5-star customer reviews

They are Very professional, super nice and kind. They handled our delivery with care. We had heavy furniture to deliver. They are so strong! We are so happy with their service, we want to hire them again if we can.

I love Lugg! Gabriel and Jefferson were communicative, and made sure I was happy with the placement of my new-to-me sofa that I ordered through Craigslist. Thanks guys!

Caring, knowledgeable and a desire to make delivery perfect! Great representation for the company they represent!

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

Thank you so much for an efficient and quick delivery of the bed frame! So thankful for your service.

Krishna was incredibly helpful and professional. Not only did he handle my delivery with care, but he also went the extra mile by carrying my heavy box upstairs for me, which I truly appreciated as I live alone. He was efficient, strong, and made the process smooth and stress-free. Highly recommend his service!

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

Absolutely amazing! They were both very careful and efficient with my delivery from start to finish. It was a tight squeeze through my hall way and was nervous about damage during move. They did it with ease…. I HIGHLY recommend them for delivery service.

Super nice guys who worked quickly. My Craigslist seller was happy with the pick up and I was very pleased w the delivery!

Recently moved into our new home & fridge goes out completely. Found a great fridge on Craigslist, got it home & realized there was no chance of getting it off the truck. Baffled and beyond frustrated started searching for an on call someone to help. Cane across four different businesses/apps (one I had used before) but none were working right or had etas of next day. Our truck was rented by the hour. Tried Lugg And literally in maybe five minutes had Jacob and Justin en route. Dispatch reached out, kept me up to date of etas and there was AB actual person on the other end of the texts. I'm grateful. Sincerely grateful for the team we worked with tonight. Getting our fridge inside the house may have not been the most complex service, but it saved my night literally saved it. Jacob & Justin were friendly, strong, professional, and easy to work with. Thank you!!!! We will absolutely support you guys and spread the word :)

This was my first time using Lugg. These 2 men were very polite, kind and helpful. I appreciate how fast my delivery took. Thank you

Kris was extra communicative, kind and helpful! I’m so grateful he did my delivery and would recommend him to anyone!

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

Todd and Kali were great, friendly and quick too! Would definitely want them on my next pick up/delivery!

The guys were very friendly, professional and helpful- they even used their own drill to tighten some loose screws for us upon delivery. Highly recommend

Extremely communicative and kind! Went above and beyond with the delivery. Would love to use them again!

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Very professional and communicated well during the pickup and delivery. Will definitely use this service again!

Oscar and Jorge were awesome both on the pick up and delivery. They were very careful with the furniture and were so polite too. Thank you!

I had a great experience with Christopher and Daniel. They had to go a long way for the delivery but they were friendly and helpful

Kris went above and beyond service! He was very friendly and agreed to stay to inspect the furniture. He ran ahead of schedule, which I truly appreciated. he used the Lugg app and I was able to track the delivery with ease

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

These guys were prompt, professional and worked quickly. We will be using them in the future for our other delivery needs. Highly suggest using them.

They were great !!! They let me know the status of delivery and NO FAULT OF THEIRS but I have to book them for another load now The pickup location thought it could be done in one load Thank you very much

I was recommended to use Lugg by a friend and I'm so glad to have done it. Adam and Scott were quick, friendly and attentive to info I text to them. This delivery of my couch a d ottoman went smooth. You guys ROCK!!!!

Brian and Chandler were great! I would never have been able to move my Craigslist purchase on my own. I signed up for Lugg and in just 2 hours had these 2 nice, curteous gentlemen delivering my love Seat into my second floor apartment. I couldn’t be more pleased with them and this service.

Both Joanys and Jon were very helpful, kind and did everything they could to with my tall refrigerator. They know well about the refrigerator delivery which I was very grateful about. ⭐️⭐️⭐️⭐️⭐️

Frank and Adonis made my first Lugg experience a great and memorable one! They arrived earlier than scheduled and patiently waited for me to arrive to help navigate the designated Craigslist location and confusing apartment complex community. Both were very personable and friendly, and so helpful throughout the entire process. Will definitely continue using Lugg and recommend to all my friends!

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

The guy who brought the delivery was great. However lug was abysmal and I’ll never use your service again. I had two logs scheduled. Both were to arrive at the destination between one and 2 PM I didn’t hear a word on either until after 1 PM when I was both were finishing other deliveries but would be to their destination by 2 PM. I’ve learned that that’s cold for we don’t have anyone to send but we’re still working on finding someone. Meanwhile I had to change the pick up address of one. I clicked edit. Added the new address. Chose the address from the field you generated. Clicked update. It said it had successfully updated, then immediately reverted back to the wrong address I repeated this no less than 15 times. Somethings messed up with your program. So I emailed several times trying to get someone that I could alert to the fact that you were going to send the truck to the wrong place. I heard nothing from anyone with Lugg until I got a phone call from the loggers saying they had arrived at the location. Of course it was the wrong location. I told them about the disaster that is your app, verbally gave them the correct address and texted it to them as well. They said they were going to call log and head that way. The next thing I knew you lug had canceled that pick up. And locked me out of being able to do anything about it. I lost out on two antique dressers I really needed from craigslist because your system is so fucked up, and you give me no option to talk to anyone. I sent emails over five hours ago. I still have yet to hear one thing back from log. If you try to charge me for that delivery I’ll take your ass to court. You used to be pro. Now you just blow. 

Louie and Mark went above and beyond to deliver an incredibly heavy dining table purchased from Craigslist up to our mountain home far outside of the city limits. I’d highly recommend them for jobs large and small!

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.