On-demand movers in San Francisco, CA

They are professional. Jason has creative ideas to get the job done. They worked together well. They are efficient and asked questions when needed. Asset to the company. Not professional movers but good for on-demand moving company.

Benjamin was great! First time using Lugg and it was a great experience. Can't believe he arrived in 10 mins, talk about on-demand.

Awesome team! My last Lugg experience was anything but 5 star, so I hesitant with using the app again. However, when I was in a pinch and needed on-demand movers, Lugg saved the day. Both of these guys were awesome. They rolled up their sleeves and helped with anything I asked for. Thanks guys! Will definitely use Lugg in the future!

Quinn and Robert were friendly, quick, and safe. The Lugg app needs a lot of work though. The promo code i tried to enter didnt work, even though it was valid thru June 10, there was no map or any info about the movers on their way either, which is annoying for an on-demand service. Even as I type this review, it seems autocorrect has been turned off so ive had to correct spelling errors, and theres no "send" button, so instead of "enter" theres "done" which can be accidentally hit, and also prevents me from formatting the feedback. Anyway, Quinn and Robert were great, thank you.

This app is a life changer for furniture shopping - efficient movers practically on demand. We were going to move a cabinet with our truck but the reasonably priced service won us over, we’re so glad we listened to the clerk and gave Lugg a try.

Eid & Chris were execellent. They were on time, very friendly and professional, helpful & took great care to move my paintings and fragile items as well as being very careful with furniture. They helped me move everything from storage to home and continued to help move boxes and my old furniture out. I highly recommend Lugg for these kinds of moves. Eid & Chris reinforced why I like using this service. On demand, Efficient & Affordable and professional but also personable and good attitudes & energy. Thank you again!!!

Quick, kind, and courteous !! Will definitely be using lugg over other on demand movers when needed in the future!!

These movers were on demand immediately. They were punctual. They jumped in to facilitate the move when I felt list and unsure where to begin. They showed their confidence, experience, and professionalism ( setting boundaries and rules that they follow in their company). Wow! They are recommended without reservation. They have patience. They have excellent organizational skills. For example, they took stuff out of a disorganized 8'x10' unit and put it in there truck utilizing every square inch of their truck. They took it to my new storage that was 5'x10'. After realizing that the bookshelves were no longer functional, that was broken down in to garbage and we decided to let go of 2 other major items that no longer served my highest good. As a result, they brilliantly organized and were able to fit all my boxes and stuff into the new 5'x10' at the new location. At times they had questions for me when they were unsure and listened to me. I was impressed. They took chaos and turned the situation into gold and made it work. They seemed to have a natural inherent ability to move stuff and think ahead about how it should be organized and packed in present and later on when the delicate storage boxes to the designated destination. I feel very fortunate that a moving company referred me to this company, Lugg. It was a fabulous experience in which I felt it was a customer satisfaction guaranteed job. These particular movers showed grit and resilience when I wanted to give up and they said, No, we will make this work. It will all work out." They took the lead, had an open mind, and kept the lines of communication open and professional. It was a smooth transition with their great problem solving skills. I am so happy with the job done and it was done for reasonable rates and they were also industry competitive. Their skill sets are worth more than 5x what the job was worth. Lugg is so lucky to have this dynamite team as their employees. They have a positive attitude and are easy going. 5 stars for them and they set the bar for others in industry.

On time and efficient. I scheduled the Lugg to help carry out & load heavy furnIture onto a trailer. Despite being soaking wet from the rain, these guys remained professional & got the work done safely. I have used Lugg several times this year & would definitely recommend Lugg services, not just for delivery or moving, but also for help with heavy lifting & loading. All on demand through the Lugg app. Thanks Again !

The drivers were great. However, this is the first time I have been dissatisfied with Lugg. I'm surprised that Lugg doesn't provide any instructions on how donations work for the drivers or the customers. I would expect that the drivers would have a list of local places that accept donations, and a protocol for what to do if the donated items are rejected. This process took hours and a lot of calls and text messages with the drivers. I was asked for a backup plan if the donation site didn't accept the items and was surprised that Lugg didn't have this figured out in advance. Then I was asked to contact Lugg support and request a change to my order from donation to dump run. I emailed support, got no response, and the driver didn't get a response either. It's wonderful to have a truck available on demand, but either Lugg needs to have clearly defined procedures for handling donations, or the app needs to make it clear to the customers that they are responsible for making all arrangements including a backup plan if donated items are rejected.

This service is the best! Our movers, Yuriy and Eugene were professional and courteous, and super strong! The driveways around here are really steep and they didn't even blink. It was so easy to schedule! Thanks and let me know if you expand your service to handyman on demand.

We really appreciate Fred & Frankie accepting a moving job from Mountain View to Sunnyvale despite their base being in SF and them wrapping up a moving job in Oakland, putting in a 13-hour day! The company FAQ should state that jobs are assigned to the nearest team, which might be based 40 miles away, and that teams can decline jobs -- rather than let customers assume thus works like Uber and Lyft, where drivers initiate acceptance of a gig. We were arranging pickup of a Craigslist item after dinner and expected -- and told the seller when we requested a Lugg -- that the drivers would arrive in 15-60 minutes, per the company communications; the drivers told me 40 minutes after i requested the gig and received confirmation that their ETA was another 40 minutes. I would use this service again if we had the option to book gigs in advance as well as request on demand. Some people -- including Craigslist sellers and planners like me who are juggling a lot of things at once -- like being able to count on when the pickup will happen.

