5-star customer reviews

Kris went above and beyond service! He was very friendly and agreed to stay to inspect the furniture. He ran ahead of schedule, which I truly appreciated. he used the Lugg app and I was able to track the delivery with ease

This was my first time using Lugg. These 2 men were very polite, kind and helpful. I appreciate how fast my delivery took. Thank you

They were on time, kept me informed about status, were careful with my delivery and really kind. Thank you.

Oscar and Jorge were awesome both on the pick up and delivery. They were very careful with the furniture and were so polite too. Thank you!

It was terrific to work with Oscar and Luis! They became my partners in this move. I had a 2nd floor spacious two room office for over 20 years. Oscar and Luis moved half of the contents down the stairs into a dumpster next door, six of the largest items down the stairs onto the sidewalk for the city to collect, and the rest, including four fully loaded metal filing cabinets, into a 3rd floor storage facility locker. Oscar even swept the office floor and removed the pile of dust with a wet cloth so that not a trace of the move remained! All the while remaining upbeat and fast moving. Amazingly, the cost was half of the lowest competitor's bid. An all around great experience. For sure, hire them!

They were great !!! They let me know the status of delivery and NO FAULT OF THEIRS but I have to book them for another load now The pickup location thought it could be done in one load Thank you very much

I was recommended to use Lugg by a friend and I'm so glad to have done it. Adam and Scott were quick, friendly and attentive to info I text to them. This delivery of my couch a d ottoman went smooth. You guys ROCK!!!!

Andrew and Andre where quick with my delivery and showed me some features of my file cabinet that were helpful!

Richard was very cordial and helpful throughout the delivery. Represented your company in a very positive way and makes me absolutely ready to use the service again should the need arise.

I use Lugg for my clients whenever needed. (I'm a Professional Organizer, helping clients declutter their homes, offices, storage units; help clients pack/move/unpack.) So Lugg has come in super handy!! I just learned about them about a month ago. They've been in business 3 yrs. Soooo smart to start a company for on demand, small, local moves! Gives people a way to make quick cash same day with tips. Gives customers a way to get things they shopped for but can haul in their car. Gives my clients a way to de-clutter their space by selling or donating their large items! Tip! Donate furniture and building supplies (bricks, tile, ladders, tools, carpet, rugs, whatever) to the local Habitat for Humanity donation center! Lugg will drive it there!

The guys were very friendly, professional and helpful- they even used their own drill to tighten some loose screws for us upon delivery. Highly recommend

Extremely communicative and kind! Went above and beyond with the delivery. Would love to use them again!

Todd and Kali were great, friendly and quick too! Would definitely want them on my next pick up/delivery!

10/10 recommend this team! They were quick and communicative throughout the whole process. Very flexible with our special request- The delivery and handoff was great!

They are Very professional, super nice and kind. They handled our delivery with care. We had heavy furniture to deliver. They are so strong! We are so happy with their service, we want to hire them again if we can.

Very professional and communicated well during the pickup and delivery. Will definitely use this service again!

Both Joanys and Jon were very helpful, kind and did everything they could to with my tall refrigerator. They know well about the refrigerator delivery which I was very grateful about. ⭐️⭐️⭐️⭐️⭐️

Both of these guys helped immensely when I had to arrange delivery and couldn't be there- highly recommend

Great team!! They picked up a table I bought from Facebook marketplace, they plastic wrapped it with protective blankets and carried it seamlessly into my home! Good communication and fast prompt delivery. Highly recommend!

I had a great experience with Christopher and Daniel. They had to go a long way for the delivery but they were friendly and helpful

Thank you Jaiden for the exceptional service! The delivery was prompt, professional, and handled with such care. I truly appreciate the effort that went into making sure everything arrived in perfect condition. You went above and beyond, and I’m incredibly grateful for your hard work. Keep up the great work. Thank you again!

Every aspect was great: fast, cautious, and got the job done. What great app idea!! I bought a new sectional at living spaces and delivery wasn’t available, so before lugs I would’ve had to rent a U-Haul and try to find someone that can help me. That would’ve taken all day and the price of the rental for U-Haul and gas would’ve been almost the price of lugs. Great concept thank goodness for this platform.

Caring, knowledgeable and a desire to make delivery perfect! Great representation for the company they represent!

Krishna was incredibly helpful and professional. Not only did he handle my delivery with care, but he also went the extra mile by carrying my heavy box upstairs for me, which I truly appreciated as I live alone. He was efficient, strong, and made the process smooth and stress-free. Highly recommend his service!

Kris was extra communicative, kind and helpful! I’m so grateful he did my delivery and would recommend him to anyone!