How do my Luggers know what to pick up from my estate sale seller, and how will they contact the seller?

When you book, upload photos and a clear description of the item from estate sale in Waterbury - your Luggers will use this to identify it. They'll also confirm it matches the photos or description you provided so the correct used item is picked up. To keep the seller informed, add their phone number to the Additional Contacts field. Your Luggers will be able to contact them directly once they arrive at the pickup location. Once your crew is en route, you can also message them directly in the [Lugg app](https://short.lu.gg/lugg-app) to relay any last-minute details. This process works smoothly whether the pickup is from a private seller, thrift shop, secondhand store, or estate sale.

Do I need to be present when Lugg picks up my estate sale item from the seller?

No, you don't need to be at the pickup location as long as the estate sale seller is available to release the item and your booking includes clear photos and notes. Most used-item sellers are comfortable meeting directly with the crew. If the seller is leaving the item outside for contactless pickup, please confirm this with them ahead of time and make sure the item is clearly labeled. You'll be able to track your crew's arrival in real time and message them directly in the app.

Does Lugg provide same-day & next-day estate sale delivery in Waterbury?

Yes, Lugg provides on-demand, same-day, and next-day estate sale deliveries. You can book movers and a truck in as little as 30 minutes, or schedule up to 30 days in advance for a time that works best for you.

What happens if the estate sale seller isn't home or doesn't have the item ready when my Lugg arrives?

Your Luggers will attempt to contact the estate sale seller and wait a reasonable amount of time. Any wait time is billed at your standard per-minute labor rate. If the seller is unresponsive and the pickup can't be completed, the Lugg will be canceled, and a cancellation fee may apply. To avoid this, please confirm the pickup time with the seller 1–2 hours before your arrival window. Double-checking the seller's availability helps prevent common used-item issues like no-shows or last-minute listing changes.

Can Lugg pay the estate sale seller for me when they pick up the item (Cash on Delivery)?

No. For liability and security reasons, Lugg crews cannot handle cash, checks, or digital payments between you and the seller. Please arrange payment directly with the estate sale seller. We recommend using a secure digital payment app after you've confirmed our crew has the item. Handling payment yourself keeps the transaction secure and helps avoid common risks with second hand purchases.

Can Lugg pick up used appliances from the estate sale or other second hand sellers?

Yes! Lugg can pick up and deliver used appliances such as washers, dryers, refrigerators, and stoves, as long as they fit safely in the truck you choose. Please make sure the seller has disconnected the appliance and that any water lines are fully drained before the crew arrives, as Luggers aren't able to provide plumbing or electrical services.

What size truck and crew should I book for my estate sale delivery?

The best truck depends on the size and scope of your estate sale delivery. For most estate sale deliveries involving heavy items, we **strongly recommend a 2-Lugger crew** to ensure everything is handled safely and efficiently. For smaller tasks, or when you'd like to assist, the Lugg Lite (1 Lugger + pickup truck) works great. Here's a quick look at our truck dimensions to help you choose: * Pickup: 6 ft+ long × 4.5 ft wide. The tailgate can stay open for extra length, and all items are secured with straps. * Van: 8 ft+ long × 4 ft wide × 4.5 ft tall. * XL: 10 ft+ long × 5.5 ft wide × 6.4 ft tall. * Box Truck: 12 ft+ long × 6 ft wide × 7 ft tall. **Tip**: Our Pickup trucks include a tarp for light rain protection, but if the forecast calls for heavier rain, we recommend booking a covered truck, such as a Van, XL, or Box, for extra coverage. If your estate sale delivery requires a lift gate for loading or unloading, please book a Box Truck and add a note to your booking.

Can the crew inspect the item for damage before loading it?

While the Luggers can confirm the items' general condition, they are moving experts, not item inspectors. Upon request, they can perform basic inspections for quality, authenticity, or functionality, billed at the standard labor-minute rate. They will note and photograph any obvious, significant pre-existing damage (e.g., a large crack in a mirror, a torn sofa cushion) to ensure they aren't held responsible. For overall condition or quality concerns, we recommend asking the seller for detailed photos or a short video ahead of time.

Can Lugg disassemble and assemble furniture during my estate sale move?

