What is the process for using Lugg to deliver my West Elm purchase?

It's simple! Here's the process: 1. Buy your West Elm furniture: Complete your purchase at the store or the West Elm website and select "in-store pickup." 2. Get the receipt: Hold onto your order confirmation or receipt. You'll need to upload a photo of it when you book. 3. Book your Lugg: Schedule a Lugg for pickup in as little as 30 minutes. Enter the store's address in Orange County as the pickup location and your home as the destination. 4. We handle the rest: Our crew will go into the store, handle the pickup with the information you provided, load your West Elm furniture, and deliver to your room of choice.

Do I need to be at the West Elm store for pickup?

No, you don't! As long as you upload a clear photo of your receipt or order confirmation from the West Elm store in Orange County, our Luggers can handle the pickup for you. Some West Elm locations may require additional verification, and we will contact you if that's the case.

What if I buy something in a local West Elm store and want it delivered the same day?

That's what we specialize in! You can book a Lugg right from the West Elm store or parking lot in Orange County. Our crew can often arrive for pickup in as little as 30 minutes, getting your new West Elm furniture home faster than traditional delivery. If you prefer to schedule ahead, you can book your Lugg for the hour of your choice up to 30 days in advance.

Do I need to provide an order number or West Elm store receipt?

Yes. Upload your digital receipt or provide your West Elm order confirmation number when booking so our crew can easily locate your West Elm furniture at the Orange County store.

Can Lugg pick up my West Elm store order if it hasn't been paid for yet?

No. Please ensure your West Elm purchase is fully paid for and ready for pickup before booking. Our crew cannot complete payment at the store.

Will Lugg wait if my West Elm order isn't ready when they arrive?

For stores inside our partner network receiving flat rate delivery, we will wait up to 15 minutes for your order at no additional cost. For wait times over 15 minutes, you may need to re-schedule. For stores outside of our partner network, wait time is billable at your normal labor rate. To avoid charges, confirm with West Elm in Orange County that your order is ready for pickup before booking.

Can Lugg take away my old furniture when delivering my new purchase?

Yes, Lugg can pick up your new furniture and then haul away the old one to a recycling facility or donate it to a local charity, including donation centers like [Goodwill](https://lugg.com/goodwill-industries-pick-up) or [Habitat ReStore](https://lugg.com/habitat-for-humanity-pick-up) near Orange County. Just add an extra stop when booking your delivery. **Tip**: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your furniture, along with their hours and any potential fees.

What if I find damage to my furniture upon arrival?

Please inspect your furniture upon delivery. If you find damage upon receiving your furniture, or discover defects from the store, note it immediately with your crew and contact the West Elm store for assistance. If damage to your furniture occurred during transport, please contact [Support](mailto:support@lugg.com) to file a damage claim. We will ask you to hold your furniture as we work to resolve the issue as quickly as possible.

What supplies and protective equipment will my Luggers bring for my West Elm delivery?

Every Lugg West Elm delivery in Orange County includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection. Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and are trained to move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient West Elm delivery from start to finish.

What happens if my new furniture doesn't fit through my doorway?

You are responsible for measuring your doorways, hallways, and stairwells to ensure your furniture will fit before booking. Your furniture cannot be delivered because it doesn't fit, it can be placed in an alternate location at your destination or be returned to the West Elm store of purchase. If you prefer the item is returned to the store, you will be charged for the initial delivery attempt and for the additional return trip.

Can Lugg pick up my furniture from multiple stores in one trip?

Yes! Lugg now supports up to 5 pickups or drop-offs per Lugg, so you can coordinate multi-store pickups in one easy delivery. Just add each store as a stop when booking.

West Elm delivery in Orange County, CA

Lugg provides on-demand West Elm delivery in Orange County, CA, including white glove service, direct from store or outlet. Get your new furniture and decor delivered to your room of choice.

Two delivery workers in Orange County, CA moving a couch from a van into a customer’s home for a West Elm delivery.

Top rated movers
in Orange County, CA

4.9/5

181.4K Reviews

4.9/5

42K Ratings

4.6/5

1.2K Reviews

4.8/5

2.5K Reviews

West Elm furniture and finds, delivered same-day

Track your delivery in real time

En-route to pick-up

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Trucks for every size delivery

Lugg Lite

Lugg Pickup

Lugg Van

Lugg XL

Lugg Box

Lugg Box+

Your items fully backed by our Damage Protection Guarantee

5‑star vetted and rated movers

245k+

Teamwork 🤝

1M+

Expert movers 💪

1.29M+

Friendly 😁

337k+

Efficient ⏱

Victor & Eugene

937k+

Went above and beyond 🚀

EHGJ

Millions of happy customers

Costa Mesa, CA

Wow! Delivered same day as booked. Purchased a mirror from West Elm that was too large to fit in my vehicle. Five minutes after booking the driver called and confirmed and arrived with my purchase an hour and a half later. Justin and Andy were professional and kind. I could even track their whereabouts on the map. Once arrived they delivered straight to the front door (I live a good distance from parking area). The best part; it was surprisingly very affordable. I will definitely be using them again. - Robin

