How do my Luggers know what to pick up from my used item seller, and how will they contact the seller?

When you book, upload photos and a clear description of the item from used item in Evanston - your Luggers will use this to identify it. They'll also confirm it matches the photos or description you provided so the correct used item is picked up. To keep the seller informed, add their phone number to the Additional Contacts field. Your Luggers will be able to contact them directly once they arrive at the pickup location. Once your crew is en route, you can also message them directly in the [Lugg app](https://short.lu.gg/lugg-app) to relay any last-minute details. This process works smoothly whether the pickup is from a private seller, thrift shop, secondhand store, or estate sale.

Do I need to be present when Lugg picks up my used item item from the seller?

No, you don't need to be at the pickup location as long as the used item seller is available to release the item and your booking includes clear photos and notes. Most used-item sellers are comfortable meeting directly with the crew. If the seller is leaving the item outside for contactless pickup, please confirm this with them ahead of time and make sure the item is clearly labeled. You'll be able to track your crew's arrival in real time and message them directly in the app.

Does Lugg provide same-day & next-day used item delivery in Evanston?

Yes, Lugg provides on-demand, same-day, and next-day used item deliveries. You can book movers and a truck in as little as 30 minutes, or schedule up to 30 days in advance for a time that works best for you.

What happens if the used item seller isn't home or doesn't have the item ready when my Lugg arrives?

Your Luggers will attempt to contact the used item seller and wait a reasonable amount of time. Any wait time is billed at your standard per-minute labor rate. If the seller is unresponsive and the pickup can't be completed, the Lugg will be canceled, and a cancellation fee may apply. To avoid this, please confirm the pickup time with the seller 1–2 hours before your arrival window. Double-checking the seller's availability helps prevent common used-item issues like no-shows or last-minute listing changes.

Can Lugg pay the used item seller for me when they pick up the item (Cash on Delivery)?

No. For liability and security reasons, Lugg crews cannot handle cash, checks, or digital payments between you and the seller. Please arrange payment directly with the used item seller. We recommend using a secure digital payment app after you've confirmed our crew has the item. Handling payment yourself keeps the transaction secure and helps avoid common risks with second hand purchases.

Can Lugg pick up used appliances from the used item or other second hand sellers?

Yes! Lugg can pick up and deliver used appliances such as washers, dryers, refrigerators, and stoves, as long as they fit safely in the truck you choose. Please make sure the seller has disconnected the appliance and that any water lines are fully drained before the crew arrives, as Luggers aren't able to provide plumbing or electrical services.

What size truck and crew should I book for my used item delivery?

The best truck depends on the size and scope of your used item delivery. For most used item deliveries involving heavy items, we **strongly recommend a 2-Lugger crew** to ensure everything is handled safely and efficiently. For smaller tasks, or when you'd like to assist, the Lugg Lite (1 Lugger + pickup truck) works great. Here's a quick look at our truck dimensions to help you choose: * Pickup: 6 ft+ long × 4.5 ft wide. The tailgate can stay open for extra length, and all items are secured with straps. * Van: 8 ft+ long × 4 ft wide × 4.5 ft tall. * XL: 10 ft+ long × 5.5 ft wide × 6.4 ft tall. * Box Truck: 12 ft+ long × 6 ft wide × 7 ft tall. **Tip**: Our Pickup trucks include a tarp for light rain protection, but if the forecast calls for heavier rain, we recommend booking a covered truck, such as a Van, XL, or Box, for extra coverage. If your used item delivery requires a lift gate for loading or unloading, please book a Box Truck and add a note to your booking.

Can the crew inspect the item for damage before loading it?

While the Luggers can confirm the items' general condition, they are moving experts, not item inspectors. Upon request, they can perform basic inspections for quality, authenticity, or functionality, billed at the standard labor-minute rate. They will note and photograph any obvious, significant pre-existing damage (e.g., a large crack in a mirror, a torn sofa cushion) to ensure they aren't held responsible. For overall condition or quality concerns, we recommend asking the seller for detailed photos or a short video ahead of time.