Yes, your Luggers can help with basic furniture assembly and disassembly during your estate sale delivery. Crews bring standard tools, but if your items need specialty tools or instructions, please have those ready. Time spent assembling or disassembling is included in your total labor.

Will Lugg bring my estate sale item inside and place it where I want it?

Yes! Your Luggers will bring your used item(s) inside, carry it upstairs/downstairs, and place it exactly where you want it, whether that's a living room, bedroom, office, or hallway. There are no extra fees for stairs, tight spaces, or in-home placement, and all handling is billed at the standard per-minute labor rate.

What if Lugg gets there and the estate sale item is not as described, and I don't want it anymore?

If you decide to cancel the purchase and delivery upon our crew's arrival, you may still be responsible for the Lugg booking. This includes situations where the item's size, condition, or appearance doesn't match the listing photos or what the seller described. Lugg's role is item transportation, and we're required to compensate crews for their time and travel.

What supplies and protective equipment will my Luggers bring for my estate sale delivery?

Every Lugg estate sale delivery in Waterbury includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection. Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and are trained to move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient estate sale delivery from start to finish.

Can you pick up an item and hold it for a few days before delivering it to me in Waterbury?

No, Lugg does not have storage facilities and can't hold items. Your pickup and delivery in Waterbury must be completed within the same booking.

The seller offered me another small item for free. Can the Luggers grab that too?

Yes, as long as the additional item(s) fit safely in the truck you booked and don't violate weight or restricted-items policies, we're happy to take them. The extra loading time is billed at the per-minute labor rate. For a smooth pickup, note any possible extras in your estate sale booking details. If you're planning to pick up from multiple sellers, you can also add extra stops directly in your booking.

Estate sale delivery in Waterbury, CT

Get estate sale furniture, home decor, and more delivered same-day with Lugg. On-demand movers pick up and deliver your estate sale finds.

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in Waterbury, CT

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Your items fully backed by our Damage Protection Guarantee

5‑star vetted and rated movers

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Millions of happy customers

Fairfield, CT

Christopher and Sebastian were awesome, super efficient and professional! We had a small hiccup when the original drivers couldn’t arrive on time, but they stepped in immediately and headed our way to make sure we still had the quickest pickup and delivery possible. I really appreciated their willingness to jump in without hesitation. They both were really nice and did not mind that we have cats to manage around lol. The most important part is they ensured all the equipment that is more fragile was wrapped and held down really well so it arrived without a scratch! Extremely appreciative of the attention to detail, the help bringing it into the house and the genuine kindness they showed! ❤️ - Summer

Total Price$257

Fairfield, CT

Sebastian and Christopher are so great! Kind, easy-going, happy to help in any way they can and I’m always happy for them to do a delivery for me. - Elle

Total Price$109

Milford, CT

“Excellent service — the delivery guys were friendly, punctual, respectful of my property and handled everything with care.” - Anny

Total Price$138

Easton, CT

Christopher and Farid did such a great job, they worked together well. They wrapped my item, they went above and beyond at the delivery site, and I’d be happy to have them help me again! - Elle

Total Price$171

Westport, CT

Daniel and Pedro did a great job, getting all my items picked up and then placed where I asked them to leave the items. They did a great job with the seller, and at my place for delivery. - Elle

Total Price$121

Westport, CT

Perfect first-time delivery experience. Good communication about delivery time, personable and efficient delivery persons. Highly recommend Pedro and Jonathan! - Andrew Palladino

Total Price$109

Windsor, CT

Awesome crew!! I am so thankful for their assistance and hard work. Delivered with a smile after having to cancel the first delivery due to the items weight. I am completely satisfied. Great job!!!! You did amazing. - Melanie

Total Price$113

Hamden, CT

Johnathan and Christopher were on time, very agreeable and kind, took great care of my furniture, and made this delivery happen even at the end of their day. - Elle

Total Price$184

New London, CT

Andrew and Christopher were very good delivery guys. Very polite, very helpful and professional. Seems like they’d be fun to hang around with from my short time spent with them. Felt bad they had a long day ahead of them (driving to deliveries) but the weather was good on the day they came. Should I ever need help moving again, I’d definitely ask for Andy and Chris again! 👍🏻 - Lisa

