What is the process for using Lugg to deliver my retail purchase?

It's simple! Here's the process: 1. Buy your retail items: Complete your purchase at the store or the retail website and select "in-store pickup." 2. Get the receipt: Hold onto your order confirmation or receipt. You'll need to upload a photo of it when you book. 3. Book your Lugg: Schedule a Lugg for pickup in as little as 30 minutes. Enter the store's address in Fort Lauderdale as the pickup location and your home as the destination. 4. We handle the rest: Our crew will go into the store, handle the pickup with the information you provided, load your retail items, and deliver to your room of choice.

Do I need to be at the retail store for pickup?

No, you don't! As long as you upload a clear photo of your receipt or order confirmation from the retail store in Fort Lauderdale, our Luggers can handle the pickup for you. Some retail locations may require additional verification, and we will contact you if that's the case.

What if I buy something in a local retail store and want it delivered the same day?

That's what we specialize in! You can book a Lugg right from the retail store or parking lot in Fort Lauderdale. Our crew can often arrive for pickup in as little as 30 minutes, getting your new retail items home faster than traditional delivery. If you prefer to schedule ahead, you can book your Lugg for the hour of your choice up to 30 days in advance.

Do I need to provide an order number or retail store receipt?

Yes. Upload your digital receipt or provide your retail order confirmation number when booking so our crew can easily locate your retail items at the Fort Lauderdale store.

Can Lugg pick up my retail store order if it hasn't been paid for yet?

No. Please ensure your retail purchase is fully paid for and ready for pickup before booking. Our crew cannot complete payment at the store.

Will Lugg wait if my retail order isn't ready when they arrive?

For stores inside our partner network receiving flat rate delivery, we will wait up to 15 minutes for your order at no additional cost. For wait times over 15 minutes, you may need to re-schedule. For stores outside of our partner network, wait time is billable at your normal labor rate. To avoid charges, confirm with retail in Fort Lauderdale that your order is ready for pickup before booking.

Can Lugg take away my old items when delivering my new purchase?

Yes, Lugg can pick up your new items and then haul away the old one to a recycling facility or donate it to a local charity, including donation centers like [Goodwill](https://lugg.com/goodwill-industries-pick-up) or [Habitat ReStore](https://lugg.com/habitat-for-humanity-pick-up) near Fort Lauderdale. Just add an extra stop when booking your delivery. **Tip**: Donation and disposal centers vary widely in what they accept, so we recommend calling ahead to confirm they can take your items, along with their hours and any potential fees.

What if I find damage to my items upon arrival?

Please inspect your items upon delivery. If you find damage upon receiving your items, or discover defects from the store, note it immediately with your crew and contact the retail store for assistance. If damage to your items occurred during transport, please contact [Support](mailto:support@lugg.com) to file a damage claim. We will ask you to hold your items as we work to resolve the issue as quickly as possible.

What supplies and protective equipment will my Luggers bring for my retail delivery?

Every Lugg retail delivery in Fort Lauderdale includes professional moving equipment, straps, dollies, moving blankets, and stretch wrap to protect your items and your space, plus a basic toolkit for light disassembly or reassembly. Pickup trucks also come equipped with a tarp for weather protection. Your Luggers will wrap fragile or bulky pieces for safe transport, take care to avoid damage to floors, walls, and elevators, and are trained to move heavy furniture, appliances, and other large items safely through tight spaces, stairs, and doorways. This helps ensure a smooth, efficient retail delivery from start to finish.

What happens if my new items doesn't fit through my doorway?

You are responsible for measuring your doorways, hallways, and stairwells to ensure your items will fit before booking. Your items cannot be delivered because it doesn't fit, it can be placed in an alternate location at your destination or be returned to the retail store of purchase. If you prefer the item is returned to the store, you will be charged for the initial delivery attempt and for the additional return trip.

Can Lugg pick up my items from multiple stores in one trip?

Yes! Lugg now supports up to 5 pickups or drop-offs per Lugg, so you can coordinate multi-store pickups in one easy delivery. Just add each store as a stop when booking.

Store delivery in Fort Lauderdale, FL

Book on-demand store delivery in Fort Lauderdale, FL for furniture, appliances, and large items. Get movers and a truck on-demand. Lugg provides fast, and reliable service when you need it.

Two delivery workers in Fort Lauderdale, FL moving a couch from a van into a customer’s home for a store delivery.

