5-star customer reviews

LUGG movers always show up within the hour I choose for them to come, usually at the beginning, and always ready to do the task. They are efficient and careful workers

You need to have some objective criteria when someone says they need something heavy moved. It requires guys of a certain size and strength. Only one of these two guys was really strong enough for the two person job of moving a heavy piece up stairs. It created delays and my piece was damaged. Mauricio and Alonso know what they’re doing but not the right team for super heavy. This is the second team with a problem with that.

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

Kelton was timely and personable. He was super skilled at moving around tight angles and efficient with his time. I would recommend him to anyone!!

I had quite some stuff.., things and Wendy was so kind to help and support me in moving. He waited and helped me so much in loading and unloading all the stuff. Thanks a lot Wendy. Happy New year. Really appreciate it!

Professional, efficient, and a total breath of fresh air Antrone and Askari exceeded every expectation. They arrived on time, handled my belongings with care, and made the whole moving process feel effortless. Their professionalism and attention to detail really set them apart—and let’s be real, that’s not something you find every day. I genuinely appreciated how smoothly everything went. If you’re looking for movers who actually care about doing a great job, these are your guys.

Hector & Terrelle were friendly and worked together well. I appreciated the help in disassembling, moving, and reassembling my bed!

The best movers! So quick, efficient, nice and amazing! I will definitely recommend Lugg for moving! Truly the best experience!!!!

Made our process of moving the furniture from RH in Brooklyn to UWS so easy. Will definitely use in the future for our deliveries. Very reliable too.

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

Did a phenomenal job moving my stuff! Made it a breeze which was much appreciated since I was so SO tired! If I moved again or wanted to get some other pieces moved to me, I would love to work with them again! ☺️

Aston and Edward were excellent at handling my new furniture. The furniture was wrapped and well protected. I definitely would recommend Lugg for moving. The app was easy to use. The store where I purchased the furniture recommended another delivery service but they had so many bad reviews and they had a app that was difficult to use. Lugg is the best!

Robert was super friendly and made moving some last minute things so easy! Would highly recommend to anyone

Great job moving fragile antique items down a 4th floor walk up, never complained and were super friendly!

Timothy was fantastic! Thanks so much for your quick, efficient and professional help in moving my sofa.

These men were very professional and friendly. They were respectful of my property and wrapped it with care! They delivered from point A to point B without any issues, which as a control freak, I was glad they made feel well at ease as if they were family members doing me a favor! My partner who received the delivery was very impressed by this service! We will definitely use Lugg.com for our next big moving project! Thanks for giving me peace of mind and saving my back with your quick solution!

Really enjoyed my move with Timothy! Such a nice guy and a great help, especially given that it was just him and me moving a while patio! Got it done quick and easy! Will use again!

Marco & Juan were amazing movers I would highly recommend. They were friendly, fast, efficient and made everything super easy. Plan on using them again in the future!!

movers were amazing, the service/operation team was not. support team was constantly sending my messages to somewhere and the moving itself got even more stressful than I wished.

Young, courteous, strong and careful movers! Thank you!

First time using Lugg and Edgar and Emmanuel were so helpful, careful with the items being moved and punctual. I’m moving apartments and needed a pick up truck to move the last items, the guys were great.

Lugg was a great solution for me with a property closing date that was up in the air. The flexibility allowed me to reschedule and delay the movers arrival without penalty. They showed up on time, we're professional, and did a great job.

Denmark & Alonso took extra care not to damage anything while moving a very heavy item. They lso communicated very well throughout the process.

Used this app twice now. All 4 movers I've had were absolutely fantastic! Such a great app. So glad I found it.

Great with live updates on their location and status and careful and efficient with moving our sofa without damaging or staining it!

Delroy was amazing. He went above and beyond to find somewhere to leave his car to pick up my item. He was responsive and very helpful. He was efficient and a professional at moving and delivering my item.

Went above and beyond! Are amazing folks! Thank you for bringing moving blankets and carrying my heavy stuff around ! Wonderful ! APlus

Great moving experience. They worked quickly and not only knew how to move efficiently, but knew to head to the loading dock in the building rather than the front door

Dmetry and Jonathan were wonderful! Friendly, called ahead, arrived within the window at the time they said they would. Very careful moving my dresser down a flight and up a flight at the drop off location and even helped me reposition a piece of heavy furniture in my new bedroom. They were great and would recommend Lugg!

Jerry and Serge were fantastic! They came super prepared with all the moving equipment one might need. They were very strong and able to move heavy items up and down several flights of stairs. Really appreciate their hard work.

They did an awesome job! Friendly, thorough, strong, and hardworking. They were also timely and efficient!! Much better than moving companies I have used. Thanks guys!

We hired two separate sets of Lugg movers on the same day: One to remove a bulky, heavy, no-longer-working fridge from our upstairs apartment, and the other to pick up and deliver its replacement. Both jobs were challenging: The workers had to maneuver the appliances along narrow hallways and down / up a long, narrow internal stairway. They needed to remove the doors from both refrigerators to make them fit. Both teams carried out these challenges with patiences, persistence and professionalism! They went far beyond the call of duty and were cheerful and helpful the entire time. We were very grateful and would definitely use this service again.

Really appreciated the care they put into moving the items safely and helping set everything up in my office.