He was super awesome. I didn't order assistance for bringing my packages in & he gladly offered to do it anyway....and I live in an attic apartment of a 3 story house! Round of applause on customer service. Did I mention I am a first time Luggee??!!! In our brief time together, he informed me about so many features, services & how to navigate the app (fully downloaded because of him btw). Due to my addiction to Ikea, Diy supplies from Lowes & lack of a larger vehicle, I will surely be using Lugg for all my heavy load needs. Thanks a million Roger!!!! - trini






















