Total Price$170

Avon, CT

Great customer service, very helpful, and went above and beyond. Highly recommend them to anyone needing a delivery. - Brian

Total Price$106

Vernon, CT

They were on time and friendly. Delivery was quick especially because I live only 5 minutes from the store where item was purchased. - Carrie

Total Price$65

Enfield, CT

I was leery about using an app without being able to talk to somebody at first. The app is actually very communicative. it let me easily cancel my time and reschedule it twice, which I did because of weather. it showed me the MapQuest of my delivery and how many minutes away they were Isiah and Javair are very accommodating, polite, friendly and listened to my concerns. I will use this app again if needed and refer to anyone else who may need it. - Sheila

Total Price$171

Fairfield, CT

Total Price$257

Fairfield, CT

Sebastian and Christopher are so great! Kind, easy-going, happy to help in any way they can and I’m always happy for them to do a delivery for me. - Elle

Total Price$109

Milford, CT

“Excellent service — the delivery guys were friendly, punctual, respectful of my property and handled everything with care.” - Anny

Total Price$138

Easton, CT

Christopher and Farid did such a great job, they worked together well. They wrapped my item, they went above and beyond at the delivery site, and I’d be happy to have them help me again! - Elle

Total Price$171

Westport, CT

Daniel and Pedro did a great job, getting all my items picked up and then placed where I asked them to leave the items. They did a great job with the seller, and at my place for delivery. - Elle

Total Price$121

Westport, CT

Perfect first-time delivery experience. Good communication about delivery time, personable and efficient delivery persons. Highly recommend Pedro and Jonathan! - Andrew Palladino

Total Price$109

Windsor, CT

Total Price$113

Hamden, CT

Johnathan and Christopher were on time, very agreeable and kind, took great care of my furniture, and made this delivery happen even at the end of their day. - Elle

Total Price$184

New London, CT

Total Price$170

Avon, CT

Great customer service, very helpful, and went above and beyond. Highly recommend them to anyone needing a delivery. - Brian

Total Price$106

Vernon, CT

They were on time and friendly. Delivery was quick especially because I live only 5 minutes from the store where item was purchased. - Carrie

Total Price$65

Enfield, CT

Total Price$171

Vernon, CT

When they got here they were polite, introduced themselves . Friendly to my husband who was outside. Very careful W/ carrying in the heavy pc of furniture. Asking where I wanted it , placed it there & asked if was ok or they would move it to where I needed it . Very accommodating! My husband & I We’re very impressed w/ the service , promptness, & the friendly delivery guys! Will keep the # if I need this again great experience! They both deserve GOLD Stars ⭐️ - Lynn

Total Price$140

Danbury, CT

Both of these guys were excellent. They communicated through the entire pick up of my furniture to the delivery arrival time they brought the new furniture in carefully, set it up very polite and professional would highly recommend. - Anne

Total Price$132

Shelton, CT

Very quick to pickup the item, great communication throughout the delivery, and very professional service! - Brittney

Total Price$121

Vernon, CT

Both Jonathan and Pedro were phenomenal. Very courteous, very accommodating, very helpful and all around an excellent delivery experience. - Marge

Total Price$57

North Haven, CT

They were extremely kind and patient and careful with the delivery. I will definitely use you guys again! Thank you!! - Diane

Total Price$86

Manchester, CT

Prompt delivery, handled dining table set with care and offered to tighten loose table legs. Very courteous. - George

Total Price$143

Westport, CT

Outstanding service!!! Incredible response time and delivery was so fast! I’m going to tell all my friends! - Laura

Total Price$114

Old Saybrook, CT

What a great experience!!! I am so pleased with the simplicity of this process from scheduling to pickup to delivery!! Thanks Jared & Pedro!! - Margaret

Total Price$111

Enfield, CT

Daniel & Jason were very professional they took extra care not to damage the furniture and door frames leading into our home. They kept us updated on their route and delivery time. I would definitely recommend them! - Pamela

Total Price$196

New Milford, CT

Excellent service. Both Daniel and Jason did a great job with pickup and delivery. I would use LUGG again - especially if they are handling everything. - Leigh