Can Lugg disassemble and assemble furniture during my used item move?

Yes, your Luggers can help with basic furniture assembly and disassembly during your used item delivery. Crews bring standard tools, but if your items need specialty tools or instructions, please have those ready. Time spent assembling or disassembling is included in your total labor.

Will Lugg bring my used item item inside and place it where I want it?

Yes! Your Luggers will bring your used item(s) inside, carry it upstairs/downstairs, and place it exactly where you want it, whether that's a living room, bedroom, office, or hallway. There are no extra fees for stairs, tight spaces, or in-home placement, and all handling is billed at the standard per-minute labor rate.

What if Lugg gets there and the used item item is not as described, and I don't want it anymore?

If you decide to cancel the purchase and delivery upon our crew's arrival, you may still be responsible for the Lugg booking. This includes situations where the item's size, condition, or appearance doesn't match the listing photos or what the seller described. Lugg's role is item transportation, and we're required to compensate crews for their time and travel.

What supplies and protective equipment will my Luggers bring for my used item delivery?

Every Lugg used item delivery in Evanston includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection. Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and are trained to move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient used item delivery from start to finish.

Can you pick up an item and hold it for a few days before delivering it to me in Evanston?

No, Lugg does not have storage facilities and can't hold items. Your pickup and delivery in Evanston must be completed within the same booking.

The seller offered me another small item for free. Can the Luggers grab that too?

Yes, as long as the additional item(s) fit safely in the truck you booked and don't violate weight or restricted-items policies, we're happy to take them. The extra loading time is billed at the per-minute labor rate. For a smooth pickup, note any possible extras in your used item booking details. If you're planning to pick up from multiple sellers, you can also add extra stops directly in your booking.

Used item delivery in Evanston, IL

Same-day delivery in Evanston, IL for second-hand items on Facebook Marketplace, Craigslist, OfferUp, and more. We'll pick up your furniture, electronics, and other large used items, then deliver them straight to your room of choice, same-day.

Customer in Evanston, IL paying for a used item while movers deliver a couch into the home during a used item delivery.

Top rated movers
in Evanston, IL

4.9/5

8.5K Reviews

4.9/5

42K Ratings

4.6/5

1.2K Reviews

4.8/5

2.5K Reviews

Your used items delivered, same-day

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Trucks for every size delivery

Lugg Lite

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Your items fully backed by our Damage Protection Guarantee

5‑star vetted and rated movers

245k+

Teamwork 🤝

1M+

Expert movers 💪

1.29M+

Friendly 😁

337k+

Efficient ⏱

Victor & Eugene

937k+

Went above and beyond 🚀

EHGJ

Millions of happy customers

Chicago, IL

Freddy and Eric did a great job with moving a dresser purchased from facebook marketplace! They were quick and went above and beyond by throughly wrapping the piece. Would definitely recommend. - Keeley

Total Price$99

Clarendon Hills, IL

This was a Facebook marketplace purchase. They wrapped the piece and were super nice to both myself and the seller. - Sarah

Total Price$180

Batavia, IL

So friendly and efficient. Made the effort to do the job right. This was a Facebook marketplace purchase and the woman I bought the set from also said they were amazing! - Sarah

Total Price$118

Chicago, IL

I purchased two wrought iron tables from a seller on Facebook Marketplace. Ramiro and John provided professional service They arrived timely to the pickup location; loaded the tables into the van; and patiently waited with me while I waited for my Uber driver to pick me up and transport me to my apartment. Upon arrival of my Uber, Ramiro and John then followed my Uber car from the pickup location to my apartment, where they unloaded the two tables, delivered the tables to my apartment, and placed both tables in my apartment where I requested. This was of tremendous help to me as the tables are very heavy. - Tyra

Total Price$128

Chicago, IL

Anton was great and provided spectacular delivery service. He communicated his location several times during the process and handled our furniture with great care. Overall, it was a thoroughly positive experience. - Clark

