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5-star customer reviews

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Reviews

Through Lugg App

These guys had a real knack for getting my couch disassembled after I’d given up hope. They were fast and friendly and saved the day!

SSupriya in Seattle, WA
Through Lugg App

They did the impossible by moving my couch to my new house with an incredibly narrow stairwell. They were really great at working as a team to figure out the best way to maneuver the couch to make it fit. On top of everything they were very friendly and had great spirits considering the difficulty of the job! I highly recommend them, they did an outstanding job and I am extremely satisfied. My heroes 🫡

IIsabelle in Seattle, WA
Through Lugg App

Andres and Preston were SO wonderful in helping me move my new couch. So grateful to both of them! They were so kind and expertly maneuvered my couch through my apartment building. 11/10 recommend!

RRamona in Monroe, WA
Through Lugg App

They were very nice and polite. They had a great cooperation and moved our couch very fast and smoothly

AAylin in Kenmore, WA
Through Google Maps

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

KKristin in Los Angeles
Through Google Maps

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

MMark in San Francisco
Through Lugg App

Both guys were amazing and got my couch in my apartment in no time! Will definitely use the service again!

KKristen in Tukwila, WA
Through Lugg App

This was amazing. i bought a peloton off of facebook marketplace and had it delivered to my son as a gift. i didn’t need to leave my couch to do all of this. when they notified me they had the bike in their possession, i venmo’d the seller.

JJay in Seattle, WA
Through Google Maps

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

KKim in San Diego
Through Lugg App

Kept our white couch super clean in transit with no damage. Placed it right where we wanted it and we're quick between pickup and dropoff.

NNick in Everett, WA
Through Lugg App

It was a fantastic moving experience. Couch was big and since it was assembled it became really tough to get it inside apartment door. But both were patient and kind enough to try multiple times and finally get it inside apartment. Thanks for your hardwork.

TTarun in Bellevue, WA
Through Lugg App

They did a great job of maneuvering my couch into the space, as well as being polite and helpful. Went the extra mile when the receipt was missing!

JJennifer in Seattle, WA
Through Lugg App

Both did a great job. Took their time with loading the couch into the elevator, which was appreciated!

CCara in Seattle, WA
Through Lugg App

Broke down the couch got it up the stairs for me and informed me of everything about that. Very informational. I like this crew you guys thank you very much.

AAndrew in Puyallup, WA
Through Lugg App

Jose was absolutely amazing. He was so kind, personable and PATIENT. I was stressed about the couch not fitting and he handled it beautifully. Please make sure that his hard work doesn’t go unnoticed and that he is recognized for going above and beyond for his customers. We need more people like Jose!

MMaddie in Tukwila, WA
Through Google Maps

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

RRebecca in Austin
Through Lugg App

They did a great job, especially due to the length of the couch being pretty long, they were able to squeeze it up the stairs and through the hallway! Thanks guys!

KKat in Everett, WA
Through Google Maps

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

CColeen in Los Angeles
Through Lugg App

Christopher and Omar were on time and even a bit early for the pick up. They loaded and transported my couch on a pick-up truck and arrived at my apartment in time. They were very responsive by phone and delivered my couch in good condition.

LLolade in Seattle, WA
Through Lugg App

Christopher and Isaiah were amazing. The couch wasn’t able to fit through my door frame but they did everything they could to get it into the apartment. We had trouble with the legs (from the previous owner) but they were able to get them on after some trial and error. Thank you so much!!

JJulien in Seattle, WA
Through Lugg App

I had a fantastic experience with Lugg thanks to the two professionals who handled my couch delivery. From start to finish, they were punctual, efficient, and incredibly courteous. They arrived right on time, communicated clearly throughout the process, and treated both the couch and my home with great care.

SShannon in Seattle, WA
Through Lugg App

Shane was incredibly kind, punctual, and communicative, when arriving and moving my couch. He treated the seats with care and yet still made good time. We were even able to chat for a bit, while waiting for the recipient of the couch. I would certainly recommend him for other moves.

SStamesha in Seattle, WA
Through Google Maps

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

MMike in Los Angeles
Through Lugg App

Very professional. Arrived on time. Had packing supplies. Did not cause any damage to door etc. Took my couch to the dump.

DDevshikha in Seattle, WA
Through Lugg App

Phenomenal! Took 5 minutes. Communicated the whole time to keep me updated. Were on-time. Super friendly and kind. Demonstrated care while handling the furniture and were respectful. Also went the extra mile and put my couch exactly how I wanted it positioned. 1000/10 service

MMadelyn in Puyallup, WA
Through Trustpilot

Omar and Kevin came right on time and were so nice and helpful. They did a great job getting a particularly large and heavy box into our house. Thank you again. We will definitely use this service again when needed.

cCustomer on lugg.com
Through Lugg App

Ryan and Jeremiah rescued us by moving our heavy couch that would not fit in the elevator. They knew how to partially dismantle the sofa and had a Can Do attitude and knowledge and STRENGTH that got the job done to get it up the stairs into our third floor apartment. We wish we could request them every time we use Lugg!! Thank you!!

LLouise in Seattle, WA
Through Lugg App

They were great. Really appreciate their creativity in getting a huge couch in through a small door. Polite and professional

JJohn in Auburn, WA
Through Lugg App

They were giving me updates where are they. I’m so glad they help my new macys couch deliver from road to inside. I really appreciate their service today.

LLea in Tukwila, WA
Through Lugg App

They were very helpful and even helped me to set the couch at the right place and attach the legs cos it was a very heavy couch that I couldn’t handle myself

SSabdat in Seattle, WA
Through Lugg App

They were very courteous, professional, and very friendly. They were also very helpful in setting up the couch. I would recommend using your service again.

DDiana in Tukwila, WA
Through Google Maps

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

MMelisa in Washington, D.C

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