They are professional. Jason has creative ideas to get the job done. They worked together well. They are efficient and asked questions when needed. Asset to the company. Not professional movers but good for on-demand moving company.

Benjamin was great! First time using Lugg and it was a great experience. Can't believe he arrived in 10 mins, talk about on-demand.

Awesome team! My last Lugg experience was anything but 5 star, so I hesitant with using the app again. However, when I was in a pinch and needed on-demand movers, Lugg saved the day. Both of these guys were awesome. They rolled up their sleeves and helped with anything I asked for. Thanks guys! Will definitely use Lugg in the future!

Quinn and Robert were friendly, quick, and safe. The Lugg app needs a lot of work though. The promo code i tried to enter didnt work, even though it was valid thru June 10, there was no map or any info about the movers on their way either, which is annoying for an on-demand service. Even as I type this review, it seems autocorrect has been turned off so ive had to correct spelling errors, and theres no "send" button, so instead of "enter" theres "done" which can be accidentally hit, and also prevents me from formatting the feedback. Anyway, Quinn and Robert were great, thank you.

This app is a life changer for furniture shopping - efficient movers practically on demand. We were going to move a cabinet with our truck but the reasonably priced service won us over, we’re so glad we listened to the clerk and gave Lugg a try.

Eid & Chris were execellent. They were on time, very friendly and professional, helpful & took great care to move my paintings and fragile items as well as being very careful with furniture. They helped me move everything from storage to home and continued to help move boxes and my old furniture out. I highly recommend Lugg for these kinds of moves. Eid & Chris reinforced why I like using this service. On demand, Efficient & Affordable and professional but also personable and good attitudes & energy. Thank you again!!!

Quick, kind, and courteous !! Will definitely be using lugg over other on demand movers when needed in the future!!

These movers were on demand immediately. They were punctual. They jumped in to facilitate the move when I felt list and unsure where to begin. They showed their confidence, experience, and professionalism ( setting boundaries and rules that they follow in their company). Wow! They are recommended without reservation. They have patience. They have excellent organizational skills. For example, they took stuff out of a disorganized 8'x10' unit and put it in there truck utilizing every square inch of their truck. They took it to my new storage that was 5'x10'. After realizing that the bookshelves were no longer functional, that was broken down in to garbage and we decided to let go of 2 other major items that no longer served my highest good. As a result, they brilliantly organized and were able to fit all my boxes and stuff into the new 5'x10' at the new location. At times they had questions for me when they were unsure and listened to me. I was impressed. They took chaos and turned the situation into gold and made it work. They seemed to have a natural inherent ability to move stuff and think ahead about how it should be organized and packed in present and later on when the delicate storage boxes to the designated destination. I feel very fortunate that a moving company referred me to this company, Lugg. It was a fabulous experience in which I felt it was a customer satisfaction guaranteed job. These particular movers showed grit and resilience when I wanted to give up and they said, No, we will make this work. It will all work out." They took the lead, had an open mind, and kept the lines of communication open and professional. It was a smooth transition with their great problem solving skills. I am so happy with the job done and it was done for reasonable rates and they were also industry competitive. Their skill sets are worth more than 5x what the job was worth. Lugg is so lucky to have this dynamite team as their employees. They have a positive attitude and are easy going. 5 stars for them and they set the bar for others in industry.

On time and efficient. I scheduled the Lugg to help carry out & load heavy furnIture onto a trailer. Despite being soaking wet from the rain, these guys remained professional & got the work done safely. I have used Lugg several times this year & would definitely recommend Lugg services, not just for delivery or moving, but also for help with heavy lifting & loading. All on demand through the Lugg app. Thanks Again !

The drivers were great. However, this is the first time I have been dissatisfied with Lugg. I'm surprised that Lugg doesn't provide any instructions on how donations work for the drivers or the customers. I would expect that the drivers would have a list of local places that accept donations, and a protocol for what to do if the donated items are rejected. This process took hours and a lot of calls and text messages with the drivers. I was asked for a backup plan if the donation site didn't accept the items and was surprised that Lugg didn't have this figured out in advance. Then I was asked to contact Lugg support and request a change to my order from donation to dump run. I emailed support, got no response, and the driver didn't get a response either. It's wonderful to have a truck available on demand, but either Lugg needs to have clearly defined procedures for handling donations, or the app needs to make it clear to the customers that they are responsible for making all arrangements including a backup plan if donated items are rejected.

This service is the best! Our movers, Yuriy and Eugene were professional and courteous, and super strong! The driveways around here are really steep and they didn't even blink. It was so easy to schedule! Thanks and let me know if you expand your service to handyman on demand.

We really appreciate Fred & Frankie accepting a moving job from Mountain View to Sunnyvale despite their base being in SF and them wrapping up a moving job in Oakland, putting in a 13-hour day! The company FAQ should state that jobs are assigned to the nearest team, which might be based 40 miles away, and that teams can decline jobs -- rather than let customers assume thus works like Uber and Lyft, where drivers initiate acceptance of a gig. We were arranging pickup of a Craigslist item after dinner and expected -- and told the seller when we requested a Lugg -- that the drivers would arrive in 15-60 minutes, per the company communications; the drivers told me 40 minutes after i requested the gig and received confirmation that their ETA was another 40 minutes. I would use this service again if we had the option to book gigs in advance as well as request on demand. Some people -- including Craigslist sellers and planners like me who are juggling a lot of things at once -- like being able to count on when the pickup will happen.