5-star customer reviews

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

they went above and beyond helping move this couch into my apt, trying every angle and method, taking a door off its hinges and even unsealing another door with a knife and drill. elite.

There was only one functioning elevator in our building which delayed our move. John & Ahmed were patient and waited for our turn to use the elevator despite the crumby situation in our building. They made sure everything fit and were careful with our furniture. They also pre-flagged a damaged part of the couch at pickup from the furniture store to ensure that we still wanted to accept delivery. I’d hire them again and highly recommend them. Thanks!

They were quick and on time, and unassembled the couch for me! Great job they made the move very easy

Wrapped my couch very well. They were very conscious of the couch, and anything that they might hit in the process. Super friendly. Would hire again!!

Robert and Elijah are expert movers - they had to figure out how to get a big couch down some gnarly stairs and openings. They were so fantastic and I am just so lucky to have had their help. HIGHLY RECOMMEND

I had a couch delivered and getting it to the basement was a challenge. They had great attitudes and problem solved rather than giving up.

So glad to have this couch moved in these guys were great and worked hard getting it upstairs Michael is great the other guy (Gustavo? Anibal?) is a perfectly nice guy who should consider a different type of job

Paul and Vincent went above and beyond with a very heavy couch and some challenging stairs! I really appreciated it.

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

William and Vincent were truly amazing, they approached a very hard job (fourth floor walk up 😅) with incredible optimism, humor, and efficiency. I truly could not be happier with their work and my couch was delivered in perfect condition, promptly, and with care. Thank you so so much guys !

Joffre was so amazing. He fit a very large couch through a very small doorway. He was so professional and kind. He was extremely helpful. I am so grateful to Joffre for delivering my couch safely. He was amazing.

Omar and Kevin came right on time and were so nice and helpful. They did a great job getting a particularly large and heavy box into our house. Thank you again. We will definitely use this service again when needed.

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

This was one of the hardest jobs I’ve ever encountered. These people were the best ever. So so so kind and they problem solved the entire time. They figured out how to take off the legs of the couch. When it didn’t go up the elevator they fit it up 6 flights of stairs. And the. They slipped it thru a tiny door. These guys are hero’s. Truly exceptional people. They were prompt kind and professional the whole time.

Seamless experience! They did a great job protecting and transporting my couch, and were super friendly!

William and Tauren were the absolute best movers—they were so professional, friendly, and efficient. They went above and beyond with their service, and the move went without a hitch. They even helped me get rid of my current couch/put it on the curb. And we had such great conversations in the short time they were here! I would 1000% hire them to move again!

Professional, on time and easy to work with! Took care of our new couch and delivered it very quickly

Carlos & Alonso took their work extremely seriously. From the moment we meet at the ground floor to the time they got an extremely bulky couch to our FIFTH floor walk up they were friendly and smiling. In addition, they helped calm our anxieties about the entire process and were open and honest about what needed to be done to complete this very complicated task. Cannot recommend this service highly enough and thank you so much, once again to Carlos and Alonso. Literally could not have done this without you.

They were great and the app is great but we were unable to fit the couch in the apartment and could not complete the job

This was the quickest I’ve ever seen a couch get moved into an apartment - and a fourth floor walk up too! They were very communicative and very friendly. Highly recommend!

Henry & David were pros - efficiently & effectively helped me move my couch from a top-floor walk up. Thank you!!!

Yorman and Brett did an amazing job getting an extremely heavy couch up 2 flights and into a narrow apartment. They were prompt, careful with my item, and went the extra mile. I would highly recommend them both.

World class movers and delivered my couch up two flights of stairs with no issues. Wagner and Bernard were awesome!

Delivery was fast, easy to arrange, great communication with updates, and very professional. The furniture was wrapped and protected during transport. Highly recommend this service.

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

The couch didn’t fit the elevator. They made it work ten floors up a very narrow set of stairs. I would highly recommend them.

Absolutely gems. They helped us with an unexpected difficult move and disassembled/reassembled a couch. We tipped them generously in cash and they deserve every penny!

Absolutely smooth sailing. Walked into the store not knowing we would be leaving with a couch and the lugg movers came so fast and we're so quick to deliver our new couch. Highly recommend :)

Sadiki and Vincent were hyper efficient and so careful with the couch. It arrived expertly wrapped. And I was amazed at how quick they were. They are also super nice.

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!