5-star customer reviews

I was leery about using an app without being able to talk to somebody at first. The app is actually very communicative. it let me easily cancel my time and reschedule it twice, which I did because of weather. it showed me the MapQuest of my delivery and how many minutes away they were Isiah and Javair are very accommodating, polite, friendly and listened to my concerns. I will use this app again if needed and refer to anyone else who may need it.

I love Lugg! I brought fueniture from Habitat ReStore which does not have delivery but I downloaded the app in the store received a fair estimate. The app updates you every step of the journey and they delivered on time professionally. Highly recommend.

When they got here they were polite, introduced themselves . Friendly to my husband who was outside. Very careful W/ carrying in the heavy pc of furniture. Asking where I wanted it , placed it there & asked if was ok or they would move it to where I needed it . Very accommodating! My husband & I We’re very impressed w/ the service , promptness, & the friendly delivery guys! Will keep the # if I need this again great experience! They both deserve GOLD Stars ⭐️

Omar and Kevin came right on time and were so nice and helpful. They did a great job getting a particularly large and heavy box into our house. Thank you again. We will definitely use this service again when needed.

They were punctual, professional and took great care to move the dresser without damaging it or my freshly painted walls. They were communicative and friendly. I felt safe with them in my home which is important for a single woman. These guys surpassed my expectations as well as experiences with other app based movers. I really can’t say enough good things about them.

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

Andrew and Christopher were very good delivery guys. Very polite, very helpful and professional. Seems like they’d be fun to hang around with from my short time spent with them. Felt bad they had a long day ahead of them (driving to deliveries) but the weather was good on the day they came. Should I ever need help moving again, I’d definitely ask for Andy and Chris again! 👍🏻

Both of these guys were excellent. They communicated through the entire pick up of my furniture to the delivery arrival time they brought the new furniture in carefully, set it up very polite and professional would highly recommend.

Excellent service. Both Daniel and Jason did a great job with pickup and delivery. I would use LUGG again - especially if they are handling everything.

Great movers explained every thing got right to work had move done just as I wanted it to be . Would for sure recommend in the future

They were on time and friendly. Delivery was quick especially because I live only 5 minutes from the store where item was purchased.

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Daniel and Datwan were great. Understanding when there was a delay at pick up and went above and beyond during the delivery at my home. Overall a very smooth delivery. Thanks!

Prompt delivery, handled dining table set with care and offered to tighten loose table legs. Very courteous.

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

I am amazed by how easy and convenient this service was! I was kept aware every step of the way from dispatch to delivery. Both men were extremely polite, efficient, and helpful. I will definitely be using them again as well as telling my family and friends. Thanks a bunch!!!!

Great customer service, very helpful, and went above and beyond. Highly recommend them to anyone needing a delivery.

What a great experience!!! I am so pleased with the simplicity of this process from scheduling to pickup to delivery!! Thanks Jared & Pedro!!

Sent me updates on the delivery time. Arrived in an enclosed van. Were very careful bringing the pieces upstairs.

Daniel & Jason were very professional they took extra care not to damage the furniture and door frames leading into our home. They kept us updated on their route and delivery time. I would definitely recommend them!

Had a really great experience for my first time using LUGG! Vincent & Jason were great, even helping me move some other furniture to make space for the new delivery!

Friendly and careful delivery. Thanks so much for completing the living room makeover. Highly recommended!

They were both gentlemen, and professional, patient and hard-working movers. Highly recommend them for suitable jobs.

Bill and Marquis were excellent movers! They were kind, friendly, and professional. They were patient during the pick up when the vendor was having a hard time releasing the product and were kind enough for me to arrive to help resolve the situation. They packaged and secured the item amazingly and the drive and delivery was incredibly smooth. I would HIGHLY recommend them for my next big purchase. Lugg has made item delivery a stress-free environment! 👍🏻

Outstanding service!!! Incredible response time and delivery was so fast! I’m going to tell all my friends!

Great service! I highly recommend these guys! They made my day really easy, communicated with me about delivery details & everything was seamless. Thank u!!!

Delivery was fast, easy to arrange, great communication with updates, and very professional. The furniture was wrapped and protected during transport. Highly recommend this service.

Both Jonathan and Pedro were phenomenal. Very courteous, very accommodating, very helpful and all around an excellent delivery experience.

They were extremely kind and patient and careful with the delivery. I will definitely use you guys again! Thank you!!

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Very quick to pickup the item, great communication throughout the delivery, and very professional service!