I tipped both Luggers, Jose Lee and Alexander, in person. Once they arrived at this destination, they were very efficient and fast. If I use Lugg again, I will know the start time begins sometime within the timeframe provided. The text message I received inferred the delivery would happen between 1-2 PM. I assumed it would start on time and complete by 2 PM. In reality it didn’t start until AFTER 2 PM, and finished after 3:30 PM. (I also thought securing a truck and drivers would’ve been handled the day before, enabling the move to be handled efficiently.) Also, the interface to leave comments can be more user friendly. It was very difficult to see how to use on my phone. - Tom























































