5-star customer reviews

These two guys were great. Our delivery was right on time. They were fast but careful and helpful placing the very heavy dresser. I hope we get them both again.

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

they did the job very well, except they put my fridge on a side, because it was too tall for the van. I told them that having the fridge on a side is not good for the fridge, they lifted it and placed it diagonally... I hope that it will not affect my fridge eventually. That was the only concern I have. The rest went very well.

There was a dent in the back of the fridge that I hadn’t noticed. They tried to send me a pick of it (but for some reason it wouldn’t go through). But they called and explained the dent to me to make sure I was okay with it and for them to still deliver. They also made sure I saw it before they unwrapped the whole refrigerator to double check that I was okay with it. I was very pleased with their service.

Ruslan is a great guy. Very personable. He went above and beyond what he was required to do to get a refrigerator into our raised-foundation house. We couldn't have done it without him! I'm putting down "no tip" only because we gave him the tip when he finished the job. He was wonderful and we wanted to tip him as soon as he finished.

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

Great luggers. On time, efficient. Quickly delivery from store and helped put the boxes inside for me. Very happy with their service. They were also friendly and professional.

They were great to work with. Very friendly. Informed me of policies for stoping the water in the fridge. They were timely. Would recommend!

They were awesome. They took their time and made sure we were happy with the positioning and placement of our fridge. Thanks again. I’ll use luggs again abs refer a friend for sure!!

Awesome movers. Made sure the couch was exactly where I wanted it, and took the time to make sure it was a smooth delivery

Great communication! Quick pick up and delivery! Very friendly and put my bookcases right where they belong!

Steven and Rene were fantastic, efficient and really nice. My husband's back was out and we had a sofabed in the garage that would barely fit through the door, plus a giant refrigerator and two other sofas to move in. Steven and Rene had a ramp and a big dolly to get the refrigerator up the stairs, plus blankets, etc. Everything went well. It was a real pleasure to see everything moved in and not have to do it ourselves.

I'm thoroughly impressed! This was my first time using lugg! They were polite & courteous! I appreciated their concern about scratching my refrigerator. Well done Luggs!!!👍😉

Quick & professional delivery, made sure the furniture piece was not damaged and handled it very carefully. They also pointed out manufacturing defect that I didn't catch when I purchased the furniture, which was helpful. Thank you!!

Perfect timing and communication the entire way including pointing out dents in the fridge I purchased to make sure I was ok with it before they loaded it. They also were very kind about moving an old fridge out of the garage. I’ll definitely use you guys again! Thank you!

These guys were prompt, professional and worked quickly. We will be using them in the future for our other delivery needs. Highly suggest using them.

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

The guys were super fast with the delivery and both very respectful. Would highly recommend using the services in the future.

Appreciate the quick and efficient moving, pickup, and delivery. Had a last minute change of delivery location and they adapted seamlessly.

Almir and Manny were two very efficient, polite and professional gentlemen. I really appreciate their help with delivery my Mom's coach. Thank you for your wonderful service.

This app is amazing! Sears let me know that my fridge was ready to be picked up, I requested service on the app and AJ showed up 20 minutes later to get started. He went above and beyond my expectations and did everything in his power to help me get the fridge in to my home. I'll definitely be using this App and AJ in the future!

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Prompt, careful and very professional, even moving a refrigerator up a flight of stairs in 104 degree heat.

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

I was telling Jesus how he is a God send.. I was praying to Jesus for help with this generator because it’s so heavy! N Jesus sent Jesus to let me know he’s answering my prayers 😄🙏🏼❤️ God is so good! N Jesus went out of his way for us! He helped us move the piano unplug the lamp behind it to make room for the generator next to the refrigerator n helped us push the piano back! And he helped us position the generator just right so it fit perfectly in the best space 😄! I would give Jesus more than ten stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ 😄🤩😄❤️🙌😄😄😄 Thank you so very much!! God bless!!!

Your tracking notifications were so helpful. Thank you. Steven and Steven were very friendly and helpful and actually did me a favor by taking the heavy part of my old chair out to the garage for me. They were in and out in minutes. There were no stairs or elevators to contend with. You should consider using Lugg.com for your next delivery.

Good communication about timing of pickup and delivery. Were also very flexible when I needed to meet them at the store to coordinate pick-up.

Quick pickup and on time delivery. My couch arrived in less than 2 hours from the moment I submitted the order.

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

The men communicated with me at every stage of the delivery process and were extremely professional! I've used Lugg before and the service does not disappoint.

This move was above expectation. Edgar and Marcos moved my fridge from one location to another in Napa. They showed up ahead of time scheduled and executed the move swiftly. They even went an extra mile to make sure details are taken care of the way I wanted it. Great job!