5-star customer reviews

★★★★★ Outstanding Moving Experience! I had an amazing experience with Lugg. From start to finish, their team was professional, efficient, and incredibly careful with my belongings. The booking process was smooth, and they provided a clear estimate with no hidden fees. On moving day, Michael and Jeffrey arrived on time, worked quickly, and handled everything with care. They made sure nothing was damaged during the move. They were also friendly and accommodating, making a stressful day so much easier. I highly recommend Lugg to anyone looking for a reliable and stress-free moving experience. I will definitely use them again in the future!

Michael and Jerome were excellent for my recent move in DC—attentive, efficient, communicative, and very friendly. Would hire them again in a heartbeat.

Excellent experience! They did a fantastic job making sure the pieces were carefully handled. Highly recommended!

Luis and Joshua were great! The delivered the armoire (after hauling it up to the 3rd floor!) in perfect condition. Thank you!

Michael and Jerome were excellent for my recent move in DC—attentive, efficient, communicative, and very friendly. Would hire them again in a heartbeat.

You made a great first impression on a new customer and we REALLY appreciate you rolling with a couple changes. Thank you!

Not only moved all my pieces so carefully, but also reattached the legs to the table for me. Super nice guys!

Fombeoh and Atiqullah were great! They were friendly and efficient! We had a large donation going to goodwill and they finished the pick up quickly and efficiently! We would use Lugg again!

Benjamin did a great job! He had a good eye to make sure all of the pieces fit in the van and took care with the boxes. Fombeoh was also very helpful. Although he was on his phone for a good portion of the move at the pick up location he was helpful and worked well with Benjamin

I have used Joshua before and he always does an amazing job. He and Luis are a great team. They were so kind and careful with my deliveries. Please be sure to treat them well. Thank you Lugg.

Really great job, exceeded all of my expectations. When there was a delay in pickup, Lugg upgraded my van to a box which was very appreciated. The movers texted me every step of the way before their arrival.

Michael and Jerome arrived at the pickup location on time, packed the items carefully and delivered them with care and attention. Along the way, they maintained regular communication with me during the process. Thank you!

They did a great job. They dropped it off and were in & out in minutes. The dresser was solid wood and they got it up the two flights of stairs like nothing. I will definitely use this service again!

As always, they were professional and treated my things as if it was theirs. I highly recommend Michael and Emmanuel. Thanks guys!

Daniel and William of the greater DC area were awesome! William kept me informed throughout the entire process from his ETA, to taking pictures of the item, and wrapping the item with the upmost care. Daniel and William were extremely knowledgeable and went the extra mile. I appreciate them helping me move an existing piece out of my unit as well as dropping off my new desk. Will definitely be using Lugg again!!!

Michael and Emmanuel were the best movers I’ve had so far on this platform. Exceptional, would absolutely use again.

They were on time, communicated well and super helpful and willing to move my items! I appreciate it and would definitely use this company again! Thank you, Kyoungmin & William!

The team did an outstanding job! They communicated effectively among themselves to determine the safest and most efficient method for moving a heavy table top from the first floor to the basement. They also assisted in installing the legs and carefully turned the table over, ensuring it remained undamaged throughout the process. My first time using this app and very very pleased. Thank you very much! Mona

Abimbola Adeyey and William got the job done quickly and were careful with our furniture. It took less than 30 minutes to finish the job and the whole process was easy and painful free. They were great to work with!

Fabulous job! The movers were very professional and friendly. So glad the Lugg is on the east coast now!

Julio & Nestor were timely and very careful when handling my furniture which I very much appreciated!

I have used Jerome and Michael before, and they are fantastic! They are very efficient, and take close attention to detail. They’re very careful with wrapping individual items, inspecting before they move anything and send these photos. They called to let me know they are on the way and check in with me periodically with any update. I’m very grateful for love and thank you for such wonderful hired. Five stars all the way around.

Both Erick and Rex did an amazing job with a challenging piece of furniture. I would recommend them to everybody! Thanks guys!

Michael & Emmanuel were FANTASTIC. Friendly, efficient, and pros at fitting everything snug into our POD unit! Best Lugg experience, Thank you both!

Michael and Jerome were amazing! They were friendly, knowledgeable, and treated my belongings as their own. Would definitely recommend them to anyone. Thanks guys!

Every piece was well cared for and the team arrived promptly, worked quickly, and were very easy to work with.