Total Price$80

Los Angeles, CA

I recently ordered a new dresser from West Elm furniture, and I was blown away by the exceptional delivery service. The delivery team was prompt, professional, and incredibly helpful. They arrived on time and carefully brought the dresser into my home, making sure to protect my floors and walls. The team was quick and efficient and even took away all the packaging materials when they were finished. I was impressed by their attention to detail and willingness to go above and beyond to ensure the delivery was a success. The dresser itself is also fantastic, and I couldn't be happier with my purchase. I highly recommend Yacine & Rafael for anyone in need of high-quality and exceptional delivery service. - Shannon

Total Price$82

Los Angeles, CA

The guys were very nice. We talked briefly about where the furniture would be placed. I'm glad they brought a cart so they would not have back strain. They whole move went smoothly. I was shocked at the price!!! I had thought it would be more, so I packed the books and have them in the house. In August, I'll have a few more items moved. I've already told a couple of co-workers about my great experience. I originally got the referral from West Elm & am happy with the services. - Kathleen

Total Price$90

Mission Viejo, CA

We had a wonderful first experience with Lugg! Our movers were so efficient and gave us clear progress updates on the pickup and delivery. They were so nice and protected our hardwood floors by laying out blankets. I’m definitely going to use Lugg in the future!! - Jaclyn

Total Price$152

Los Angeles, CA

Delivery doesn't get better than this dynamic duo! They are in the right business. Ultra friendly, very cautious with high-end furnishings, and highly efficient. Looking forward to next time! Swankitecture Properties - SWANKITECTURE

Total Price$65

Marina del Rey, CA

Oscar and Lance are excellent. I highly recommend Lugg and great drivers/ delivery crew like Oscar and Lance, they are professional, kind, extremely helpful (tipped them cash). Thank you! Deb - Deb

Total Price$180

Claremont, CA

Smooth and efficient delivery overall, and he was helpful, but there was some lint transfer from the moving blankets onto a light-colored sofa, and time spent cleaning parts of it during unloading. - Hooram

Total Price$155

Los Angeles, CA

Joey was outstanding all the way around! Friendly, great communication and on time delivery. A+ Experience! - Ryan

Total Price$170

Glendale, CA

The best delivery experience ever. I can’t say enough about how helpful these two gentlemen were today. They were professional, kind, and handled everything with great care. I truly appreciate the effort from both drivers. Thank you for the excellent service. - Alina

Total Price$122

Glendale, CA

Joel handled my delivery today, and I honestly can’t say enough good things about him! One of the nicest, most professional people I’ve ever met. Thank you, Joel! - Alina

Total Price$101

Glendale, CA

Excellent experience! Albert and Gavin were super fast & efficient. I accidentally provided the wrong delivery address and they helped quickly resolve the issue. So appreciative of their help! - Sara

Total Price$296

Culver City, CA

Thank you guys so much for the fast delivery and for taking the time to securely wrap & fasten the couch! - Kathryn

Total Price$128

Costa Mesa, CA

Total Price$80

Los Angeles, CA

Total Price$82

Los Angeles, CA

Total Price$90

Mission Viejo, CA

Total Price$152

Los Angeles, CA

Total Price$65

Marina del Rey, CA

Oscar and Lance are excellent. I highly recommend Lugg and great drivers/ delivery crew like Oscar and Lance, they are professional, kind, extremely helpful (tipped them cash). Thank you! Deb - Deb

Total Price$180

Claremont, CA

Total Price$155

Los Angeles, CA

Joey was outstanding all the way around! Friendly, great communication and on time delivery. A+ Experience! - Ryan

Total Price$170

Glendale, CA

Total Price$122

Glendale, CA

Joel handled my delivery today, and I honestly can’t say enough good things about him! One of the nicest, most professional people I’ve ever met. Thank you, Joel! - Alina

Total Price$101

Glendale, CA

Excellent experience! Albert and Gavin were super fast & efficient. I accidentally provided the wrong delivery address and they helped quickly resolve the issue. So appreciative of their help! - Sara

Total Price$296

Culver City, CA

Thank you guys so much for the fast delivery and for taking the time to securely wrap & fasten the couch! - Kathryn

Total Price$128

Manhattan Beach, CA

⭐️⭐️⭐️⭐️⭐️ Stefan and Stenley were fantastic! They helped me move a couch I bought on Facebook Marketplace and made the whole process easy and stress-free. They were communicative, on time, and handled the couch with great care during pickup and delivery. Super friendly and professional throughout. I’d absolutely use them again and highly recommend them to anyone using Lugg! - Zoe

