mall, Newark, CA 9456043.6 mi
Book delivery
Macy's Palo Alto
Stanford Shopping Center, Palo Alto, CA 9430445.5 mi
Book delivery
Macy's Furniture Gallery Union City
Whipple Rd, Union City, CA 9458749.3 mi
Book delivery

Get an estimate

Enter your addresses to see your prices and schedule your move

2 Lugg movers delivering Christmas gifts to a donation center

2 Lugg movers wrapping a piece of art for delivery

Lugg mover strapping down furniture in pickup truck

Lugg mover protecting furniture with damage protection

Lugg movers wrapping furniture in storage unit

Lugg mover protecting a furniture delivery

Happy Lugg customer watches as her movers disassemble bed frame

2 Lugg movers with another happy customer

Lugg mover delivers Christmas gift to donation center

Affordable Macy's furniture delivery in Gilroy

Get your new Macy's furniture home the same-day in Gilroy with Lugg! We ensure your furniture is delivered quickly and safely. Have your new couch, dining room table, bedroom set, and more delivered right to your room of choice. Track your movers in real-time, then rate and tip your crew directly through our website or the Lugg app afterward.

Top-rated furniture delivery in Gilroy

We’re rated Excellent on Trustpilot and have over 35,000 5-star reviews in the app store. Our movers handle all furniture with care, including bulky and fragile items. Schedule your delivery at a time that suits you best-whether today, tomorrow, or next week, we make it easy.