Total Price$56

Oak Lawn, IL

Exceptional timing and professional! Handled a family situation with respect...my brother accepted the delivery on my behalf had only compliments for these 2 gentlemen....thank you!! - Richard

Total Price$223

Chicago, IL

John and Aaron were amazing to work with. They were very friendly and super efficient with the delivery process. Once they arrived at our location they just took literally two minutes! Thank you so much! 😊 - Chin

Total Price$38

Hobart, IN

The guys were great. The service (Lugg) itself, for a first time user, was awful. I had a delivery window of 3-4pm and my items arrives at almost 9pm. If it wasn’t for the movers being so kind and friendly I probably would never use this app again but they made the experience better. - Joan

Total Price$92

Naperville, IL

Cherman & Fadil were professional and went above and beyond on this delivery as well as removing the old sofa. - Whitney

Total Price$345

Naperville, IL

They were kind, efficient and careful. Made the delivery of a very heavy dining table quick and smooth. I would Use them again in a heartbeat. - Polly

Total Price$157

Wilmette, IL

Nosiru and Erik were both professional and proficient in both pick up and delivery. Went above my expectations for the job I needed. I would definitely recommend them both for future references. - Brandon

Total Price$195

Naperville, IL

Oscar and Fadil were professional and made it work through a tight staircase. I appreciate their help with this delivery! - Lily

Total Price$168

Chicago, IL

Total Price$99

Clarendon Hills, IL

This was a Facebook marketplace purchase. They wrapped the piece and were super nice to both myself and the seller. - Sarah

Total Price$180

Batavia, IL

So friendly and efficient. Made the effort to do the job right. This was a Facebook marketplace purchase and the woman I bought the set from also said they were amazing! - Sarah

Total Price$118

Chicago, IL

Total Price$128

Chicago, IL

Total Price$56

Oak Lawn, IL

Exceptional timing and professional! Handled a family situation with respect...my brother accepted the delivery on my behalf had only compliments for these 2 gentlemen....thank you!! - Richard

Total Price$223

Chicago, IL

Total Price$38

Hobart, IN

Total Price$92

Naperville, IL

Cherman & Fadil were professional and went above and beyond on this delivery as well as removing the old sofa. - Whitney

Total Price$345

Naperville, IL

They were kind, efficient and careful. Made the delivery of a very heavy dining table quick and smooth. I would Use them again in a heartbeat. - Polly

Total Price$157

Wilmette, IL

Total Price$195

Naperville, IL

Oscar and Fadil were professional and made it work through a tight staircase. I appreciate their help with this delivery! - Lily

Total Price$168

Chicago, IL

Miguel and Jhofran are excellent movers. They are kind, very efficient, and set up my couch for me the way I wanted it. Pickup and delivery couldn’t have gone any better. They were excellent!!!! - Crystal

Total Price$109

Chicago, IL

Expert movers, handled my new dining table with care and were very friendly. This was my second delivery with Lansana—he is great! Highly recommend. - Kristina

Total Price$92

Naperville, IL

Ramiro and Fadil were very professional, prompt, and helpful. Not only did they pick up early, but they also helped me get furniture protector pads on the feet of my couch and helped me get it set up. This was a tricky delivery - two wide couches up a wrapping staircase - but these two made it look easy. Thank you! - Sophia

Total Price$246

Geneva, IL

They were incredible! Great at communication before they picked up item and upon delivery. The furniture piece was tricky to move into my 3rd floor condo. They did amazing problem solving to move it safely and quickly upstairs. They were so helpful and fast. I would use them again to move anything! Fantastic! - Caitlin

Total Price$232

Chicago, IL

They were outstanding and so kind and courteous and went out of their way for us and our family - thank you so much. Best delivery experience we’ve ever had! - Dr

Total Price$157

Chicago, IL

Movers were Very polite, professional, and helpful. Quick pick up and delivery and very smooth process. - anne

