5-star customer reviews

They were extremely kind and patient and careful with the delivery. I will definitely use you guys again! Thank you!!

Sent me updates on the delivery time. Arrived in an enclosed van. Were very careful bringing the pieces upstairs.

Daniel and Datwan were great. Understanding when there was a delay at pick up and went above and beyond during the delivery at my home. Overall a very smooth delivery. Thanks!

I was leery about using an app without being able to talk to somebody at first. The app is actually very communicative. it let me easily cancel my time and reschedule it twice, which I did because of weather. it showed me the MapQuest of my delivery and how many minutes away they were Isiah and Javair are very accommodating, polite, friendly and listened to my concerns. I will use this app again if needed and refer to anyone else who may need it.

Both of these guys were excellent. They communicated through the entire pick up of my furniture to the delivery arrival time they brought the new furniture in carefully, set it up very polite and professional would highly recommend.

Excellent service. Both Daniel and Jason did a great job with pickup and delivery. I would use LUGG again - especially if they are handling everything.

When they got here they were polite, introduced themselves . Friendly to my husband who was outside. Very careful W/ carrying in the heavy pc of furniture. Asking where I wanted it , placed it there & asked if was ok or they would move it to where I needed it . Very accommodating! My husband & I We’re very impressed w/ the service , promptness, & the friendly delivery guys! Will keep the # if I need this again great experience! They both deserve GOLD Stars ⭐️

Friendly and careful delivery. Thanks so much for completing the living room makeover. Highly recommended!

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

Both Jonathan and Pedro were phenomenal. Very courteous, very accommodating, very helpful and all around an excellent delivery experience.

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Erik and TreVone were very helpful. IKEA lost one of my items, and they went back to the store to try to look for it. I really appreciate their persistence in completing the delivery.

Daniel & Jason were very professional they took extra care not to damage the furniture and door frames leading into our home. They kept us updated on their route and delivery time. I would definitely recommend them!

I work at a Consignment store and this order for an elderly gentleman who didn’t have a cell or email. He was very happy and impressed by their work!

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Very quick to pickup the item, great communication throughout the delivery, and very professional service!

What a great experience!!! I am so pleased with the simplicity of this process from scheduling to pickup to delivery!! Thanks Jared & Pedro!!

Omar and Kevin came right on time and were so nice and helpful. They did a great job getting a particularly large and heavy box into our house. Thank you again. We will definitely use this service again when needed.

Great service! I highly recommend these guys! They made my day really easy, communicated with me about delivery details & everything was seamless. Thank u!!!

Andrew and Christopher were very good delivery guys. Very polite, very helpful and professional. Seems like they’d be fun to hang around with from my short time spent with them. Felt bad they had a long day ahead of them (driving to deliveries) but the weather was good on the day they came. Should I ever need help moving again, I’d definitely ask for Andy and Chris again! 👍🏻

Great customer service, very helpful, and went above and beyond. Highly recommend them to anyone needing a delivery.

Juan was incredible at helping me out of a real tough situation with a terrible experience dealing with Ikea. After over a week of reschedules, cancellations, in person claims/cases and still not having my order sitting on a cart leave the ikea store, lugg REALLY helped me out to get my items within 2 hours. Juan went through each and every item on my receipt to make sure it was all there (even when it was the IKEA teams job to do that!) and found broken and missing items and ensured they were replaced and delivered. He even helped me move all of my items up to my apartment which was generous and extremely helpful given that i’m on my own and needed a hand. Couldn’t thank him enough ! Reem

Outstanding service!!! Incredible response time and delivery was so fast! I’m going to tell all my friends!

Prompt delivery, handled dining table set with care and offered to tighten loose table legs. Very courteous.

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

Had a really great experience for my first time using LUGG! Vincent & Jason were great, even helping me move some other furniture to make space for the new delivery!

I am amazed by how easy and convenient this service was! I was kept aware every step of the way from dispatch to delivery. Both men were extremely polite, efficient, and helpful. I will definitely be using them again as well as telling my family and friends. Thanks a bunch!!!!

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

Juan and Nykolys were great! They kept me updated along their trip from the store to my home, and were very friendly and helpful by bringing my items into the room I wanted them in.

They were on time and friendly. Delivery was quick especially because I live only 5 minutes from the store where item was purchased.

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