5-star customer reviews

Omar and Kevin came right on time and were so nice and helpful. They did a great job getting a particularly large and heavy box into our house. Thank you again. We will definitely use this service again when needed.

Came on time, hard workers, worked fast. Didn't hesitate to quickly take the door off the hinges and put it back on when it was necessary to fit the couch through the doorway. I am extremely satisfied with the work!

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

I appreciated how quickly they picked up and delivered our new couch. They both were very pleasant and it was also nice to be able to track where they were on the route. I recommend!

Ikea gave me a delivery window of 3:00-4:00, but Lugg didn’t show up until after 6:00. Ikea also told me that if I’m there to help unload, then I only need to order a single lugger. Turns out, that a single lugger only delivers to the porch, two luggers carry it inside. Cesar was great though, he ultimately helped me carry the couch inside

Highly communicative team - caught an error at the furniture store (inadvertently sent the wrong couch and Austin caught it - immediately called me). Would highly recommend!!

Jose and Scott were amazing! On time, communicative, and SO helpful and friendly. They delivered our large couch up a few flights of stairs to our unit with impressive ease. The couch was delivered quickly, safely, and neatly and we are beyond thrilled. Would highly recommend these Luggers!

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Great teamwork, super nice. Couch wouldn’t fit in elevator so they had to lug it up to the forth floor. Awesome guys!

They were awesome, communicated really well with me and each other and got my couch exactly where i wanted it. They were incredibly helpful!

Alex and Angelo were amazing in moving my giant couch. I cannot believe they were able to make it fit in the truck. They were so helpful and friendly.

They kept me informed and were very polite. They smiled while they worked and when they spoke. They were on time delivering my couch which I appreciate.

Ran into some difficulty fitting a couch in the elevator but Darren and Mario figured it out. They were great! Cash tip

They were fast and efficient with delivery. I was worried that my couch wouldn't fit through the front door but they were able to do without much struggle. Dakota and Andrea were kind and wonderful people!

Great to work with! Very accommodating and professional! Went by super fast , one piece of my couch didn’t fit in the elevator or stairs but they did their best to make it work and tried every option possible. 5/5!

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

Super friendly and super fast! They managed to pack a bed, couch and dresser safely it only took two trips on the elevator!

Guillermo and Benjamin were great movers! Friendly and efficient. They even took out my old couch for me. Thanks Lugg!

Adam and Guillermo were fantastic! Friendly, efficient, and professional. Made moving my new couch a breeze!

Great guys that were friendly, fast, and moved a large couch in like it was nothing. Very much appreciate it and would recommend :)

They were wonderful. They were on time with delivery. They got the loveseat in the house without any damage to the walls. Then asked whether it was anything they could help with the couch. Very Professional. If need to have anything delivered again hopefully I get them

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

Mario and Josie were great. I had a loveseat and couch with sofa bed that was picked up from one place and brought to mine. They did a great job figuring out how to actually move everything in with some narrow movements while still being safe with my walls and ceiling. They were fantastic!

They both were awesome! Really helped me out when they said goodwill wouldn’t take a couch with cat scratches. Thanks guys.

Delivery was fast, easy to arrange, great communication with updates, and very professional. The furniture was wrapped and protected during transport. Highly recommend this service.

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

They moved a very heavy, bulky cocktail table out of the house for me. Anyone else would have said it was too heavy and left it, but they figured out a way and got it done. When the donation center wouldn’t take my couches, they had no problem going to another center. Thanks so much for your hard work.

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Good communication and careful with our stuff. Make sure not to damage anything while carrying the heavy couch down three flights of stairs.

I would definitely use them again! My son is a little OCD and they had to move thing’s multiple times and each time said “no problem”. Very accommodating, even setting up my sectional couch and tufted headboard. Very pleased.

Josue and Sami were professional and did a great job—they somehow managed to get a large couch up 5 flights of stairs, through tight corners, and into our condo! Would definitely use this service again.

Very friendly, respectful and helpful. They helped us bring the couch all the way into the house, which was quite a feat.