5-star customer reviews

They are very professional, taking pictures before packing furniture and after unpacking furniture, detailing the details of the furniture before and after moving.

We had a great experience with this delivery. Rocky and Cruz were friendly and offered us practical advice on how to carry on from where they expertly left off. I could also tell that they took good care of our new dining table and I’m very grateful for that!

Great communication, very flexible with the dropoff location and no complaints regarding the handling of my delivery.

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

Jesse and Rocky were incredibly friendly, efficient, fast and professional. With a full XL truck, pickup and delivery was each completed in less than 45 minutes. My items were not damaged or missing. Thank you Lugg for hiring such talented movers!

They both were really nice and professional. They kept me updated from the time of pickup and delivery.

Early to delivery. In and out in 5 minutes. Very friendly. Tipped them in cash instead of through the app

Awesome experience.. very nice delivery folks.. very professional!!.. just loved the overall experience!!..

Had the perfect delivery experience, super punctual and very professional. Would definitely recommend moving with them if you can! Thank you so much!

LUGG is a great resource! I have used LUGGers for a number of events over the last few years. Everything from standard moving of furniture to helping me move/sort boxes during a big garage cleanup. The people who come are always very courteous and helpful.....always willing to help in any way they can. I highly recommend their services -- a life saver for those of us with a bad back issue (my husband) OR for those of us who have okay backs but are not able to lift over 20 lbs.

Went above and beyond to make sure the delivery went smooth. Kind, caring, and very good. Have used before and if it’s these two dynamic duo gentleman, I will use again and again. Truly great experience. Thank you Bashaar and Ryan! If you need Lugg, trust these guys.

Moshe and Breion were very careful and attentive to their surroundings. Did not rush trying to drop off my four items as if it was a "speed" delivery process. Both were polite and courteous as well as professional. Would definitely use their services again!

They were a couple of hours late, but did make the delivery in good time. Delivery was quick and smooth.

Abel and Omar provided timely, professional service and helped with the furniture placement to ensure it was exactly as I wanted. Lugg movers never fail us!

Super nice guys! Worked quick and were careful with the delivery and placement. Would work with them again. Thanks, guys!

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

On time delivery and they went extra miles to deliver the items into my apartment. I real appreciate these guys. Thanks

Jesse kept in contact with me until final delivery was made. This service was a HUGE help for us! Thank you!

I had an exceptional experience with Gerald and Keyserling! They delivered my furniture promptly and with the utmost care. Their professionalism and attention to detail were truly impressive. I highly recommend their services for a hassle-free and top-notch delivery. Five stars all the way! ⭐⭐⭐⭐⭐

Darryl and Gerard were super helpful, patient and kind about our complicated delivery location and got our delivery to us with no issues. Thanks so much guys!

Ryan kept me updated throughout the process, and both Ryan and Rocky handled my delivery with care. I’ll definitely use this service again!

Great service done by Diego from Lugg, excellent handling of the furniture

Both Mr. Ryan and Mr. Dwight were great! They were on time, and placed the delivery exactly where I asked them to with no issues. Their professionalism was “Second to None”!

I had booked a second order for delivery and it got canceled because Logan thought it was a duplicate order Gracious, and took both orders for me from IKEA and helped out greatly. They were wonderful.

The guys were very professional and courteous. The whole experience from start to finish was the best delivery experience I’ve ever had

I have booked luggage to deliver my furniture. They were very professional, punctual, and handled the sofa so carefully, I was assured that I have taken right decision of booking lugg

They were great, super helpful and somewhat concerned that I wasn’t asking them to donate more. This was my time using Lugg a unfortunately the first to luggers were really unhelpful and left without carrying my bed frame to the second floor after delivery. Within a half hour I had the best customer service experience of my life and great part 2 to my Lugg experience. I'll definitely be a returning customer!

Dwight and Ryan were incredibly communicative from the start. They took initiative by disassembling some of furniture that had an awkward fit in the van to keep the delivery on schedule. They were both polite and professional. I would definitely book them again.

Dwight and Ryan were absolutely awesome! They were so considerate and helpful with the delivery of our IKEA order. They communicated throughout the whole process of pickup and delivery making everything pleasant and stress-free. Thank you!

Thank you for moving all of our furniture into storage and for helping us get something done that we’ve been meaning to do for several years!!

Haile & Jesse were terrific! I received accurate and timely text messages about my delivery, and when I had a specific question, I received a prompt response. The delivery experience went very smoothly, and I greatly appreciate their help.

Jonathan and Ryan were wonderful! I needed to have an emergency delivery made to the hospital ICU pretty late in the evening, and they were extremely fast, efficient, and thoughtful. They kept in touch with me throughout the process to let me know their progress, and went above and beyond to bring the delivery right to the nurse taking care of my mom. They handled a small job with truly big hearts, and my mom and I are very grateful for their help.