Total Price$213

Glendale, CA

Omar helped me with a furniture delivery for my client, and he was honestly amazing. Super reliable, respectful, and easy to work with. He handled everything carefully and made the whole process stress-free. Really appreciate his help! - Alina

Total Price$114

Los Angeles, CA

Javier and Daniel were amazing. The app provided me with updated delivery times. When Javier and Daniel arrived they texted me and delivered with care. They used shoe covering to enter my home which I appreciated. They unwrapped the dresser and placed it perfectly. I am grateful for the service. I look forward to using Lugg again for future deliveries. - Ashley

Total Price$99

Glendale, CA

Ivan did my delivery today and did a great job. He was professional, on time, and handled everything smoothly. Super easy to work with and very respectful. Really appreciate! - Alina

Total Price$142

Lake Forest, CA

I have used Lugg movers before and have been extremely happy with their customer support on time delivery and constant updates on my delivery I would highly recommend them - Evelyn

Total Price$124

Los Angeles, CA

Thanks so much for your help!! A great smooth and efficient delivery and appreciate your communication - Laura

Total Price$227

Huntington Beach, CA

Tipped cash. Delivery was quick, and they made the second floor delivery so much easier. Thank you! - Ian

Total Price$132

Ontario, CA

Oscar has been handling our deliveries multiple times, and he has been consistently on time and professional. He is careful with the items, communicates clearly, and follows instructions exactly as needed. He takes responsibility for the job and makes the delivery process smooth and stress-free. In our business, delivery quality matters, and Oscar has proven to be someone we can trust. Thank you Oscar! - Alina

Total Price$155

Glendale, CA

Shahin and Mason did an exceptional job handling our delivery today. They were professional from start to finish-clean, organized, efficient, and extremely careful with every piece. Their attention to detail and the respect they showed for the home truly stood out. We were impressed with how smoothly they managed everything. Outstanding work! Thank you so much guys! Best, Arin - Alina

Total Price$124

Glendale, CA

Kris did a great job with the delivery. He was on time, careful with the furniture, and handled everything professionally. Really solid work and much appreciated. - Alina

Total Price$111

City of Industry, CA

Oscar handled my delivery smoothly and with great care. He was on time, professional, and made the whole process easy. Really appreciate his work today. - Alina

Total Price$158

Oxnard, CA

I am writing to highly commend the exceptional service provided by Jorge and Oscar during my recent furniture delivery. The entire experience was seamless and stress-free. Their professionalism was evident from the start, as their communication regarding the pickup and estimated time of delivery was excellent and timely. I always knew exactly what was happening and when to expect them. Beyond their clear communication, Jorge and Oscar were incredibly friendly and efficient. They handled the heavy lifting quickly and carefully, making the delivery process feel effortless. They were a pleasure to work with. I will absolutely recommend this delivery service, to anyone needing reliable and professional movers. Thank you for providing such high-quality service! - Kristina “Tina”

Total Price$202

Manhattan Beach, CA

Total Price$213

Glendale, CA

Total Price$114

Los Angeles, CA

Total Price$99

Glendale, CA

Ivan did my delivery today and did a great job. He was professional, on time, and handled everything smoothly. Super easy to work with and very respectful. Really appreciate! - Alina

Total Price$142

Lake Forest, CA

I have used Lugg movers before and have been extremely happy with their customer support on time delivery and constant updates on my delivery I would highly recommend them - Evelyn

Total Price$124

Los Angeles, CA

Thanks so much for your help!! A great smooth and efficient delivery and appreciate your communication - Laura

Total Price$227

Huntington Beach, CA

Tipped cash. Delivery was quick, and they made the second floor delivery so much easier. Thank you! - Ian

Total Price$132

Ontario, CA

Total Price$155

Glendale, CA

Total Price$124

Glendale, CA

Kris did a great job with the delivery. He was on time, careful with the furniture, and handled everything professionally. Really solid work and much appreciated. - Alina

Total Price$111

City of Industry, CA

Oscar handled my delivery smoothly and with great care. He was on time, professional, and made the whole process easy. Really appreciate his work today. - Alina

Total Price$158

Oxnard, CA

Total Price$202

See all reviews

Lugg pricing in Orange County

	Crew	Base Fare	Per-Mile Rate	Per-Stop Fee	Average cost*
Lite	1 Lugger	$50	$1.81	$18	$77
Pickup	2 Luggers	$83	$1.92	$22	$114
Van	2 Luggers	$110	$2.20	$26	$147
XL	2 Luggers	$160	$2.47	$28	$200
Box	2 Luggers	$207	$3.21	$32	$255
Box+	2 Luggers	$265	$3.50	$37	$320

