5-star customer reviews

Angel and Gregory communicated often to keep me updated on their progress with the pick up and drop off. They also went above and beyond by trying to find a replacement for one of the paintings when they noticed that the frame behind the canvas was damaged. They were friendly and professional.

Very fast, and professional. Good communication as well - they let me know how everything was going and sent a picture when delivery was done. Very happy with this service. Great peace of mind. Easy to use, and no hidden fees or hassles.

The drop off took longer than i anticipated and had a $188 additional charge the app did not make me aware of. The movers were great the app let me down. I would have taken different measures if I’d known about the recycle charge.

Thank you for your help moving our King bed and our boxes and dog kennel!! You made our day much easier!!

I was very happy to have the Fredy and Eddy team back to help me with part two of my move. They were very efficient and well equipped. They had a special, open dolly cart that made moving the mattress a breeze and a flat dollie to move the larger pieces. They really know how to handle different styles of furniture and different moving situations. I highly recommend this team

These two were awesome! They stacked my washer and dryer. They helped me with my treadmill. They moved boxes in the garage! Amazing

They did an absolutely amazing job! They were professional, efficient, and handled everything with great care. They arrived on time, worked quickly yet meticulously, and ensured my belongings were transported safely.

mario and greg were both awesome! despite an issue out of their control at the pickup spot, their turnaround time was excellent and they were super friendly & flexible with the staff at my building, my dog and i. would definitely recommend them as a team or individually in the future, and lugg as a whole! thank you :)

Highly skilled at delicate removal work or general moving both, I was really impresssed with Jacob and Darvi. Very pollite and courteous, they made a difficult job easy. We are so grateful!

Was only expecting one mover but two showed up and brought the mattress all the way to my room on the back of the house. On time (in fact, earlier), super fast and well prepared.

Ruslan and Brian were amazing! They communicated and arrived on time to deliver our mattress. This is an incredible service that allows for products to be delivered same or next day efficiently and effectively. Thanks again!

Julio was awesome! We had a difficult move and needed a mattress brought to our new apt building. Access to the building was difficult and complicated but Julio navigated everything with ease and did an amazing job! Best part of our entire move!

I LOOOOOOOOOVE LUGG x's 10 These guys work their butts off and they are super professional. Jonathan was today's pick up and delivery driver, he came to my place of business to pick up the items and now on his way to the destination. I can't express my gratitude to him, it's super hot outside and he kept a smile on his face your the best! Download the app now for all of your pick-up needs or junk removal.

Very easy to coordinate! They were on time and communicated with me the whole time. Would recommend and will use again !

Adriel and Michael were very professional, knowledgeable, and timely. They took good care of the furniture. We will use Lugg again and share our excellent Lugg experience with friends. Great job!

He called me to advise he was approaching building. I was not there and gave him Instructions on the phone ( where to Leave my two mattresses) and he delivered 100%

Worked carefully and cautiously. We’re both very pleasant and personable. Got the job done in a very reasonable amount of time. A++++++

Barry and Brian were so efficient and quick! They completed the job with a positive attitude and were very kind and considerate. They worked tirelessly to fit my couch through the door when it was a tight squeeze, and they got it through. This was such a pleasant and easy move for me thanks to them!

Carlos got the mattress to me safely covered with tarps, he had the right tools to get it out of the car and into the house. He even helped me get the new mattress into my bed frame. I couldn't have done it alone so I really appreciated his help.

Used Lugg for junk removal. Showed up within 10 minutes and got everything out quickly. The only thing I'd say that isn't well done is that it doesn't tell you about a dump fee when estimating. Only way I knew about it was after I received an additional charge and look at the FAQs. My fault for not checking before accepting

The process was highly efficient and professional. They arrived on time despite the heavy traffic near the town. The movers were friendly, demonstrated excellent teamwork, and absolutely went above and beyond!

They were fantastic! Great temwork and they’ve completed a very hard job together with ease. Great communication, friendly and efficient

I discovered the Lugg app from a buyer when I sold my furniture to move from FL from CA, and I’m so glad I did! Without the help of Adriel and Gregory, I would’ve had to spend much more $$ on a new sleeper sofa just so it could be delivered. They were very communicative, handled the fabric with care, and did an expert job getting it to the 6th floor. I’m very grateful to them and Lugg!

Couldn’t ask for better movers . Made the process smooth with perfecto communication and efficiency. Thank you !

Michael and Adriel were an excellent team!! They disassembled, carefully transported, and reassembled a very heavy dining table for me on a Sunday afternoon! I would highly recommend them and book again! Thank you so much!

This is my first time using Lugg and I had a wonderful experience. Both movers were professional, on time, kind and efficient. I am super happy with the process. Thank you so much.

Both Angel and Gregory were great. There was good communication and they went above and beyond taking the time to protect my items.