Total Price$122

Old Saybrook, CT

Sent me updates on the delivery time. Arrived in an enclosed van. Were very careful bringing the pieces upstairs. - judy

Total Price$80

Enfield, CT

I am amazed by how easy and convenient this service was! I was kept aware every step of the way from dispatch to delivery. Both men were extremely polite, efficient, and helpful. I will definitely be using them again as well as telling my family and friends. Thanks a bunch!!!! - Stephanie

Total Price$51

Vernon, CT

Total Price$140

Danbury, CT

Total Price$132

Shelton, CT

Very quick to pickup the item, great communication throughout the delivery, and very professional service! - Brittney

Total Price$121

Vernon, CT

Both Jonathan and Pedro were phenomenal. Very courteous, very accommodating, very helpful and all around an excellent delivery experience. - Marge

Total Price$57

North Haven, CT

They were extremely kind and patient and careful with the delivery. I will definitely use you guys again! Thank you!! - Diane

Total Price$86

Manchester, CT

Prompt delivery, handled dining table set with care and offered to tighten loose table legs. Very courteous. - George

Total Price$143

Westport, CT

Outstanding service!!! Incredible response time and delivery was so fast! I’m going to tell all my friends! - Laura

Total Price$114

Old Saybrook, CT

What a great experience!!! I am so pleased with the simplicity of this process from scheduling to pickup to delivery!! Thanks Jared & Pedro!! - Margaret

Total Price$111

Enfield, CT

Total Price$196

New Milford, CT

Excellent service. Both Daniel and Jason did a great job with pickup and delivery. I would use LUGG again - especially if they are handling everything. - Leigh

Total Price$122

Old Saybrook, CT

Sent me updates on the delivery time. Arrived in an enclosed van. Were very careful bringing the pieces upstairs. - judy

Total Price$80

Enfield, CT

Total Price$51

See all reviews

Lugg pricing in Waterbury

	Crew	Base Fare	Per-Mile Rate	Per-Minute Labor	Average cost*
Lite	1 Lugger	$26	$1.96	$0.95	$50
Pickup	2 Luggers	$38	$2.24	$1.62	$74
Van	2 Luggers	$68	$3.08	$2.02	$114
XL	2 Luggers	$117	$3.70	$2.30	$170

Lite

1 Lugger

Base fare$26

Per-mile rate$1.96

Per-min labor$0.95

Average cost$50

Pickup

2 Luggers

Base fare$38

Per-mile rate$2.24

Per-min labor$1.62

Average cost$74

Van

2 Luggers

Base fare$68

Per-mile rate$3.08

Per-min labor$2.02

Average cost$114

XL

2 Luggers

Base fare$117

Per-mile rate$3.70

Per-min labor$2.30

Average cost$170

* Estimate for 5 miles of driving and 15 minutes of labor. Pricing rates vary by city. Each booking also includes a small variable booking fee to support Lugg's operational and safety costs. You'll always see an upfront estimated price before you book.

Real customer prices

See what Lugg customers paid for similar estate sale deliveries.

Mark

Moved a bar and chairs from Facebook Marketplace in New York, NY

Lite1 Lugger LITE illustration

Base fare$31.20

Mileage(9 mi @ $2.35/mi)$21.15

Labor(16 min @ $1.13/min)$18.02

Booking fee$4.49

Total price$74.86

Most customers pay$88–$117

Kimberly

Moved a hutch from Facebook Marketplace in San Francisco, CA

Pickup2 Luggers PICKUP illustration

Base fare$38.00

Mileage(1.6 mi @ $2.24/mi)$3.58

Labor(40 min @ $1.63/min)$65.01

Booking fee$6.80

Total price$113.39

Most customers pay$80–$115

Elizabeth

Moved a dining table & 6 chairs from Craigslist in Glenview to Evanston, IL

Van2 Luggers VAN illustration

Base fare$68.00

Mileage(9.1 mi @ $3.08/mi)$28.03

Labor(52 min @ $2.02/min)$105.10

Booking fee$12.84

Total price$213.97

Most customers pay$156–$199

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.

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