5-star customer reviews

Professional, efficient, and a total breath of fresh air Antrone and Askari exceeded every expectation. They arrived on time, handled my belongings with care, and made the whole moving process feel effortless. Their professionalism and attention to detail really set them apart—and let’s be real, that’s not something you find every day. I genuinely appreciated how smoothly everything went. If you’re looking for movers who actually care about doing a great job, these are your guys.

Timely, professional, and communicative, and friendly! Thanks for hauling the mattress up all those stairs.

Thank you for helping me move the old mattress out. I had a broken wrist and I was really worried about how I was going to do this. I appreciate your professionalism and help.

Daniel and Kris were super nice and did a great job of bringing our mattress to us! We highly recommend.

Julio and Chris were professional and extremely careful loading in a new mattress into our home. They were expert movers and made it look easy Thxs again for your professionalism and care today!!

Fernando & Sujey were awesome and helped deliver our mattress into the customers house and haul away the old one. Great communication and friendly people!

Jose & Luisito made the process really easy! They were super friendly and were in and out with the mattress in less than 5 minutes!

Used this app twice now. All 4 movers I've had were absolutely fantastic! Such a great app. So glad I found it.

John was very timely, called when he was on his way, and helped me move my mattress up two flights of stairs. Incredibly helpful and respectful!

They went there extra effort of bringing up our IKEA mattresses that had been delivered earlier to the door.

Young, courteous, strong and careful movers! Thank you!

I highly recommend Juan Jose and Joaquin! They worked great together to get my new king sized mattress and box springs set up! Very respectful and friendly. 5 star service!!

Carlos team delivered my king size mattress effortlessly into my tiny apartment. They offered taking the cover out and toss it in the recycle bin. Highly recommend booking lugg with them.

Marco & Juan were amazing movers I would highly recommend. They were friendly, fast, efficient and made everything super easy. Plan on using them again in the future!!

Noticed a tear in our mattress that neither us nor the sales associates noticed. And was able to get another one quickly

Went above and beyond to help with the delivery of a difficult bed base that kept moving around. Then offered to help with the mattress too. Very pleasant too!

Super kind, loaded truck down well and strapped everything in. Helped lift mattress up with ease! Super thankful!

LUGG movers always show up within the hour I choose for them to come, usually at the beginning, and always ready to do the task. They are efficient and careful workers

Both Daniel and Kris are great. They helped me with Costco queen bed, mattress pickup and delivery. They went above and beyond and got everything delivered to my second floor. 100% recommend them.

I have a crazy heavy mattress they handled it well lots of lose stuff every where and they got the moving things out of there.

Lugg was a great solution for me with a property closing date that was up in the air. The flexibility allowed me to reschedule and delay the movers arrival without penalty. They showed up on time, we're professional, and did a great job.

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

Persistence Got the mattress into my place Give these guys some equipment to help! Great attitude too

They were careful bringing my two mattresses and bed frame up to the second floor without damaging art on the wall etc. They were very polite and friendly.

On time. Friendly & explained how they would unload mattress & box spring. Brought the new bed into house and place it in the room I needed the bed. Polite & answered my questions about other services LUGG provides. I would like to work this team again to move some furniture around in my house. I will create another ticket for services inside my house sometime next week.

They were very nice and amiable, they helped me move my mattress with zero headaches. Props to them, I would use their services again

We hired two separate sets of Lugg movers on the same day: One to remove a bulky, heavy, no-longer-working fridge from our upstairs apartment, and the other to pick up and deliver its replacement. Both jobs were challenging: The workers had to maneuver the appliances along narrow hallways and down / up a long, narrow internal stairway. They needed to remove the doors from both refrigerators to make them fit. Both teams carried out these challenges with patiences, persistence and professionalism! They went far beyond the call of duty and were cheerful and helpful the entire time. We were very grateful and would definitely use this service again.

I had an urgent move-in, but my moving company couldn’t come for a few days. Thinking it was no big deal, I decided to move my mattress myself since it was a short distance, and I had bought vacuum bags to roll it up. Turns out, I was way too confident—things didn’t go as planned, and I ended up stuck in the hallway with my mattress, completely clueless about what to do. That’s when someone recommended Lugg to me. I tried it for the first time, and YuYa and Brandon showed up like lifesavers! Their truck was big enough to not only move my mattress but also some boxes of clothes and furniture I needed. They were super friendly, professional, and worked quickly. After comparing my experience with the moving company, I have to say I prefer Lugg’s service. And Lugg is super flexible, which is perfect for ppl with last min change or unexpected needs. It was such a great experience—highly recommend!

I would love to rate Andrew and Nadia more than the full star if the rate allowed. They are very friendly, efficient and being considerate to the customers. They bring various tools like trucks and trolley to facilitate this moving. When they saw I use a mattress bag to protect my mattress, they think this will be more efficient and safe than simple wrap up. Thus they decide to buy mattress bags after this moving so that they can better serve their customers next time. You will find they are always stepping the shoes of their customers to buy appropriate tools and provide efficient and smooth moving service!

I have never been happier. Chris and Johnny are a top team, they worked together seamlessly and got everything in the van without a hitch. Only issue was a dark stain on the mattress about the size and shape of a coffee can. That side is face down now and I will never see it again in my lifetime. A small price to pay for an otherwise flawless move.

This was my first time using Lugg! Dana and Royce were professional and came with material to keep the mattress covered which was great since it was raining! They went above and beyond , will recommend them to anyone!

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

Got right to work and even had their own straps to tie my mattress down! Very helpful, professional, and proactive movers who expertly handled all my furniture, even disassembling and reassembling my desk to make it fit through doors. Thank you so much!