5-star customer reviews

These guys are on a whole other level for typical moving crews, as an employer of thousands of people over the years they would both be at the top of the cream. Not sure what you pay them but you are more then getting your monies work with these 2.

The BEST! Their communication was awesome. They called when they were on their way to pick up my special item, called when they had it and even when they were on their way. My item was awkward, heavy and special! A Volkswagen bus bar! They carefully wrapped it in a blanket, and then a clear Stretchy material to keep it protected. The first part of the bar would not fit through the front door. So they had to carry it around to the back of the house and they did it with a smile. They even had to move other furniture in the house to get it into the house & to the room where we wanted it. They were very patient and allowed me to attach sticky felt foot pads on the bottom of the legs…all 8 of them. They moved it exactly where we wanted. These two were above & beyond! Thank you!

Michael and Yadier worked so smart and so efficiently - a true team. I couldn’t have moved my furniture or rugs by myself. Because of their help, I had a very productive Saturday! I wish more people knew that Lugg wasn’t just for hiring help to move things from point A to point B, but also to provide help within the house. Lugg was my go-to in San Francisco, and now in Austin! Thank you, Michael and Yadier!

Moving isn't a fever anymore. I've used Lugg 2 times, and each time it was 5*. I don't have to watch them, they managed to to everything perfectly by themselves. Thanks.

Professional, efficient, and a total breath of fresh air Antrone and Askari exceeded every expectation. They arrived on time, handled my belongings with care, and made the whole moving process feel effortless. Their professionalism and attention to detail really set them apart—and let’s be real, that’s not something you find every day. I genuinely appreciated how smoothly everything went. If you’re looking for movers who actually care about doing a great job, these are your guys.

They did more than just bring the furniture into the house. They helped set it up exactly as we wanted it

These guys were awesome! I never used this app before, but I’m glad it exists! It came in handy when I purchased a big, heavy piece of furniture. They picked it up and delivered to me! Literally on demand, within 2 hours of purchasing! 👏🏼👏🏼👏🏼

I have never used Lugg and I am pleasantly surprised! They were quick to respond and I had my furniture within an hour! I received a text for each phase. They were professional, friendly and efficient. Highly recommend!

They took extra steps to ensure sure my couch was not damaged during moving by wrapping the corners and edges.

Saved a ton of money by buying furniture and an elliptical at the thrift store and scheduling a Lugg pickup. No hiccups.

I just used Lugg for the first time and I’m very impressed with the customer service I received and how user-friendly their app is. Also, the men who delivered my furniture were very customer service oriented and did a great job.

These fellas were awesome! They kept in contact and were right on time. Our sofa came as promised, clean and with no damage. These guys were so polite and friendly. I would definitely have them move any furniture of mine!

Dalton & Rabah were amazing!! Very thankful for them being able to accommodate my furniture pickup last minute. They were perfect for the job

Both were professional, friendly and efficient. They were particularly careful to protect the floors and other furniture. They were outstanding! I am now a Lugg fan! Steve

They were on time, wrapped my chair, were careful not to soil or damage it, and were careful to move it inside the house without damaging other furniture or paint on walls. Great service!

Great guys! Excellent service! I like that they thought through moving large furniture up stairwells and brought plastic wrap to ensure my furniture was protected.

Luiz & Jeremy were on time & efficient. These guys are strong! They took care in moving a couple of heavy pieces out of awkward spots. Great team!

They’re so awesome, I lost a receipt that was needed to pick the chair I wanted from a store and they were and kind and patient and spoke to the store staff on my behalf and gave them the purchase proof I had instead of the one the store specifically was asking for , and picked my furniture up and dropped it off seamlessly.

They were wonderful! They told me all the details and ensured I knew what might happen when moving the chair upstairs. They were gracious and kind. Highly recommend!

Prompt delivery. Good communication while in route. Love and care with the piece of furniture. Super great! Will use again!

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

LUGG is a great resource! I have used LUGGers for a number of events over the last few years. Everything from standard moving of furniture to helping me move/sort boxes during a big garage cleanup. The people who come are always very courteous and helpful.....always willing to help in any way they can. I highly recommend their services -- a life saver for those of us with a bad back issue (my husband) OR for those of us who have okay backs but are not able to lift over 20 lbs.

So happy I was able to find these movers they were great for moving small items things I couldn’t move myself. Found out about them from my local apartment

Leo helped deliver a piece of furniture from a store to our home and was an amazing help!! Great communication, efficient and timely! Will definitely hire again!

Macario and Michael were extremely friendly, prompt, and careful with the furniture that they moved for us. We were very happy with their service.

Both were excellent, carefully bring in furniture. Polite and friendly. I highly recommend this company.

Great service. Delivered during rush hour traffic. Covered / protected the furniture piece during transit.

Super timely delivery. Very professional service. Put heavy furniture item exactly where we asked. Thank you.