FAQs - Labor only moves in Santa Monica, CA

Question 1

How do I book a labor-only move if I don't need a truck?

Accepted Answer

To book moving help at 1 location, simply enter your home or job site address as **both** the pickup and drop-off location. This tells our system you're booking for labor-only and won't be using our truck for transport.

Question 2

The app is asking me to select a truck, but I just need the movers. What should I choose?

Accepted Answer

Even for labor-only moves, you'll need to select a truck type to book. We recommend selecting the **Pickup Truck**, as it has the lowest base fare. You will not be charged for mileage since the pickup and drop-off addresses are the same.

Question 3

How do I estimate how many Luggers and how much time I'll need?

Accepted Answer

Labor-only moves vary widely, so the best way to get an accurate estimate is to use our time estimator tool inside the [Lugg app](https://short.lu.gg/lugg-app) or on our [website](https://book.lugg.com/). It quickly calculates estimated cost based on truck type and labor time. And remember: your crew can stay for as little or as long as you need, billed per minute with no minimums. Here are some general guidelines to help you plan:

* **Rearranging Furniture:** For moving a few heavy items within your home, a 2-Lugger crew for one hour is typically sufficient. 
* **Loading/Unloading a Truck or Pod:** For a studio or 1-bedroom apartment, we recommend a 2-Lugger crew for 2-3 hours. For a 2-3 bedroom home, plan for a 2-Lugger crew for 3-5 hours. 
* **Event Setup:** This varies greatly, but a 2-Lugger crew is usually a good starting point for setting up tables, chairs, and other event decor.

Question 4

Are your crews experienced in loading and unloading moving trucks and storage containers?

Accepted Answer

Yes, absolutely. Our Luggers are professionally trained movers who know how to properly load and unload a moving truck, PODS container, or storage unit. They use proven techniques to maximize space, protect your belongings, and prevent items from shifting during transit.

Question 5

What supplies and protective equipment will the labor crew bring?

Accepted Answer

Even for labor-only moves in Santa Monica, your Luggers will arrive with professional moving equipment to ensure the job is done safely and efficiently. This includes a dolly, moving blankets, stretch wrap, tie-down straps, and a basic toolkit for light disassembly or reassembly.

Your Luggers will take care to avoid damage to floors, walls, and elevators, and are trained to move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure smooth, efficient labor help from start to finish.

Question 6

Can Lugg help me pack my loose items into boxes?

Accepted Answer

Our labor service focuses on heavy lifting and moving. We do not provide packing services or supplies for loose items (e.g., packing dishes, clothing, or books into boxes). To make the most of your time, please have everything boxed up and ready to be moved before your crew arrives.

Question 7

Can I hire Lugg for tasks other than moving, like event setup or clearing out a garage?

Accepted Answer

Yes! Our labor-only service is perfect for a wide range of on-site tasks. Customers frequently use our crews to:

* Set up and break down for parties and events. 
* Rearrange furniture within a home or office. 
* Move heavy items like treadmills or safes to a different room. 
* Clear out garages or basements in preparation for a remodel.
* Home staging or office reconfigurations.

Question 8

How is my time calculated for a labor-only move?

Accepted Answer

It's simple. Your billable time starts when our crew arrives at your address and ends as soon as they have completed all the tasks you've requested. You only pay for the exact time you use, with no minimums.

Question 9

What happens if the move takes more or less time than I anticipated?

Accepted Answer

No problem. Our service is flexible. If your move finishes faster than expected, you only pay for the time used. If you need the crew to stay longer than you originally thought, they can continue working, and the time will be billed at the same per-minute rate.

Question 10

I just need one extremely heavy item moved. Is a short Lugg like that worth it?

Accepted Answer

Definitely. Many of our customers book us for quick, single-item moves that are too difficult or unsafe to do alone, like moving a sleeper sofa upstairs or getting a new treadmill into the basement. With no time minimums, our service is a cost-effective way to get professional help for even the smallest moves.

	Crew	Base Fare	Per-Mile Rate	Per-Minute Labor	Average cost*
Lite	1 Lugger	$26	$1.96	$0.95	$50
Pickup	2 Luggers	$38	$2.24	$1.62	$74
Van	2 Luggers	$68	$3.08	$2.02	$114
XL	2 Luggers	$117	$3.70	$2.30	$170
Box	2 Luggers	$152	$5.00	$3.00	$222

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