5-star customer reviews

They were great! Folded up the bed stand & put it back together for me to put the mattress on it. They arrived right on time too. Very nice & helpful! 😀

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

The best movers I’ve ever experienced, they went far above and beyond! So friendly, cared about protecting my mattress, TV🤟 Would definitely use them again 😀

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

It was a tough job to get the mattress to the second floor in a very tight stairwell but they managed to make it happen…and smiled when they finished!

They were very nice and understanding of the issues we were having with getting the mattress delivered. Got here in a timely manner and in a professional manner. Thank you

They were amazing. There was some confusion with the app notifying us the delivery was canceled. But they made it and did a fabulous job. Can’t say enough about how much we appreciate them.

I will definently use Lugg again! Easy to schedule, on time, excellent service! Very friendly & went out of their way to make sure the delivery fit through our door! Thank you!

Incredibly kind and great problem solvers! Really appreciative of these two friendly gentlemen who moved a gigantic mattress through a very narrow hallway. AMAZING service!

Set up and communication. Only issue is they are not allowed to remove or take back packaging used to transport bed frames and mattresses.

They were quick and efficient delivering two queen mattresses to my home. Great attitudes. Good work.

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

They were very accommodating! I really appreciated their effort to make the delivery look easy when it was not . Big kudos to the two of you and 1000 thanks

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Matt and Colton showed up on time and configured my mattresses into their truck. They were very organized and courteous with my furniture. Thank you both for everything

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

Ordered a couch that had no delivery option. They picked it up from the store and dropped it off in perfect condition and super fast. Super friendly and would definitely use again!

Very professional and friendly. Fast and on time. We could not have asked for better service. Very reasonable cost, 1/3 the cost of another delivery company. Thank you.

Ruben and Harold did such a great job first for my mom and then my mom's friend! If you ever use Lugg for their services and you get these two guys, I think you'll have a great experience too! On a side note having nothing to do with Ruben and Harold, using Lugg for a second delivery that same day, Lugg added 50% more in fees. They charge an additional $2.02 per minute ($121.20 p/hr) on top of the flat rate quoted on the app. They only give an email as a means to contact customer support which adds to the negative customer experience.

Quick response time for my pick up and delivery! Rommel was extremely careful with my chair and very nice. I will definitely call Lugg again.

These guys were prompt, professional and worked quickly. We will be using them in the future for our other delivery needs. Highly suggest using them.

With everything! Polite, curtious, just was a perfect experience! From arrival , to deliver to help with placing mattress! Thank you soo much for awesome service! God Bless you both and to a great company !! People like myself really appreciate! Thank you again! :)

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

These guys were awesome. They did all the work and delivered the mattress in no time. 5 stars, great service and super frienly people

Nicholas carried the mattress I ordered and helped put it into my boat. They made the whole thing very easy for me. Thank you!

Raymond was fantastic communicating with us and delivered faster than we expected. He was super accommodating and even offered to help us get the mattress to the room we needed it in. 10/10 would recommend and use again.

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

They were on time, quick and efficient. Loaded a 200lb purple mattress down one set of stairs, in the van, 22 minute drive to new apartment, up another set of stairs in 1 hour! Would definitely use them again!

Delivery team was on time, even though we have an elevator there’s still 12 steps to get to our condo, so they worked very hard.

Two very nice very polite young men. Moved our old mattress set to patio for us. Really appreciated that. Please thank them again for us.

They lifted a very heavy mattress and took positively every precaution, they will not break your house! Expert team! Very professional.

They were very professional. The delivery of our couch was done in a timely manner and they were in and out with no issues. 5/5⭐️