5-star customer reviews

Truly the best movers. I’d give 10 stars if I could. Thank you!!! Hire them. They helped me fit in recliner couch. They asked if they could use their tools to remove door. They did! They then put it back appropriately. There has to be way to tip them on this app. I did get Jose’s phone number to tip him via Zelle as well if I can’t tip on app. These guys are professional, hire them!!!

Thomas and Nasir were very friendly and moved my stuff with care and ease. I could not have moved my stuff into my storage unit without them. I want them to do all my future moves. I recommend them to anybody in Chicago!

Profesional, pleasant, fast. Amazing movers!!

The movers did an outstanding job, going above and beyond to ensure the move went smoothly. Unfortunately, the company's support was lacking; when I encountered issues with returning an item at the pickup location, they were not helpful at all.

Amazing team, never gave up even when it seemed impossible and kept a great attitude. Highly recommend these movers!

They did great job wrapping the furniture and carefully moving through the corridors and in the apartment. Very quick and polite movers.

My experience was amazing, the movers were prompt, super professional, efficient and very helpful. I would definitely hire them and use Lugg again!

Very professional, friendly and hardworking movers — I lucked out! Great team.

Great experience, a text was sent the day before and the day of and I was able track them. The movers were friendly and respectful. They put my dresser exactly where I wanted, all was done in ten minutes. Till next time and thank you.

Always reliable, kind and efficient service with Lugg Movers — thank you for saving my back!!

These guys showed up well within the time frame (on the early side), got everything out, loaded up, and delivered efficiently. They are both nice guys and were the best movers I've had in a long time.

They were great!! Excellent movers- they moved a sofa I purchased from FB marketplace and were careful and timely. Thank you!

Amazing movers, no bullshit, stack things smartly and efficiently, we were super impressed and pleased. Thanks again, Leonel and Jose!!

On time. Good communication with me. Patient and strong! Aaron and Jose are very professional movers. They kept their agreement and delivered on the coldest day of the year! I highly recommend.

The movers arrived on time and finished the job quickly and efficiently and with a big smile

Expert movers, handled my new dining table with care and were very friendly. This was my second delivery with Lansana—he is great! Highly recommend.

Great patient and communicative movers. Worked efficiently and even wrapped the pieces of the furniture

Two expert movers, very efficient, friendly, and easy to work with. I'll ask for them again when I next use Lugg. Very fair price for moving boxes that would have taken me at least 5-6 round trips. They did rhe job in an hour.

Great movers! Had amazing communication and their number one priority was the safety of the furniture! I would recommend both of them to anyone!

Really great movers! So thoughtful and aware and they worked great together. Would hire them again for sure!

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

Fantastic movers! Extremely careful with my items, insightful with the best ways to load/unload efficiently, and very nice to work with. Would highly recommend them to anyone.

We've used you a few times now and EVERY SINGLE TIME, the guys that show up have been courteous, professional, and have busted hump. Feel very confident in using Lugg On-Demand Movers.

We hired two separate sets of Lugg movers on the same day: One to remove a bulky, heavy, no-longer-working fridge from our upstairs apartment, and the other to pick up and deliver its replacement. Both jobs were challenging: The workers had to maneuver the appliances along narrow hallways and down / up a long, narrow internal stairway. They needed to remove the doors from both refrigerators to make them fit. Both teams carried out these challenges with patiences, persistence and professionalism! They went far beyond the call of duty and were cheerful and helpful the entire time. We were very grateful and would definitely use this service again.

An awesome experience for my college daughter who needed to move all her things out quickly from a cramped second floor school ace to a storage unit. Joseph and Nicholas did everything for her… she said they were professional, courteous and went above and beyond! We will be asking for them by name when she moves into her new place this fall! Thank you!!

My back stairwell is unfortunately narrow, and my movers were very hard working and efficient moving my furniture up and into my unit!

The movers did an outstanding job, going above and beyond to ensure the move went smoothly. Unfortunately, the company's support was lacking; when I encountered issues with returning an item at the pickup location, they were not helpful at all.

Mike and Daniel were excellent movers. They made moving into my storage unit so effortless and simple, while also working extremely hard moving my couch, mattress, and heavy table. They even helped me wrap my couch and headboard, to prevent dust, which was above and beyond. Would give 10 stars/5 stars, if possible!

Movers were Very polite, professional, and helpful. Quick pick up and delivery and very smooth process.

They were both great! Super kind and patient while waiting for Uhaul to locate my storage pod. And they had to do multiple trips up three flights of stairs to unload. They are exceptional workers, young and fit with great work ethic.

Excellent customer service same day delivery reassembly and disassembly of furniture great movers 10/10.

Amazing experience! The movers were so helpful, and made a stressful move worry free.

Leonel and Jose are expert movers who are very friendly and work really efficiently. We were done with the move faster than we had expected! They were also very careful with our furniture which we appreciated a lot! Thank you to you both!!