FAQs - Commercial moves in Queens, NY

Question 1

What commercial items can Lugg move in Queens?

Accepted Answer

Lugg can handle items of all types during commercial moves in Queens — from desks, chairs, and file cabinets to shelving units, retail fixtures, and boxed inventory. We also move electronics, décor, and other business essentials, as long as items are within crew weight and truck capacity limits.

Lugg's commercial moving services in Queens are trusted by hundreds of local businesses — from small startups to large corporations — and we can handle all types of business moving needs.

Question 2

Does Lugg provide same-day & next-day commercial move in Queens?

Accepted Answer

Yes, Lugg provides on-demand, same-day, and next-day commercial moves. You can book movers and a truck in as little as 30 minutes, or schedule up to 30 days in advance for a time that works best for you.

Question 3

Can I book multiple Lugg crews at the same time for larger commercial spaces?

Accepted Answer

Yes, for larger commercial spaces in Queens, you can book multiple crews in the same or overlapping time windows. Include suite numbers or floor details when booking.

Question 4

Can Lugg mount or dismount TVs?

Accepted Answer

Lugg does not provide wall-mounting or dismounting services. Wall-mounted TVs should be fully disconnected before pickup. If you need mounting assistance, book a local professional in Queens and let Lugg handle the transport.

Question 5

Can Lugg rearrange furniture within our commercial space or move items between floors?

Accepted Answer

Yes, Lugg can assist with any in-building or on-site moving needs in Queens. When booking, enter your commercial address as both the pickup and destination. We can help set up a new floor plan, move items to storage, or clear a space for an event.

Question 6

What size truck and crew should I book for my commercial move?

Accepted Answer

The best truck depends on the size and scope of your commercial move. For most commercial moves involving heavy items, we **strongly recommend a 2-Lugger crew** to ensure everything is handled safely and efficiently. For smaller tasks, or when you'd like to assist, the Lugg Lite (1 Lugger + pickup truck) works great.

Here's a quick look at our truck dimensions to help you choose:

* Pickup: 6 ft+ long × 4.5 ft wide. The tailgate can stay open for extra length, and all items are secured with straps. 
* Van: 8 ft+ long × 4 ft wide × 4.5 ft tall. 
* XL: 10 ft+ long × 5.5 ft wide × 6.4 ft tall. 
* Box Truck: 12 ft+ long × 6 ft wide × 7 ft tall.

**Tip**: Our Pickup trucks include a tarp for light rain protection, but if the forecast calls for heavier rain, we recommend booking a covered truck, such as a Van, XL, or Box, for extra coverage.

If your commercial move requires a lift gate for loading or unloading, please book a Box Truck and add a note to your booking.

Question 7

Can Lugg provide a Certificate of Insurance (COI) if my building requires one?

Accepted Answer

Yes, Lugg can provide a Certificate of Insurance for your move or relocation in Queens. Please email [support@lugg.com](mailto:support@lugg.com) with your building's COI requirements, including your name, address, and move date.

Question 8

Can Lugg disassemble and assemble furniture during my commercial move?

Accepted Answer

Yes, your Luggers can help with basic furniture assembly and disassembly during your commercial move. Crews bring standard tools, but if your items need specialty tools or instructions, please have those ready. Time spent assembling or disassembling is included in your total labor.

Question 9

Are there size or weight limits for my commercial move?

Accepted Answer

For safety, the standard [weight limit](https://lugg.com/help/general/does-lugg-have-weight-limits) is 100 lbs per Lugger per item (or 200 lbs for a two-person crew), but there's no limit to how many items you can move — just book the right Lugg truck for your load.

Most commercial moves should be booked with two Luggers to ensure safe lifting, loading, and placement. For heavier items over 200 lbs, we recommend booking multiple Luggs for safe handling or having someone available to help the crew.

Question 10

How does Lugg handle computers, monitors, and other IT equipment?

Accepted Answer

Our Lugg crews in Queens handle electronics and IT equipment with extra care, following your team's labeling or handling instructions. Please ensure all computers, servers, and devices are powered down and disconnected before pickup. Luggers use moving blankets to protect monitors and towers, or you can provide original boxes. Please note that we do not provide IT disconnection, reconnection, or setup services.

Question 11

Can Lugg help with office removals, recycling, or donation of unwanted furniture?

Accepted Answer

Yes! Lugg makes office furniture and other large item removals simple. We can haul away old desks, chairs, or shelving for recycling or deliver them to a donation center like Goodwill or Habitat ReStore in Queens. Just add an extra stop for donation or disposal when booking.

Question 12

What supplies and protective equipment will my Luggers bring for my commercial move?

Accepted Answer

Every Lugg commercial move in Queens includes professional moving equipment — straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection.

Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and are trained to move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient commercial move from start to finish.

Question 13

Can Lugg assist with clearing out or decommissioning an entire commercial space in Queens?

Accepted Answer

Absolutely. Whether you're downsizing, relocating, or closing a location in Queens, Lugg can help clear out your entire commercial space — moving items to storage, donation, or recycling centers on your schedule.

Question 14

Do I need to pack my items before my commercial move?

Accepted Answer

Yes. Lugg does not provide packing services or supplies, so please box or bag any small, loose, or fragile items before your crew arrives. This includes things like kitchenware, electronics accessories, office supplies, dorm essentials, and any items that could shift during transport.

Your Luggers will bring moving supplies and equipment to protect furniture and larger pieces, but having your items packed ahead of time helps keep your move quick, organized, and damage-free.

Question 15

How should I prepare for my commercial move?

Accepted Answer

A little preparation goes a long way. Please pack small items, disconnect electronics, and clear walkways before your crew arrives. Reserve freight elevators or loading docks if needed to keep your commercial move on schedule.

Question 16

Can Lugg throw away packaging, remove trash, or haul away old items?

Accepted Answer

Yes, if you need packaging thrown away on-site — such as taking trash to an on-site dumpster or moving an old item to the curb for city pickup — your Luggers can handle that (billed at the standard labor rate).

If you want to haul away packaging/trash, or donate old/unwanted items, just add an extra stop (or stops) when booking. We can take it to a recycling facility or donate it to a local charity, including centers like [Goodwill](https://lugg.com/goodwill-industries-pick-up) or [Habitat ReStore](https://lugg.com/habitat-for-humanity-pick-up)  near Queens.

**Tip**: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your items, as well as checking their hours and any potential fees.

Question 17

What happens if an item gets damaged during my commercial move?

Accepted Answer

We always recommend inspecting your items upon arrival in your new space. In the rare event that damage occurs to your item(s) or your property in Queens, our Support Team will promptly review the issue, coordinate any necessary repairs or replacements, and work with you to make things right.

To file a damage claim, please contact [Support](mailto:support@lugg.com). We'll guide you through the next steps and may ask you to hold the item while we review and resolve the issue as quickly as possible.

For more details, see our Help Center article: [**What if my items or location get damaged?**](https://lugg.com/help/3680794/6665175)

	Crew	Base Fare	Per-Mile Rate	Per-Minute Labor	Average cost*
Lite	1 Lugger	$31	$2.35	$1.14	$60
Pickup	2 Luggers	$46	$2.68	$1.94	$88
Van	2 Luggers	$82	$3.69	$2.42	$136
XL	2 Luggers	$140	$4.44	$2.76	$204
Box	2 Luggers	$152	$5.00	$3.00	$222

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