5-star customer reviews

Very smooth move with friendly movers. Short, sharp, sweet and everything in order. What more could you ask for.

Malcom and Alonso were amazing movers! They communicated everything in time and were very attentive to me in terms of what I needed and wanted from them. Thank you so much for your kindness and diligence at work.

movers were amazing, the service/operation team was not. support team was constantly sending my messages to somewhere and the moving itself got even more stressful than I wished.

Omar and Kevin came right on time and were so nice and helpful. They did a great job getting a particularly large and heavy box into our house. Thank you again. We will definitely use this service again when needed.

this was my first time hiring movers and Brett and Bruno did an amazing job. they're super professional, wrapped up and protected my furniture and worked really efficiently. thanks guys!

Wonderful team! Such helpful and efficient and kind movers! They went above and beyond, I am so impressed!

They came quickly and loaded all of our donations into the back of their Sprinter van. Goodwill kind of screwed us because they said they take furniture on their website. But thankfully, our Luggers found a new family for our chairs outside of the Goodwill. Life is funny but I'm happy they went to a new home!

World class movers and delivered my couch up two flights of stairs with no issues. Wagner and Bernard were awesome!

Great experience! Extremely efficient pros who moved my things with care and speed, showed up on time, kept me informed, and everything arrived. I have moved 15+ times in nyc and this was absolutely one of the best experiences I've ever had (including big brand name pro movers). These guys were the REAL pros.

Movers were friendly and helpful. However, my move didn't start until after 2pm when I had scheduled for 12-1pm. This took up a huge part of my day and was very frustrating! I want to make sure my $25 credit gets applied to this charge, please.

5 Stars – Excellent Service from Yonattan and Vincent! Yonattan and Vincent did an outstanding job delivering my new dining set from the store to my apartment. They were punctual, friendly, and incredibly efficient, handling everything with care and professionalism. The entire process was smooth and stress-free. I highly recommend them for anyone in need of reliable movers!

Have never had better movers. They were so punctual, kind, professional and efficient. Would book them again in a heart beat. Could not have asked for a better experience!

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

The best movers! So quick, efficient, nice and amazing! I will definitely recommend Lugg for moving! Truly the best experience!!!!

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Lovanny and Richard were great movers! They were super communicative, punctual and professional. Very helpful and friendly, 10/10 experience would recommend.

This all just went totally seamless! Great movers and everything on the app is just arranged super well with quick answers through questions in the chat. Thanks guys!

He picked up items for donation very efficiently, and arrive at drop off before it opened. He stuck around to see if there was a way to drop it off and someone was able to let him in. Lansana really made my day with his persistence and helped take a huge weight off my shoulders!

Carlos and Kevin were incredible. Very friendly and efficient, and helped make my donation to Habitat for Humanity a seamless experience.

Carlos and Vincent were amazing! They are the best movers I’ve had. Polite and professional. And Fast!

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend, 5 stars all the way! 🌟🌟🌟🌟🌟

The best! So helpful and thankful for their help on getting some (a LOT) of boxes to a donation center. Thank you so much!

Ashton and Edward were efficient movers. They were also courteous, flexible, and really good at what they did.

Jivan and Adrian were incredibly efficient and highly effective throughout my move. Their professionalism and attention to detail ensured everything was perfectly situated. They handled my item with care and made the process stress-free and easy. If you need reliable and hardworking movers, they’re the best choice. Thank you for your outstanding service!

Absolutely smooth sailing. Walked into the store not knowing we would be leaving with a couch and the lugg movers came so fast and we're so quick to deliver our new couch. Highly recommend :)

Both movers were very friendly and took extra care in making sure my items were delivered with no issues. I’m very happy with the service I received.

I love Lugg! I brought fueniture from Habitat ReStore which does not have delivery but I downloaded the app in the store received a fair estimate. The app updates you every step of the journey and they delivered on time professionally. Highly recommend.

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Delivery was fast, easy to arrange, great communication with updates, and very professional. The furniture was wrapped and protected during transport. Highly recommend this service.

William and Tauren were the absolute best movers—they were so professional, friendly, and efficient. They went above and beyond with their service, and the move went without a hitch. They even helped me get rid of my current couch/put it on the curb. And we had such great conversations in the short time they were here! I would 1000% hire them to move again!