5-star customer reviews

Appreciate the delivery. The delivery was late by a few hours, NOT his fault at all. The only recommendation I would give, in addition, is to ensure there is some type of protection under the fabric of the couch when it’s laid down in the bed of the truck. He was very kind and professional

Taylor and William provided exceptional service to me. This was my first time using lugg and I was not sure what to expect but they made communication so easy. They were courteous, efficient, and went above and beyond to ensure a smooth delivery. I highly recommend their professionalism and attention to detail.

These gentlemen were wonderful. They kept me update to date and went the extra mile to make sure my round table fit into the van for a successful delivery. They were courteous and friendly. Based on my experience with Leonard and Darrell I will most definitely be using Lugg again and will happily refer to family and friends.

Adrian and Ancil handled my delivery very professionally. Their care and handling of my delivery items exceeded my expectations.

We were very impressed with how quick the delivery took place after using the app. Excellent service and great people to deal with!

They were extremely professional and careful with my furniture piece! And timeliness was perfect. The delivery service was right on schedule as promised.

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

They did a great job! Secured my delivery well for transport and came prepared with furniture dolly, moving blankets etc. They were courteous and quick.

Delivery was fast, easy to arrange, great communication with updates, and very professional. The furniture was wrapped and protected during transport. Highly recommend this service.

Omar and Kevin came right on time and were so nice and helpful. They did a great job getting a particularly large and heavy box into our house. Thank you again. We will definitely use this service again when needed.

These gentlemen did an amazing job. They kept in touch with me about the delivery details, and they kept to their timeline. Jacob and Ancil were professional and I will request their assistance in the future. I have also told of my experience with Lugg on our Next Door community website. Thank you!

They did an excellent job with my delivery and they took extra care to ensure my item didn't get damaged.

Couldn't believe how lucky I was to have been sent these two. Thank you both from the bottom of my heart. You made my day end worry free & found a way for my sofa delivery. The blessing being able to sit & comfortably rest from the chaotic move in (even among the mass of mover boxes & sorts)... you guys were the best!

Good delivery, but the delivery partner accidentally slipped and dropped the product and the product got damaged in a couple of places. I’m really sorry for the delivery person. Content.

Speedy delivery and install. Very efficient and worth every penny. We would rate you 10 stars if we could. Thank you, we will definitely recommend this service to friends.

Adrian an Ancil were awesome! I received a text that allowed me to track their progress on my delivery. I also received a text communication from them that allowed me to send them a picture of the receipt that was needed for the pickup. The console I ordered was carefully wrapped and protected for the trip from the store to my house and it was received undamaged. They quickly got my furniture piece, unloaded, unwrapped and placed in the right spot. This was my first time using Lugg and I would definitely use them again! Thank you Adrian and Ancil for a job well-done!

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Adrian and Will contacted me when they were arriving at HomeGoods for my pickup and made sure they had all the information to confirm my delivery went seamlessly.

Really nice guys, I was impressed on how they secured my delivery as well as cover the top of our table with cloth to prevent any addition damage during transport.

Angel and Laurent were great in delivering my item. They were very careful and it was a smooth delivery.

Was quite delivery. Kept me informed in each step of ETA. Came 2guy with open truck. Unexpected rain came and protected my furniture with tarp. Satisfied with service they provided.

You guys were awesome. Delivery went smoothly and no long wait time. I will definitely be using this service again and recommending it to friends I know.

Thanks guys you was amazing with pickup and delivery service today it was fast and on time, I appreciate all the notifications messages during the process, I highly recommend.

Friendly, professional and on time. Good communication with me on day of pickup and delivery. Left my house ready to get back to work. A 10 out of 10.

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

Rytonio & David were friendly and moved the items into our home very carefully and quickly! They were right on time per our delivery and we genuinely appreciated their work!

Christopher and Nathan provided outstanding delivery service! They went above and beyond by picking up a large piece of furniture from Costco, delivering it to our home, setting it up, and making sure it was perfectly placed. Both were professional, friendly, and efficient. I highly recommend their service and will definitely use them again. Great job, guys!

Very Professional. The online process was easy, and I was updated throughout all stages of pickup and delivery. Highly recommend.

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

They did a wonderful job. It was so fast from my purchase to delivery. I will definitely use your company again. Very polite and professional. Well done 👍