Total Price$116

Algonquin, IL

Great guys! They were sharp on time to pickup my furniture at the store. Delivery was fast and with care. Thank you. - Domingo

Total Price$247

Naperville, IL

Best delivery I have ever experienced! They were SO kind and helpful, looking forward to booking with them again! - Zaina

Total Price$139

Oak Brook, IL

Quick service. Made sure they had the right address and item for pickup and delivery. Brought the heavy box to the room efficiently and without damage. Thanks! - Ervine

Total Price$108

Naperville, IL

Very friendly and quick getting my new couch in. Helped me get it all set up and put in spot I wanted it. Was very careful upon delivery too. Nice guys with great work ethic overall! - Kyle

Total Price$390

Lincolnwood, IL

They rocked it! Professional, friendly and the communication was on point from pickup to delivery. 100% recommend them and if I need to move anything in the future, they will be my first call! - Peggy

Total Price$331

Chicago, IL

Lansana and John were exceptional. When they came across roadblocks, they kept trying and didn’t give up. I am so beyond grateful for their assistance with my delivery. Words cannot properly express how happy I am with their service. - Najlia

Total Price$54

Chicago, IL

Total Price$109

Chicago, IL

Expert movers, handled my new dining table with care and were very friendly. This was my second delivery with Lansana—he is great! Highly recommend. - Kristina

Total Price$92

Naperville, IL

Total Price$246

Geneva, IL

Total Price$232

Chicago, IL

They were outstanding and so kind and courteous and went out of their way for us and our family - thank you so much. Best delivery experience we’ve ever had! - Dr

Total Price$157

Chicago, IL

Movers were Very polite, professional, and helpful. Quick pick up and delivery and very smooth process. - anne

Total Price$116

Algonquin, IL

Great guys! They were sharp on time to pickup my furniture at the store. Delivery was fast and with care. Thank you. - Domingo

Total Price$247

Naperville, IL

Best delivery I have ever experienced! They were SO kind and helpful, looking forward to booking with them again! - Zaina

Total Price$139

Oak Brook, IL

Quick service. Made sure they had the right address and item for pickup and delivery. Brought the heavy box to the room efficiently and without damage. Thanks! - Ervine

Total Price$108

Naperville, IL

Very friendly and quick getting my new couch in. Helped me get it all set up and put in spot I wanted it. Was very careful upon delivery too. Nice guys with great work ethic overall! - Kyle

Total Price$390

Lincolnwood, IL

Total Price$331

Chicago, IL

Total Price$54

See all reviews

Lugg pricing in Evanston

	Crew	Base Fare	Per-Mile Rate	Per-Minute Labor	Average cost*
Lite	1 Lugger	$26	$1.96	$0.95	$50
Pickup	2 Luggers	$38	$2.24	$1.62	$74
Van	2 Luggers	$68	$3.08	$2.02	$114
XL	2 Luggers	$117	$3.70	$2.30	$170
Box	2 Luggers	$152	$5.00	$3.00	$222

Lite

1 Lugger

Base fare$26

Per-mile rate$1.96

Per-min labor$0.95

Average cost$50

Pickup

2 Luggers

Base fare$38

Per-mile rate$2.24

Per-min labor$1.62

Average cost$74

Van

2 Luggers

Base fare$68

Per-mile rate$3.08

Per-min labor$2.02

Average cost$114

XL

2 Luggers

Base fare$117

Per-mile rate$3.70

Per-min labor$2.30

Average cost$170

Box

2 Luggers

Base fare$152

Per-mile rate$5.00

Per-min labor$3.00

Average cost$222

* Estimate for 5 miles of driving and 15 minutes of labor. Pricing rates vary by city. Each booking also includes a small variable booking fee to support Lugg's operational and safety costs. You'll always see an upfront estimated price before you book.

Real customer prices

See what Lugg customers paid for similar used item deliveries.

