5-star customer reviews

I’ve used Lugg to move in the bay 4 times now and everytime I’m so impressed and thankful! This team was no different! This was my biggest move thus far and they made the process a breeze!

Antonio and Francisco were incredible! I have never had a move go so smooth where the folks were skilled, communicative, and focused. Highly recommend them for big or small moves — they know what they’re doing!

They did a great job! They had to move a really big couch into my apartment that wouldn’t fit into the elevator and had a really tight stairwell.

Hey these guys were awesome. I will use lugg again because of them. They were smart about the move, efficient and just had a great attitude. they had good jokes and all around did a good job with the move. Big thanks to these dudes!

SUPERSTARS!!! Were extremely patient with moving a super big and heavy bookcase up and down some narrow stairs and hallway. When we saw it couldn’t fit through our apartment door they very quickly disassembled and reassembled the bookcase on the spot.

Quick, efficient, great service. Also helped move another big item inside my place, went the extra mile.

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

Kenny and Joseph wrapped my desk to protect it and secured it in their truck. I was following from behind and didn't see it move an inch! Such nice, competent, honest guys. I am grateful they came down from SF to help with me move, and highly recommend them for any move, big or small. Thank you!

Very nice and did a great job! They navigated a big truck in an extremely challenging busy downtown neighborhood very well.

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

These guys are great. Very professional and friendly. Handled a big job quickly and with care. Would highly recommend

We hired them to move a big book shelf from one house to another, and then asked them to bring a really heavy entertainment center downstairs and its replacement dresser upstairs also. The entertainment center barely fit down our bent stair case, and was really heavy. They worked so hard. This was our first time using Lugg but based on this we will definitely use it again!

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Gracias for resolving the issue of getting the big sofa bed out of the house and for arriving so quickly!

They were so efficient with time and space! I had a big job with lots of office furniture and they made sure all the items were properly protected and made it to the destination in perfect shape. 10/10, would absolutely hire again!

Omar and Kevin came right on time and were so nice and helpful. They did a great job getting a particularly large and heavy box into our house. Thank you again. We will definitely use this service again when needed.

Master maneuverers. The got that big piece of furniture in some crazy difficult spaces and they worked super fast. What professionals!

This was a messy job! Lots of moving small things bigger things going in places in various spots Followed my requestrd instructions perfectly. One of the things I love about Lugg is no matter what you need moved to where you need. It moved, it gets done. I'd like to get a special shout out to Juan.

Amazing job!! They moved everything big in our house in two hours — way above what I expected great job!!!

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

Joseph and Jalil, were super helpful! I appreciated their patience navigating a tiny hallway with a big piece of furniture. Thank you!

Absolutely fantastic. On time and had all the tools they needed to move some big and bulky items. Couldn’t have asked for anything more!

I had the crew move a few big things around the house. They were quick and helpful. Small job but big help!

So kind and helpful! Our couch was too big for the doorway and they managed to somehow still make it work!

Manuel and José were amazing, so hardworking and strong. They had to lift a big marble table up three flights of stairs and they did it so quickly. Angels on earth🙏

Incredible!!! They were beyond helpful. It was a HUGE move, and they took care of everything. They were super fast and handled even the big fragile things with such care. 10/10 would recommend!!

Super efficient. Very friendly. Handled everything delicately and moved a big sofa into notoriously tricky SF apartment building without leaving as much as a scuff on anything. Great guys.

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Mr. Gerson was a big help to me today, and I appreciate getting to meet and work with him to transport things to my new apartment.

Murillo was great, but Lugg is a big disappointment because customers are not allowed to ride in the pick-up truck with our property to the same destination. It’s just so much more efficient to travel together to the same location, especially when I’m helping to load and unload.