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5-star customer reviews

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Reviews

Through Lugg App

Great experience. Abraham and Lazaro definitely went above and beyond when Salvation Army wouldn’t accept all my items they found a donation facility that did. Very thankful for the great service

JJulie in Arlington Heights, IL
Through Lugg App

My back stairwell is unfortunately narrow, and my movers were very hard working and efficient moving my furniture up and into my unit!

KKathleen in Chicago, IL
Through Lugg App

I want to make sure to remember the following text: I want to express my sincere appreciation for the movers who came today. They were fast, efficient, and very polite and respectful. They asked me where I wanted the chair to go and placed it exactly as I wanted. They were in and out of my house within minutes, and I genuinely appreciate their efficiency.

SMSheryl Marie in Oak Forest, IL
Through Lugg App

Amazing movers, no bullshit, stack things smartly and efficiently, we were super impressed and pleased. Thanks again, Leonel and Jose!!

YYuexin in Chicago, IL
Through Lugg App

Movers were Very polite, professional, and helpful. Quick pick up and delivery and very smooth process.

aanne in Chicago, IL
Through Lugg App

These guys showed up well within the time frame (on the early side), got everything out, loaded up, and delivered efficiently. They are both nice guys and were the best movers I've had in a long time.

RRonald in Chicago, IL
Through Lugg App

Amazing team, never gave up even when it seemed impossible and kept a great attitude. Highly recommend these movers!

LLeah in Chicago, IL
Through Lugg App

Truly the best movers. I’d give 10 stars if I could. Thank you!!! Hire them. They helped me fit in recliner couch. They asked if they could use their tools to remove door. They did! They then put it back appropriately. There has to be way to tip them on this app. I did get Jose’s phone number to tip him via Zelle as well if I can’t tip on app. These guys are professional, hire them!!!

MMarika in Libertyville, IL
Through Google Maps

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

CColeen in Los Angeles
Through Google Maps

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

MMike in Los Angeles
Through Lugg App

Jesus and Niko arrived on time and did a great job moving 8 large boxes from my apartment to The Salvation Army in Darien.

LLaurie in Downers Grove, IL
Through Lugg App

Great team! From start to finish, Jermaine and Mario were professional, efficient, and handled my refrigerator with care. They arrived on time, equipped with all the necessary tools, and worked diligently to ensure everything was transported safely. Their attention to detail and expertise gave me peace of mind throughout the entire process. I highly recommend their services to anyone in need of reliable appliance movers. Thank you for making my move a smooth and stress-free experience!

FFatima in Chicago, IL
Through Lugg App

Expert movers, handled my new dining table with care and were very friendly. This was my second delivery with Lansana—he is great! Highly recommend.

KKristina in Chicago, IL
Through Lugg App

Great movers! Had amazing communication and their number one priority was the safety of the furniture! I would recommend both of them to anyone!

CCaroline in Chicago, IL
Through Google Maps

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

MMark in San Francisco
Through Google Maps

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

RRebecca in Austin
Through Lugg App

Leonel and Jose are expert movers who are very friendly and work really efficiently. We were done with the move faster than we had expected! They were also very careful with our furniture which we appreciated a lot! Thank you to you both!!

JJeehyun in Chicago, IL
Through Lugg App

My experience was amazing, the movers were prompt, super professional, efficient and very helpful. I would definitely hire them and use Lugg again!

MMaricarmen in Chicago, IL
Through Google Maps

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

KKristin in Los Angeles
Through Trustpilot

Omar and Kevin came right on time and were so nice and helpful. They did a great job getting a particularly large and heavy box into our house. Thank you again. We will definitely use this service again when needed.

cCustomer on lugg.com
Through Google Maps

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

MMelisa in Washington, D.C
Through Lugg App

The movers did an outstanding job, going above and beyond to ensure the move went smoothly. Unfortunately, the company's support was lacking; when I encountered issues with returning an item at the pickup location, they were not helpful at all.

BBriselda in Oak Park, IL
Through Lugg App

Great patient and communicative movers. Worked efficiently and even wrapped the pieces of the furniture

AAurec in Gurnee, IL
Through Lugg App

Great experience, a text was sent the day before and the day of and I was able track them. The movers were friendly and respectful. They put my dresser exactly where I wanted, all was done in ten minutes. Till next time and thank you.

LLillian in Chicago, IL
Through Lugg App

Fantastic movers! Extremely careful with my items, insightful with the best ways to load/unload efficiently, and very nice to work with. Would highly recommend them to anyone.

SStefan in Chicago, IL
Through Google Maps

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

KKim in San Diego
Through Lugg App

They did great job wrapping the furniture and carefully moving through the corridors and in the apartment. Very quick and polite movers.

AAura in Naperville, IL
Through Lugg App

Really great movers! So thoughtful and aware and they worked great together. Would hire them again for sure!

KKristine in Oswego, IL
Through Lugg App

The movers did an outstanding job, going above and beyond to ensure the move went smoothly. Unfortunately, the company's support was lacking; when I encountered issues with returning an item at the pickup location, they were not helpful at all.

BBriselda in River Forest, IL
Through Lugg App

On time. Good communication with me. Patient and strong! Aaron and Jose are very professional movers. They kept their agreement and delivered on the coldest day of the year! I highly recommend.

AAdrainne in Gary, IN
Through Lugg App

Excellent customer service same day delivery reassembly and disassembly of furniture great movers 10/10.

KKorsica in Chicago, IL
Through Lugg App

They were great!! Excellent movers- they moved a sofa I purchased from FB marketplace and were careful and timely. Thank you!

TTeresa in Chicago, IL

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