5-star customer reviews

Both of your Luggers were professional and courteous. We provided tip while they were here. Thank you and Happy New Year!

Small moves in the city can end up being costly and complicated if you don't happen to have a suitable vehicle and labor at both ends. Lugg is a great solution for this. I used Lugg for the first time recently to move a pickup truck's worth of equipment across town on a tight schedule, and was thoroughly impressed by the ease of booking, the clear and very reasonable pricing, the efficiency and clear communication at every step, and the friendly efficiency of my Lugger.

Eileen and Westley did a superb job moving the island I purchased on Facebook Marketplace. They were punctual, communicated clearly, and were very careful when bringing the enormous piece into my home.

Awesome experience.. very nice delivery folks.. very professional!!.. just loved the overall experience!!..

They were punctual, very helpful and friendly. I would not only recommend them but also use their service again!

Great guys, fantastic problem solvers. Moved a huge, heavy leather recliner through a tight space without a scratch. They made my first Lugg experience exceptional.

Josue and Jesse did a great job picking up and setting up three very heavy items from Costco. They were prompt, communicative and got the job done well! Many thanks!!

Couldn’t ask for better team! They worked great together. Even took off door to get furniture in room. AND then put door back on. They’re amazing guys and would request them next time

They were very kind and made everything so much more easier for us they left us hassle free thanks to them !!!

They did such a fantastic job picking up my stuff and rearranging my furniture! I’ll definitely use them again. I'm really happy with their service! 👏👍👍👍

Peters and Jonas were easy to work with and very helpful in relocating a stove. I appreciate their effort in making sure the job was done correctly.

Great first experience with Lugg. Very efficient and friendly with excellent communication. Will be using again!

They were prompt, friendly and cared for my items well. I would recommend them for any other person seeking movers.

They were great, super helpful and somewhat concerned that I wasn’t asking them to donate more. This was my time using Lugg a unfortunately the first to luggers were really unhelpful and left without carrying my bed frame to the second floor after delivery. Within a half hour I had the best customer service experience of my life and great part 2 to my Lugg experience. I'll definitely be a returning customer!

I wasn’t able be there in-person tonight to assist with my lugg but they were able to take care of it without me and all still sent smoothly! Appreciate the help!

Rocky & Jonas were fantastic to work with and I highly recommend them. They were friendly, on time, and efficient. I hope to work with them again in the future!

Eileen and Westley were outstanding. They saw an issue at the store and face timed us to show the problem prior to loading the sofa, and if we were okay. It was not a big deal, but that attention to detail on my behalf was huge! Thank you both for your exceptional customer service!

Professional, neat, accommodating, and friendly. They were organized, put the table together make sure it was where I wanted it, Great team

They did an amazing job! They took the time to make sure my large piece of furniture made it down the basement even when it seemed it was not going to fit through the doorway. But they made it happen!! Great job! I would recommend!!

They asked if I needed their help taking the sofa out of the box and they screwed on the legs neither of which I was expecting.

Eileen and Westley were great!! They carried a heavy piece of furniture up my stairs with no problem and were very friendly

Jerome and Michael did a delivery for us, and everything was perfect. Great communication and they were very careful in the house. Would definitely hire again!

Eileen and Westley were great! I can’t complain. I would work with them again for future moving needs.

Jermaine & Raheem did an outstanding job with my move today. They were on time, courteous, and friendly. I highly recommend them for future moves!

We had to reschedule due to heavy items and Eileen and Denis communicated with us, were helpful and then returned promptly later in the day to complete the job. They brought in and set up three very heavy items from Costco. Many thanks!!

Jonas and Petr‘s are great! They moved some very heavy and also some very delicate items. Everything was done with extreme care. Not one thing got scratched. They knew exactly what to do. It was not an easy move. They had to move things from a condo with narrow hallways and small elevators into a house that was under construction. Even though they had to move things through scaffolding and up and down a spiral staircase, they did it perfectly, all with great energy. Professional. Polite. Just a great experience!