5-star customer reviews

Fantastic! Helped with taking off the legs of the couch and putting them back on to make sure it fit through the door

Fantastic! I had only 45 minutes to pick up a sleeper couch and ottoman I found on Craigslist. Wellington and Omar arrived right away and were attentive, efficient, and accommodating. This was a huge relief because my living room rug is white and the weather was storming buckets!

We had a very heavy couch, and they expertly navigated it into our house without any damage. Very helpful!

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

I met them on the receiving end and they were quick and efficient with the drop off. I didn’t ask them to disassemble the legs on the couch, but they did that when they picked it up - seemed unnecessary and just added more work on my side when the item was dropped off. All in all, fine service

These guys were awesome! Carried a super heavy couch and navigated a really small stairway like pros! Would hire again!

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

Eder and Kevin were so wonderful! Not only did they carry my new very heavy couch up two flights of stairs, they even took the hinges off my apartment door when the couch wouldn't fit through it. And they were nice and patient throughout even though it was a difficult situation! Thank you, Eder and Kevin!

Antonio and Francisco were great! I asked if they could come a bit earlier if they had time and they did! Fast, efficient and professional, they took great care of my new-to-me couch and I will be using Lugg in the very near future! Thank you guys, awesome discovery for me since I only have a bicycle!

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

Antonio and Francisco were amazing! They moved a very expensive white couch for us, and did an amazing job wrapping it so it didn’t get dirty. We’re so grateful to them!

They were quick and efficient. There were some difficult turns but they were able to maneuver my large couch and squeeze it through the doors. I would hire them again.

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

Askari and Jason moved a very heavy 1880s fainting couch across town, up treacherous stairs and through the narrow halls of my abode with a gentle ease that could only be described as graceful.

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

Erik and Kevin were fantastic! They handled our complex couch move with skill and ease. Thank You so much!

I didn’t realize how long my couch was and wouldn’t fit in the elevator in my building. The person I got the couch from (FB Marketplace) recommended Lugg and I was so grateful because I was panicking. Anthony and Julian were so thorough and quite quick, especially considering it was 4 flights of stairs, and a tough fit through the last door due to the length of the couch. They were very careful and I was just so so grateful they were here and able to get it done! I would absolutely use Tugg again if needed in the future. They also told me that most of their jobs are FB Marketplace pick ups and deliveries and it’s so good to know for future reference! Thank you SOOOOO much Anthony and Julian!

Olin and Michael were great. We needed to move a couch to our new apartment, and they were able to assist within such short notice. Pick up was easy, and they even helped drop off the couch in our living room. Much appreciated service. Quick and convenient.

Julio & Davi were really fast picking up the sofa at the first destination & got it up my house in 11 minutes! The couch they moved in & the one they removed for me were both very heavy. They were able to handle them both without any problems. I would hire them again

Moved a couch in the rain and took care with tarps and shrink wrap! Very friendly, too. 10 out of 10 recommend

This was the most insanely convenient experience ever… Bought a couch from FB marketplace… Rafael was at the seller’s house within eight minutes of using the app… he was super professional, kind, upbeat about moving this couch through a couple tricky doorways… Great attitude, super nice guy… Incredible experience! Wow-I’m so glad I didn’t rent a U-Haul and have to sign contracts, track down friends etc. etc. Beyond five stars for Raphael

They were not only on time but a few minutes early. When we got to my place, to make room for the new couch, they moved my old couch from the house to the back of my friend's truck in the driveway. I was also concerned about fitting the new couch through the front door, which was narrower than the norm because the house was built in the 1930s when everything was smaller(!). But they were careful and watched the edges/corners, and they made it look easy. Great service all around.

Very kind and excellent support! They even knew how to take the couch apart for us to make it easier to move. Top notch work!

These guys were prompt, professional and worked quickly. We will be using them in the future for our other delivery needs. Highly suggest using them.

Went above and beyond to carry couch 10 floors of stairs when elevator did not fit! Thank you so much!!

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Juve and Rob were great, at the end they even asked if I wanted them to lift the couch so I could put my cables through. I could not have been happier with their customer service.

Great movers! Very efficient and friendly. Went above and beyond by taking such good care of my couch and wrapping it up carefully before moving it.

Diego and Barasa were so helpful and kind! They showed up not just on time but early and were patient as we waited for the seller to arrive. They made my couch purchase stress-free and I can’t thank them enough.

Excellent service. They did an incredible job delivering a couch and glider chair up stairs & through tight corners. 5 stars!

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Navigated nearly impossible tight corners with a bulky couch. I was 90% sure it won't fit. Real experts and very easy to work with.