Top rated movers
in Fort Lauderdale, FL

4.9/5

7.9K Reviews

4.9/5

42K Ratings

4.6/5

1.2K Reviews

4.8/5

2.5K Reviews

We make same-day store deliveries easy

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Trucks for every size retail delivery

Lugg Lite

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Your items fully backed by our Damage Protection Guarantee

5‑star vetted and rated movers

245k+

Teamwork 🤝

1M+

Expert movers 💪

1.29M+

Friendly 😁

337k+

Efficient ⏱

Victor & Eugene

937k+

Went above and beyond 🚀

EHGJ

Millions of happy customers

Fort Lauderdale, FL

Fantastic! There was an issue on the stores end and they were very patient and kind about it all. I will definitely use them again. - Jessica

Total Price$134

Sunrise, FL

On time; kept me informed by text; item was wrapped with moving blankets; item arrived in same condition as it was in store. - Adriana

Total Price$86

Sunrise, FL

Great service. Will definitely recommend to friends. Takes the headache of getting items from the store to the house and lifting. Same day service awesome! - SHAYNA

Total Price$63

Sunrise, FL

Awesome individual’s!!!! Were efficient and diligent. They actually noticed the store gave them the wrong order went back and rectified the situation. Extremely grateful they were the ones handling my order. - Vanessa

Total Price$100

Miami, FL

I received a call right when they left the store. I was running a bit behind and they were both very accommodating in waiting for me to arrive and receive my order. Will definitely like to use them in the future. - Patricia

Total Price$105

Sunrise, FL

Since he arrived at the store (IKEA), he kept communication with me until he delivered at my house. He was super responsible with the arrival time, and also very kind. - crismarlyn

Total Price$42

Boca Raton, FL

Barry and Greg were awesome delivery people. I would recommend them to anyone. Extremely professional and efficient with their time as well. - Mona

Total Price$120

Fort Lauderdale, FL

These guys put in an enormous amount of effort and time and made sure that the job got done. Great work ethic and well informed on delivery status, arrived on time with great attitude and friendly service. Highly recommend for express delivery. Great job Tim and Trevor. - Doug

Total Price$312

Boca Raton, FL

Very happy with delivery by Arthur&Ainar! The were very time efficient and professional. I would definitely use their service again. Thank you Veronika - Veronika

Total Price$132

Fort Lauderdale, FL

The tracking of the delivery was very helpful. The patio chairs and table were relatively light.....but a bit bulky. Because we live in a Condo with crazy rules for deliveries and non resident entries, we met the delivery at the front door with luggage carts so they wouldn't be burdened with coming inside. They loaded the items onto the carts and we brought them inside and up the elevator. It worked out fine. - Paul

Total Price$76

Hallandale Beach, FL

Timely in showing up and delivery. Friendly and careful. I’ll be happy to use their services in the future - Forrest

Total Price$103

Miami, FL

Very fast, and professional. Good communication as well - they let me know how everything was going and sent a picture when delivery was done. Very happy with this service. Great peace of mind. Easy to use, and no hidden fees or hassles. - jackie

Total Price$126

Fort Lauderdale, FL

Fantastic! There was an issue on the stores end and they were very patient and kind about it all. I will definitely use them again. - Jessica

Total Price$134

Sunrise, FL

On time; kept me informed by text; item was wrapped with moving blankets; item arrived in same condition as it was in store. - Adriana

Total Price$86

Sunrise, FL

Great service. Will definitely recommend to friends. Takes the headache of getting items from the store to the house and lifting. Same day service awesome! - SHAYNA

Total Price$63

Sunrise, FL

Total Price$100

Miami, FL

Total Price$105

Sunrise, FL

Since he arrived at the store (IKEA), he kept communication with me until he delivered at my house. He was super responsible with the arrival time, and also very kind. - crismarlyn

Total Price$42

Boca Raton, FL

Barry and Greg were awesome delivery people. I would recommend them to anyone. Extremely professional and efficient with their time as well. - Mona

Total Price$120

Fort Lauderdale, FL

Total Price$312

Boca Raton, FL

Very happy with delivery by Arthur&Ainar! The were very time efficient and professional. I would definitely use their service again. Thank you Veronika - Veronika

Total Price$132

Fort Lauderdale, FL

Total Price$76

Hallandale Beach, FL

Timely in showing up and delivery. Friendly and careful. I’ll be happy to use their services in the future - Forrest

Total Price$103

Miami, FL

Total Price$126

Miami, FL

Outstanding experience using this company. Mario and Anthony were very professional, helpful and made the whole delivery process very simplistic. They are both great guys and I look forward to using them again. - Nate

Total Price$111

Sunrise, FL

Great experience with them with my delivery. They kept me informed throughout the whole process. Thanks - Briana

Total Price$65

Margate, FL

Service was Fantastic!!! On time delivery was perfect very professional and great team work. Very pleasant. Perfect perfect 👌👍 - Marcia

Total Price$59

Miami, FL

Barry and Radoslav did a really great job. They had excellent communication keeping me updated every step of the way and letting me know their ETA well in advance. They even went above and beyond showing me a picture of the furniture to make sure it still looked okay. In addition they did a great job bringing it up to my apartment. Could have been happier with the delivery and service!!! - Evan

Total Price$43

Sunrise, FL

Amazing service. 👍 Great Communication from the beginning to the end of delivery. Professional and caring making sure items delivered were safe and easy to handle. I appreciate you guys and thank you for making this easy for us. I will definitely recommend this delivery service. Gregory and Angel you guys are the best. Thank you!!!! - Dayna

