5-star customer reviews

Carlos and Vincent were amazing! They are the best movers I’ve had. Polite and professional. And Fast!

Awesome movers - would 1000% book with them again. Super fast, friendly, and overall just great guys. Thank you!!

Both movers were very friendly and took extra care in making sure my items were delivered with no issues. I’m very happy with the service I received.

The nicest movers I’ve ever worked with! My item was heavy and in a walk-up. They were fast, efficient, and smiling the entire time. I’d give these guys 1000 stars if I could. ✨ thanks for making it easy for me!

Very professional, friendly and hardworking movers — I lucked out! Great team.

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

This all just went totally seamless! Great movers and everything on the app is just arranged super well with quick answers through questions in the chat. Thanks guys!

The best movers! So quick, efficient, nice and amazing! I will definitely recommend Lugg for moving! Truly the best experience!!!!

William and Tauren were the absolute best movers—they were so professional, friendly, and efficient. They went above and beyond with their service, and the move went without a hitch. They even helped me get rid of my current couch/put it on the curb. And we had such great conversations in the short time they were here! I would 1000% hire them to move again!

Nicest most helpful movers. Very professional, above and beyond considerate, exceptional care for items, great communication, and super efficient. So appreciative of Michael and Gabriel - thank you both!

I had an exceptional experience with my movers! They were punctual, professional, and handled all my belongings with the utmost care. They even took extra precautions with my fragile items, like my glass dining table, ensuring everything was securely wrapped and transported safely. The team was efficient, friendly, and made the entire moving process stress-free. I highly recommend their services to anyone looking for reliable and skilled movers!

Malcom and Alonso were amazing movers! They communicated everything in time and were very attentive to me in terms of what I needed and wanted from them. Thank you so much for your kindness and diligence at work.

Have never had better movers. They were so punctual, kind, professional and efficient. Would book them again in a heart beat. Could not have asked for a better experience!

Great movers! Very friendly, Efficient and professional. Moved an apartments worth of boxes and furniture quickly over an hour. Easy to work with. Would recommend again

Marco & Juan were amazing movers I would highly recommend. They were friendly, fast, efficient and made everything super easy. Plan on using them again in the future!!

Lovanny and Richard were great movers! They were super communicative, punctual and professional. Very helpful and friendly, 10/10 experience would recommend.

Wonderful team! Such helpful and efficient and kind movers! They went above and beyond, I am so impressed!

Ashton and Edward were efficient movers. They were also courteous, flexible, and really good at what they did.

Young, courteous, strong and careful movers! Thank you!

We had the pleasure of working with two movers who were incredibly helpful, working with us for two consecutive days. They went above and beyond to ensure everything was handled with care and efficiency, making the process so much smoother. Their professionalism and positive attitude made a stressful situation so much easier to manage!

Fantastic movers! Treated our furniture with care despite the very heavy pieces and difficult walk up building. Great team!

Professional, efficient, and a total breath of fresh air Antrone and Askari exceeded every expectation. They arrived on time, handled my belongings with care, and made the whole moving process feel effortless. Their professionalism and attention to detail really set them apart—and let’s be real, that’s not something you find every day. I genuinely appreciated how smoothly everything went. If you’re looking for movers who actually care about doing a great job, these are your guys.

We hired two separate sets of Lugg movers on the same day: One to remove a bulky, heavy, no-longer-working fridge from our upstairs apartment, and the other to pick up and deliver its replacement. Both jobs were challenging: The workers had to maneuver the appliances along narrow hallways and down / up a long, narrow internal stairway. They needed to remove the doors from both refrigerators to make them fit. Both teams carried out these challenges with patiences, persistence and professionalism! They went far beyond the call of duty and were cheerful and helpful the entire time. We were very grateful and would definitely use this service again.

Used this app twice now. All 4 movers I've had were absolutely fantastic! Such a great app. So glad I found it.

Robert and Elijah are expert movers - they had to figure out how to get a big couch down some gnarly stairs and openings. They were so fantastic and I am just so lucky to have had their help. HIGHLY RECOMMEND

These guys where amazing they helped out with everything we did have nothing packed up I was new to this app thinking they was supposed to do all the work but they packed and took everything down for us. the bill was a little high but it was worth it I would recommend these guys to anyone that needs movers

World class movers and delivered my couch up two flights of stairs with no issues. Wagner and Bernard were awesome!

Absolutely smooth sailing. Walked into the store not knowing we would be leaving with a couch and the lugg movers came so fast and we're so quick to deliver our new couch. Highly recommend :)

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

movers were amazing, the service/operation team was not. support team was constantly sending my messages to somewhere and the moving itself got even more stressful than I wished.

Lugg was a great solution for me with a property closing date that was up in the air. The flexibility allowed me to reschedule and delay the movers arrival without penalty. They showed up on time, we're professional, and did a great job.

Absolutely fantastic experience using Lugg for the first time. My movers were very personable, creative with making things fit, and patient and kind. I’d love for all my future Lugg moves to be exactly like this!

BEST movers we have ever had. They were efficient, kind, helpful, stand up people. They are amazing and seriously made our day 1000x easier. Cannot say enough good things about Alonso and Denmark are the DREAM TEAM!!!