Mark

Moved a bar and chairs from Facebook Marketplace in New York, NY

Lite1 Lugger LITE illustration

Base fare$31.20

Mileage(9 mi @ $2.35/mi)$21.15

Labor(16 min @ $1.13/min)$18.02

Booking fee$4.49

Total price$74.86

Most customers pay$88–$117

Kimberly

Moved a hutch from Facebook Marketplace in San Francisco, CA

Pickup2 Luggers PICKUP illustration

Base fare$38.00

Mileage(1.6 mi @ $2.24/mi)$3.58

Labor(40 min @ $1.63/min)$65.01

Booking fee$6.80

Total price$113.39

Most customers pay$80–$115

Elizabeth

Moved a dining table & 6 chairs from Craigslist in Glenview to Evanston, IL

Van2 Luggers VAN illustration

Base fare$68.00

Mileage(9.1 mi @ $3.08/mi)$28.03

Labor(52 min @ $2.02/min)$105.10

Booking fee$12.84

Total price$213.97

Most customers pay$156–$199

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.

Help from real people

Dedicated support

A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.

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Safe and reliable

Trusted movers

Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.

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Victor

Mover

Lugger rating

4.9

Qualifications

3/3

Background check

No criminal background, valid drivers license & more

Strong & Physically Able

Lift over 100lbs, moving knowledge, customer experience

Truck

Newer than 2001, insured, great shape, clean cargo

Eugene

Driver

Lugger rating

4.9

Qualifications

3/3

Background check

No criminal background, valid drivers license & more

Strong & Physically Able

Lift over 100lbs, moving knowledge, customer experience

Truck

Newer than 2001, insured, great shape, clean cargo

Items we deliver

Furniture

Living room, bedroom, office, and other home furniture

Electronics

TVs, computers, sound systems, and other electronics

Appliances

Refrigerators, washers, dryers, and other home appliances

Fitness equipment

Treadmills, bikes, weights, and other home exercise equipment

Large & heavy items

Pianos, pool tables, hot tubs, kayaks and other bulky items

Tools & home improvement

Tools, fixtures, building materials, and other home supplies

And many more!

We help you deliver

Your boxes

1 Lugger

Lugg Lite is perfect for delivering lightweight boxed furniture or lightweight marketplace finds like coffee tables and barstools.

Your things

2 Luggers

Lugg Pickup is a versatile choice for a few large items like an appliance, sofa, or heavy outdoor items like grills or bikes.

Your room

2 Luggers

Lugg Van is the right match for delivering a sofa, mattress, or fragile items like large TVs or art that require an enclosed vehicle for protection.

Your space

2 Luggers

Lugg XL is great for delivering oversized items like fitness equipment, a sectional sofa, or a king-sized mattress.

Your place

2 Luggers

Lugg Box is a high-capacity option for bulk furniture delivery, multiple appliances, and heavy items like pianos or hot tubs.

Your home

2 Luggers

Lugg Box+ is our largest option for bulk commercial deliveries, full home furnishing, and oversized items that demand maximum cargo space.

Get an estimate

Enter your addresses to see your prices and schedule your move

2 Lugg movers delivering Christmas gifts to a donation center

2 Lugg movers wrapping a piece of art for delivery

Lugg mover strapping down furniture in pickup truck

Lugg mover protecting furniture with damage protection

Lugg movers wrapping furniture in storage unit

Lugg mover protecting a furniture delivery

Happy Lugg customer watches as her movers disassemble bed frame

2 Lugg movers with another happy customer

Lugg mover delivers Christmas gift to donation center

Reliable Used Item Delivery Service in Evanston

Lugg provides fast, reliable home delivery services in Evanston for your Used Item purchases. Whether you need same-day delivery, large item transport, or scheduled deliveries, our professional team is here to help.

Why Choose Lugg for Your Used Item Delivery in Evanston?

Fast and Efficient: We ensure your purchases are delivered quickly and safely.
Experienced Movers: Our team handles all items with care, including bulky and fragile items.
Convenient Scheduling: Book your delivery at a time that suits you best.
Affordable Rates: Competitive pricing with no hidden fees.