Total Price$152

Miami, FL

The delivery process was outstanding. Brian kept me up to date with the detail of the delivery. I received texts on expected delivery time and email contact for certificate of insurance needed for the delivery. Upon arrival, Brian took the time to speak with manager and everyone in the building to expedite the delivery. I am extremely great full to Brian for his patience, professionalism and wellness to solve small logistic problems from my building. He gets my outmost respect. I am sure Jesus helped Brian in the process. Overall , extremely satisfied with the full service. Thank you - Felix

Total Price$163

Miami, FL

Communicating with them was easy, they understood where to find the house and were pretty quick with the delivery. - Luis

Total Price$126

Miami, FL

Excellent service from Ricardo and Juan. They complied perfectly with the delivery time and were very friendly in their service - Demostenes

Total Price$49

Miami, FL

Had a great professional experience with Pablo. He came on time. Call me on arrival, was flexible, professional, and friendly. Will work with him again on my next Ikea order delivery. - Johana

Total Price$75

Miami, FL

Great communication and professional hard to find these days. Helped and willing to make sure I was satisfied with product and delivery. Will use them again. - Osvaldo

Total Price$83

Miami, FL

Mulder is the best delivery Very very very communicative Went beyond his job Always kept me informed even when he wasn’t on the job Educated me on company policy - Michelle

Total Price$120

Miami, FL

Michael and Demetris were prompt, courteous, and professional. Several of the items were quite heavy and they demonstrated ease with their delivery. This is my first time using this type of service and I am quite grateful. - Jacqueline

Total Price$38

Miami, FL

Total Price$111

Sunrise, FL

Great experience with them with my delivery. They kept me informed throughout the whole process. Thanks - Briana

Total Price$65

Margate, FL

Service was Fantastic!!! On time delivery was perfect very professional and great team work. Very pleasant. Perfect perfect 👌👍 - Marcia

Total Price$59

Miami, FL

Total Price$43

Sunrise, FL

Total Price$152

Miami, FL

Total Price$163

Miami, FL

Communicating with them was easy, they understood where to find the house and were pretty quick with the delivery. - Luis

Total Price$126

Miami, FL

Excellent service from Ricardo and Juan. They complied perfectly with the delivery time and were very friendly in their service - Demostenes

Total Price$49

Miami, FL

Had a great professional experience with Pablo. He came on time. Call me on arrival, was flexible, professional, and friendly. Will work with him again on my next Ikea order delivery. - Johana

Total Price$75

Miami, FL

Great communication and professional hard to find these days. Helped and willing to make sure I was satisfied with product and delivery. Will use them again. - Osvaldo

Total Price$83

Miami, FL

Mulder is the best delivery Very very very communicative Went beyond his job Always kept me informed even when he wasn’t on the job Educated me on company policy - Michelle

Total Price$120

Miami, FL

Total Price$38

See all reviews

Lugg pricing in Fort Lauderdale

	Crew	Base Fare	Per-Mile Rate	Per-Stop Fee	Average cost*
Lite	1 Lugger	$50	$1.81	$18	$77
Pickup	2 Luggers	$83	$1.92	$22	$114
Van	2 Luggers	$110	$2.20	$26	$147
XL	2 Luggers	$160	$2.47	$28	$200
Box	2 Luggers	$207	$3.21	$32	$255

Lite

1 Lugger

Base fare$50

Per-mile rate$1.81

Per-stop fee$18

Average cost$77

Pickup

2 Luggers

Base fare$83

Per-mile rate$1.92

Per-stop fee$22

Average cost$114

Van

2 Luggers

Base fare$110

Per-mile rate$2.20

Per-stop fee$26

Average cost$147

XL

2 Luggers

Base fare$160

Per-mile rate$2.47

Per-stop fee$28

Average cost$200

Box

2 Luggers

Base fare$207

Per-mile rate$3.21

Per-stop fee$32

Average cost$255

* Estimate for 5 miles of driving and 15 minutes of labor. Pricing rates vary by city. Each booking also includes a small variable booking fee to support Lugg's operational and safety costs. You'll always see an upfront estimated price before you book.

Real customer prices

See what Lugg customers paid for similar retail deliveries.

David

Moved a mattress from Costco in Cedar Park to Leander, TX

Pickup2 Luggers PICKUP illustration

Base fare$82.50

Mileage(8 mi @ $1.92/mi)$15.36

Booking fee$6.26

Total price$104.32

Dina

Moved 2 dressers from Big Lots in Vacaville, CA

Lite1 Lugger LITE illustration

Base fare$49.50

Mileage(1 mi @ $1.00/mi)$1.00

Booking fee$3.53

Total price$54.03

Marcus

Moved a mini fridge from Target in Chicago to Evanston, IL

Pickup2 Luggers PICKUP illustration

Base fare$38.60

Mileage(4.3 mi @ $2.24/mi)$9.65

Stop fee$17.75

Booking fee$4.57

Total price$70.57

Based on actual Lugg jobs. Names changed for privacy. Rates vary slightly by city.

Help from real people

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A real support team with you at every step. With 24/7 Live Chat, help is just a message away, delivering quick answers to keep things moving.

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Trusted movers

Highly rated, vetted moving professionals you can trust. Reliable, respectful teams who show up ready to work, handling your items with care and getting the job done right.

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