5-star customer reviews

Freddy and Jose were excellent! They were able to pick up my order from Katy and seamlessly deliver to my home in Spring. They were extra careful and paid a lot of attention to detail when unloading and delivering my items. They were great and I would recommend to anyone moving or needing a delivery service.

Great Experience! Both gentlemen were very professional, kind and careful upon delivery. Excellent customer service and prompt too, I highly recommend! (Note: I am checking 'no tip' as we tipped in person :)

Omar and Kevin came right on time and were so nice and helpful. They did a great job getting a particularly large and heavy box into our house. Thank you again. We will definitely use this service again when needed.

Very professional! Both luggers let me know exactly what was going on and what they needed. Easy delivery and great personalities!

They were awesome! Both men were very polite and friendly. Most importantly, they were vigilant and observant. They noticed something wrong with my furniture at the store and promptly notified me before picking up the furniture. They ensured that the problem was resolved before delivery. Very impressive!!!

Had a super speedy delivery. Derek and Gabriel are very kind and respectful and even offered to relocate my boxes from the front door to the garage. They did fantastic and I would highly recommend them.

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

Fast and efficient delivery they are both polite and very careful with my stuff! Highly recommend their service!

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

Last delivery of the night and they still had an amazing attitude and were ready to move our couch upstairs! First time using this delivery service and I would recommend them any time.

Very fast and friendly delivery. Wife tipped them a little more for their good efforts. Very happy with todays Lugg service. 1st time but will use them again in the future.

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

Excellent service from both the gentlemen. Despite hiring them for just delivery they helped me assemble my bed as well.

I was able to see every step of their progress before delivery so I could be on time as well. They were professional and careful with the furniture. Exceptional service.

They were extremely professional, handled the delivery very well and kept me informed during the whole experience.

Communicated well throughout the pick up & delivery. They made our first time using the service very easy!

The gentleman were very polite and professional. I can appreciate they were willing to come out if the city for my delivery.

They communicated well about delivery. They were understanding about my dog. They brought everything in and set it up. They were respectful and polite. Thanks for a good first experience with lugg.

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

The two gentlemen handled my heavy mirror with great care. The delivery was excellent! I will definitely recommend.

I appreciated the good communication about the delivery time. They were very helpful in accommodating my requests.

They managed a complicated delivery that involved removing a light fixture and navigating very small turns to deliver my new sofa. They went above and beyond and were super focused and efficient. Highly recommend these two!!

Speed, verification that mirror was not broken upon delivery and removal of large packing materials for morror.

Richard and Ibrahim arrived on time and they are very professional. Handled the delivery with care like the professional that they are. Their team work is top notch. I highly recommend.

They kept me informed about my delivery the time they was arriving they arrived. They deliver my patio furniture set it up. It was in good condition and I tip them and they left excellent service.

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

The delivery service was awesome, the two gentlemen were outstanding representatives of your company, our only problem is we were double charged for some reason, which I understand was no fault of the delivery team , we were charged $110.00 and $330.20 and should have only been charged $110.00 please refund the $333.20 to my credit card thank you

Freddy and Jose did a great job in delivery the piece of furniture I purchased. Very professional, on time, and great sense of humor, friendly guys. Highly recommend them!

Both gentlemen (Richard & Duglas) were professional, personable and courteous. They were responsive and timely with the delivery. If I have people of this caliber delivering my items with care, I will Be using this app for all of my needs. Thank you to the dynamic duo. This was my first time using the app and it definitely won’t be the last.

Communication, protecting the merchandise from rain, assisting in moving objects from way before delivery merchandise to my desired location. Friendly- thank you

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.