5-star customer reviews

Willie and Nasir came right within the arrival window and were super helpful and communicative. Moving was done pretty efficiently and carefully. I didn’t realize how much stuff I had in my 1-Bedroom but they made it all fit just perfectly into the XL. Took about 3 hours to load and 1 hour to unload. They also did a great job getting everything inside to the right rooms and without damages. Expert team of good, hard-working guys who were being mindful of time as well, highly recommend them! Thank you Willie and Nasir!

Amazing service from Jerome and Michael M they are God sent they are fast and reliable, truly above and beyond!!!! What an amazing experience Michael and Jerome were truly fantastic! They arrived on time, packed everything into their truck efficiently , and delivered everything to our apartment quickly. They are the best!!!! I look forward to working with them again

They came early. They even came around a different way when blocked by other moving trucks. Super polite and friendly. Very professional. I would use them every time. Thanks so much!

Faced with inevitable talk of moving an 8.5 ft and hundred pound couch, Leonel and Jose did not back down. Even through the labrathine hallways of my shitty apartment building, they persevered, even though we had to dismantle the couch. You CAN NOT do better than these guys when it comes to a moving service.

My back stairwell is unfortunately narrow, and my movers were very hard working and efficient moving my furniture up and into my unit!

Very efficient and friendly. They did a great job moving my furniture and took the time to ensure nothing was damaged.

NEVER MOVING W/OUT THESE FOLX AGAIN Timely, communicative, respectful, hardworking. I was also upgraded to their largest truck option for free even though I had reserved a pickup truck (the smallest option) a couple days prior And I had a 35% discount for booking one "lugger". All in all it ended up being legit 50% less (at least) than the going rate of other moving companies I looked at when shopping. They even had another person there solely to drive so no need to worry about driving a moving truck Smooth moving experience got all my furniture I booked for one hour but it actually took two, they were so patient

Did a great job of problem solving when the furniture they were moving didn’t look like it would fit through the door at first and they wrapped everything up so that it was safe from being scratched. Very friendly and thoughtful!

This was my first time using Lugg and I’m so happy I did it. Leonel and Jose were very professional and polite. I was moving a large piece of vintage wood furniture with different parts. They dissembled the piece and loaded it into their van very quickly. When they moved it into my apartment, they were very careful not to damage the wood, which is impressive considering I live up three flights of narrow spiral stairs. They exceeded my expectations in terms of timing and I would definitely hire again.

Oscar and Fadil made this by far the easiest and best moving experience I’ve ever had—and nobody uses those words in the same sentence. They took care of everything with a smile. Would absolutely love to request them in the future!

OMG Dajuan (Will) and Jose are the best. They are hardworking, efficient and easy to be around. We had a great time moving. Thank you both very much :)

They did great job wrapping the furniture and carefully moving through the corridors and in the apartment. Very quick and polite movers.

Aaron and Jose were amazing! Very efficient and communicative and went above and beyond in moving what we needed.

Alhassane & Miguel were so professional and friendly. They make a great team. Highly recommended. Will refer to anyone moving! They took the stress and weight lifted off my shoulders! These guys killed it on a hot summer Chicago day! Worth every penny. They made moving stress free! Thanks so much guys!!

They were awesome. Professional, fast, and careful with my belongings. I was moving between two complicated high rises, and they moved everything in a breeze. Cannot recommend enough!

Appreciate the heavy lifting! Great men to work with. Would highly recommend to anyone who needs help moving.

Francisco and Alonso were great! Would recommend them for moving furniture - went above and beyond for sure!

Kept me informed of the timing. Extremely polite - introduced themselves. Took care when moving the new furniture and all the furniture around it

Angel and Jose were great! They were on time, professional, and very careful when moving my couch. I would highly recommend them!

They both did a great job from moving the furniture in to assembling it for me. Would definitely hire again!

Angel and Fadil were extremely professional. They did a fantastic job with my moving project and were timely and efficient. They followed all of my directions. Great job! They happy customer.

Incredible moving abilities from Eli and Fadil, they got a large couch into a very tight space and were very pleasant throughout. Would recommend them to anybody!

Both Ramiro and Fadil were great at moving the furniture efficiently and working with me and my family. Great customer service—thank you both!

Amazing guys!!! Super happy and thankful for their time and work, super friendly and helpful, will definitely recommend this service to anyone I know moving!

Communication. We knew where the truck was in real time. Able to message detail directions to the guys. Superior service. The guys went way above and beyond great service. They were friendly, willing and capable in every respect.

Isaac did an amazing job. He did it all by himself. Aaron didn’t help at all and sat in the truck the entire time. Isaac was extremely quick and efficient. Isaac did all the labor and moving and did a great job. He was kind and polite. Highly recommend Isaac. I cannot say the same about Aaron. Aaron did absolutely nothing besides get out of the truck.

I highly recommend Jose and Willie! Reliable and would go above and beyond for your moving/lugging needs 👍