Lite

1 Lugger

Base fare$50

Per-mile rate$1.81

Per-stop fee$18

Average cost$77

Pickup

2 Luggers

Base fare$83

Per-mile rate$1.92

Per-stop fee$22

Average cost$114

Van

2 Luggers

Base fare$110

Per-mile rate$2.20

Per-stop fee$26

Average cost$147

XL

2 Luggers

Base fare$160

Per-mile rate$2.47

Per-stop fee$28

Average cost$200

Box

2 Luggers

Base fare$207

Per-mile rate$3.21

Per-stop fee$32

Average cost$255

Box+

2 Luggers

Base fare$265

Per-mile rate$3.50

Per-stop fee$37

Average cost$320

* Estimate for 5 miles of driving and 15 minutes of labor. Pricing rates vary by city. Each booking also includes a small variable booking fee to support Lugg's operational and safety costs. You'll always see an upfront estimated price before you book.

Real customer prices

See what Lugg customers paid for similar West Elm deliveries.

Vince

Moved a queen mattress from IKEA in College Park, MD

Van2 Luggers VAN illustration

Base fare$110.00

Mileage(13 mi @ $2.20/mi)$28.60

Booking fee$8.32

Total price$146.92

Ben

Moved a desk and chair from West Elm in New York, NY

Pickup2 Luggers PICKUP illustration

Base fare$82.50

Mileage(9 mi @ $1.92/mi)$17.28

Booking fee$5.99

Total price$105.77

Kevin

Moved an armchair from Living Spaces in Phoenix to Avondale, AZ

XL2 Luggers XL illustration

Base fare$159.50

Mileage(9.8 mi @ $1.33/mi)$12.99

Booking fee$11.01

Total price$183.50

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.

Help from real people

Dedicated support

A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.

Learn More

Safe and reliable

Trusted movers

Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.

Learn More

Victor

Mover

Lugger rating

4.9

Qualifications

3/3

Background check

No criminal background, valid drivers license & more

Strong & Physically Able

Lift over 100lbs, moving knowledge, customer experience

Truck

Newer than 2001, insured, great shape, clean cargo

Eugene

Driver

Lugger rating

4.9

Qualifications

3/3

Background check

No criminal background, valid drivers license & more

Strong & Physically Able

Lift over 100lbs, moving knowledge, customer experience

Truck

Newer than 2001, insured, great shape, clean cargo

Furniture we deliver

Sofas

Couches, loveseats, and sectionals

Chairs

Armchairs, accent & reading chairs, rocking chairs, and dining chairs

Beds

Bed frames, mattresses, and headboards

Tables

Dining, kitchen, coffee, and bedside tables

Dressers

Dressers, wardrobes, and mini closets

Patio furniture

Outdoor furniture and seating

And many more!

We help you deliver

Your boxes

1 Lugger

Lugg Lite is perfect for delivering lightweight boxed furniture or lightweight marketplace finds like coffee tables and barstools.

Your things

2 Luggers

Lugg Pickup is a versatile choice for a few large items like an appliance, sofa, or heavy outdoor items like grills or bikes.

Your room

2 Luggers

Lugg Van is the right match for delivering a sofa, mattress, or fragile items like large TVs or art that require an enclosed vehicle for protection.

Your space

2 Luggers

Lugg XL is great for delivering oversized items like fitness equipment, a sectional sofa, or a king-sized mattress.

Your place

2 Luggers

Lugg Box is a high-capacity option for bulk furniture delivery, multiple appliances, and heavy items like pianos or hot tubs.

Your home

2 Luggers

Lugg Box+ is our largest option for bulk commercial deliveries, full home furnishing, and oversized items that demand maximum cargo space.

Get an estimate

Enter your addresses to see your prices and schedule your move

2 Lugg movers delivering Christmas gifts to a donation center

2 Lugg movers wrapping a piece of art for delivery

Lugg mover strapping down furniture in pickup truck

Lugg mover protecting furniture with damage protection

Lugg movers wrapping furniture in storage unit

Lugg mover protecting a furniture delivery

Happy Lugg customer watches as her movers disassemble bed frame

2 Lugg movers with another happy customer

Lugg mover delivers Christmas gift to donation center

Affordable West Elm furniture delivery in Orange County

Get your new West Elm furniture home the same-day in Orange County with Lugg! We ensure your furniture is delivered quickly and safely. Have your new couch, dining room table, bedroom set, and more delivered right to your room of choice. Track your movers in real-time, then rate and tip your crew directly through our website or the Lugg app afterward.

Top-rated furniture delivery in Orange County

We’re rated Excellent on Trustpilot and have over 35,000 5-star reviews in the app store. Our movers handle all furniture with care, including bulky and fragile items. Schedule your delivery at a time that suits you best-whether today, tomorrow, or next week, we make it easy.