5-star customer reviews

5 star experience!! Wouldn't hesitate to use these guys again. Prompt, friendly and took care of our stuff.

My apartment is far from the elevator and he had to make two trips. Not one remark about having to carry my stuff so far. Great job. Thank you Christopher

This young man was very professional from the home goods store to my apartment he did a great job I would like to thank him for a well done job!

Would have appreciated moving blankets, and a better ETA from Lugg, but as far as the actual movers went, they were great. Despite not having the blankets, they had a tarp and were very careful with my stuff, also super fast.

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

They were great, and patiently waited for me to get them in the apartment. They were very nice to what they were carrying!

Great sense of humor and very outgoing movers that made the job fly. Would highly recommend to friends!

Young, courteous, strong and careful movers! Thank you!

Moved my apartment and did such a fantastic jib. Also put together my desk and table. Definitely recommend!!

He was very communicative and responsive. Wonderfully nice and navigated a very challenging apartment delivery never once losing his smile. One of the best delivery experiences I've ever had and prior to This I didn't know your site. Now I'll have much more confidence using you in the future! Thanks!

Marco & Juan were amazing movers I would highly recommend. They were friendly, fast, efficient and made everything super easy. Plan on using them again in the future!!

I had a fantastic experience with this moving crew! They were professional, efficient, communicative, and handled my couch with care, ensuring it arrived at my apartment in perfect condition. Their friendly attitude and attention to detail made the whole process stress-free. I highly recommend them!

It was difficult to move since it was a much smaller place and there was no floor plan with measurements. The movers were great about making adjustments.

When I got to home goods, they had given my couch to the wrong person. The person brought my couch back and the Lugg movers were very patient, understanding and polite. They also helped my husband tighten the legs on the couch which the store manager tried to do but were unsuccessful. I really appreciate them. They did their job well. Thank you thank you! I’ll hire them again and tell my friends about them.

These 2 guys were AMAZING!! They tried & tried to get all furniture in but could not! They deserve a raise & a promotion!!

Chevron was awesome and got everything unloaded into our apartment so efficiently! He was a cool and friendly guy and made the process so easy. 10/10, would Lugg again!

Professional, efficient, and a total breath of fresh air Antrone and Askari exceeded every expectation. They arrived on time, handled my belongings with care, and made the whole moving process feel effortless. Their professionalism and attention to detail really set them apart—and let’s be real, that’s not something you find every day. I genuinely appreciated how smoothly everything went. If you’re looking for movers who actually care about doing a great job, these are your guys.

So thankful for this crew! They handled our issue in minutes and they were very careful with our items. Great experience all around.

Both of the luggers were very friendly, did a great job. Did not damage anything and they moved very quickly I would hire again.

Alton and Derrick were the best. They handled my dogs with great car. They had to bring my sofa up three full sets of stairs. They did it slowly and with great care not to damage my walls or the sofa. I highly recommend them. I already tipped them.

We hired two separate sets of Lugg movers on the same day: One to remove a bulky, heavy, no-longer-working fridge from our upstairs apartment, and the other to pick up and deliver its replacement. Both jobs were challenging: The workers had to maneuver the appliances along narrow hallways and down / up a long, narrow internal stairway. They needed to remove the doors from both refrigerators to make them fit. Both teams carried out these challenges with patiences, persistence and professionalism! They went far beyond the call of duty and were cheerful and helpful the entire time. We were very grateful and would definitely use this service again.

Used this app twice now. All 4 movers I've had were absolutely fantastic! Such a great app. So glad I found it.

Had a great experience with Asaru and Rudy. Great communication, expert movers who brought great energy to my move. Really appreciated that they helped troubleshoot when my unit was too small and took great care of my fragile items. Thanks guys 🙏

First time using this service & was so impressed that I could get a patio set delivered to my home the same day I bought it. Movers were professional & carefully handled my items. Will definitely use this service again and will recommend to my friends & neighbors!

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

The movers did a good job helping us move our furniture from HomeGoods to our new home. They handled the items with care, and completed the task efficiently. Overall, they provided solid service, and we’re satisfied with the job they did.

Very helpful and patient with my apartment's confusing layout. Efficient and completed the move quickly while putting things in a good position. Thank you very much!

While Victor and Asaru were moving one of our couches, they noticed spider egg sacs on the bottom and graciously cleaned them before moving the couch into our apartment. They were excellent! Highly recommend.

LUGG movers always show up within the hour I choose for them to come, usually at the beginning, and always ready to do the task. They are efficient and careful workers

Lugg was a great solution for me with a property closing date that was up in the air. The flexibility allowed me to reschedule and delay the movers arrival without penalty. They showed up on time, we're professional, and did a great job.

These guys are the best of the best. I was lucky enough to have them move 2 things for me and both times they were on time, so friendly, and just fully five star movers. They’re the best!!!!

This duo did a great job!!! They were timely and efficient. Their communication was great. Rory and Kimary were professional and careful during the pickup and delivery. I’m very pleased with the service they provided! Thank you so much!

Communications was excellent. Drivers were friendly and on time. They also helped me readjust for the new piece of furniture. I will definitely use this service again.