5-star customer reviews

World class movers and delivered my couch up two flights of stairs with no issues. Wagner and Bernard were awesome!

This all just went totally seamless! Great movers and everything on the app is just arranged super well with quick answers through questions in the chat. Thanks guys!

The best movers! So quick, efficient, nice and amazing! I will definitely recommend Lugg for moving! Truly the best experience!!!!

Lovanny and Richard were great movers! They were super communicative, punctual and professional. Very helpful and friendly, 10/10 experience would recommend.

The nicest movers I’ve ever worked with! My item was heavy and in a walk-up. They were fast, efficient, and smiling the entire time. I’d give these guys 1000 stars if I could. ✨ thanks for making it easy for me!

Absolutely fantastic experience using Lugg for the first time. My movers were very personable, creative with making things fit, and patient and kind. I’d love for all my future Lugg moves to be exactly like this!

We had the pleasure of working with two movers who were incredibly helpful, working with us for two consecutive days. They went above and beyond to ensure everything was handled with care and efficiency, making the process so much smoother. Their professionalism and positive attitude made a stressful situation so much easier to manage!

Professional, efficient, and a total breath of fresh air Antrone and Askari exceeded every expectation. They arrived on time, handled my belongings with care, and made the whole moving process feel effortless. Their professionalism and attention to detail really set them apart—and let’s be real, that’s not something you find every day. I genuinely appreciated how smoothly everything went. If you’re looking for movers who actually care about doing a great job, these are your guys.

Nicest most helpful movers. Very professional, above and beyond considerate, exceptional care for items, great communication, and super efficient. So appreciative of Michael and Gabriel - thank you both!

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

Absolutely smooth sailing. Walked into the store not knowing we would be leaving with a couch and the lugg movers came so fast and we're so quick to deliver our new couch. Highly recommend :)

Have never had better movers. They were so punctual, kind, professional and efficient. Would book them again in a heart beat. Could not have asked for a better experience!

Both movers were very friendly and took extra care in making sure my items were delivered with no issues. I’m very happy with the service I received.

I had an exceptional experience with my movers! They were punctual, professional, and handled all my belongings with the utmost care. They even took extra precautions with my fragile items, like my glass dining table, ensuring everything was securely wrapped and transported safely. The team was efficient, friendly, and made the entire moving process stress-free. I highly recommend their services to anyone looking for reliable and skilled movers!

Great movers! Very friendly, Efficient and professional. Moved an apartments worth of boxes and furniture quickly over an hour. Easy to work with. Would recommend again

Carlos and Vincent were amazing! They are the best movers I’ve had. Polite and professional. And Fast!

William and Tauren were the absolute best movers—they were so professional, friendly, and efficient. They went above and beyond with their service, and the move went without a hitch. They even helped me get rid of my current couch/put it on the curb. And we had such great conversations in the short time they were here! I would 1000% hire them to move again!

Robert and Elijah are expert movers - they had to figure out how to get a big couch down some gnarly stairs and openings. They were so fantastic and I am just so lucky to have had their help. HIGHLY RECOMMEND

Ashton and Edward were efficient movers. They were also courteous, flexible, and really good at what they did.

LUGG is a great resource! I have used LUGGers for a number of events over the last few years. Everything from standard moving of furniture to helping me move/sort boxes during a big garage cleanup. The people who come are always very courteous and helpful.....always willing to help in any way they can. I highly recommend their services -- a life saver for those of us with a bad back issue (my husband) OR for those of us who have okay backs but are not able to lift over 20 lbs.

Moving isn't a fever anymore. I've used Lugg 2 times, and each time it was 5*. I don't have to watch them, they managed to to everything perfectly by themselves. Thanks.

The movers worked very fast and efficiently. Despite being hot weather they were nice and communicative the entire time. I had zero issues with them. What I do have some concern about is the price of the final move verses the estimate I received at booking. I booked the medium tier lug, set it for a room full of things, and received an initial estimate of ~ $80 base + $20 for driving + ~$2.20 per minute of work. The total of this was something closer to $300. I understand it was an estimate, but my final charge was $400. When I was thinking about what moving company to go with, I saw a lot of options but chose lugg ultimately because of my Experience with an driver who picked up things from ikea. The rate was far less, and while I understand it was the first tier option with one person, the actual time allotted was still comparable to the time spent today. I am disappointed in being misled by Lugg. I understand that it was an estimate and but I was charge almost an extra 25%. I believe that based on the items moved and the time allotted the end price was not appropriate, especially when I compare it to my previous experience with the ikea order. I hope that in the future your estimates are more accurate, as misleading clients feels dishonest. I usually do not complain about service but the 25% extra charge is too much. I hope that we could resolve this issue.

These guys where amazing they helped out with everything we did have nothing packed up I was new to this app thinking they was supposed to do all the work but they packed and took everything down for us. the bill was a little high but it was worth it I would recommend these guys to anyone that needs movers

Wonderful team! Such helpful and efficient and kind movers! They went above and beyond, I am so impressed!

movers were amazing, the service/operation team was not. support team was constantly sending my messages to somewhere and the moving itself got even more stressful than I wished.

Fantastic movers! Treated our furniture with care despite the very heavy pieces and difficult walk up building. Great team!

BEST movers we have ever had. They were efficient, kind, helpful, stand up people. They are amazing and seriously made our day 1000x easier. Cannot say enough good things about Alonso and Denmark are the DREAM TEAM!!!

Malcom and Alonso were amazing movers! They communicated everything in time and were very attentive to me in terms of what I needed and wanted from them. Thank you so much for your kindness and diligence at work.