5-star customer reviews

They did a great job! Was amazed how much of our large furniture they were able to fit into their sprinter van.

They did great. They helped get the furniture up the apartment stairs and helped get it put in my apartment really quickly. They were very professional and polite.

On time, and super efficient. They had an incredibly difficult piece of furniture to navigate stairs with, and they did it with no issues.

Very professional and friendly. Were very careful with transporting our furniture. Thank you so much for your amazing service!!

Appreciated how on-time this delivery was, and the extra effort they put in getting the piece of furniture into the house! Thank you!!

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

Ramon and Jose did a great job. They were cordial, and quick. All of my things arrived in one piece (nothing broken). They were careful not to mark up walls when carrying awkward furniture.

Right on time. Super friendly. Knew what to do with a difficult piece of furniture to get it out of the room. Fast. Efficient. All in all, a pretty perfect experience.

Professional, efficient, and a total breath of fresh air Antrone and Askari exceeded every expectation. They arrived on time, handled my belongings with care, and made the whole moving process feel effortless. Their professionalism and attention to detail really set them apart—and let’s be real, that’s not something you find every day. I genuinely appreciated how smoothly everything went. If you’re looking for movers who actually care about doing a great job, these are your guys.

Claudio and Anthony were very helpful and careful with the furniture. They put the cabinet table in the space I wanted. Thank you Claudio and Anthony

Steven and Cobey were fantastic! In fact, the entire app experience was great. I was at a store and bought a heavy furniture piece. I scheduled a delivery and they were there in 30min! Super nice guys, were careful and did a great job :)

Lugg was a great solution for me with a property closing date that was up in the air. The flexibility allowed me to reschedule and delay the movers arrival without penalty. They showed up on time, we're professional, and did a great job.

Accommodating and professional service. They arrived on time and were very efficient and careful with handling the couch, which I appreciated. I estimated I would be able to get the furniture up the stairs with only one other person and how wrong I was. Fortunately they were there to help with the heavy lifting, as this job was way beyond what me and another friend would have been handle on our own. Thank you so much again!

My furniture piece wouldn’t fit through my back gate but Jose and Ramon lifted the item up over the gate! Thanks guys!

They did a great job. They were friendly and worked quickly. They did not, however, wrap any of my furniture and I don’t think it took them 70 minutes to unload into my new apartment. I would still recommend Lugg

Notified me of poor handling by furniture store at pick up site. Great communication and careful handling.

Jeremy and Robert worked fast and handled my furniture with care. The pickup location was a bit tricky, and the furniture was heavy, but they navigated everything well and delivered it within the expected time frame.

Excellent communication and quicker furniture delivery than even most food orders. They picked up and dropped off from the east side to west side faster than Uber Eats/Door Dash for next door burgers. Once here, they placed the furniture smoothly and quickly without any scratches to our property or furniture!

Robert and Pedro are true professionals and did a great job of delivering my furniture. Highly recommend this service!

Carefully strategized how to get the furniture out without damaging walls. Listened to my requests about furniture placement in storage. Friendly. Would highly recommend.

5* Service!! Excellent Communication, Superior Service, Professional!!! The Best Delivery Service!! So Easy to use! Thank You Macy's!! I will now only shop at Macy's Furniture because of Lugg's Outstanding Delivery

Young, courteous, strong and careful movers! Thank you!

Marco & Juan were amazing movers I would highly recommend. They were friendly, fast, efficient and made everything super easy. Plan on using them again in the future!!

They were excellent, very careful and professional. They took extra care not to damage our furniture.

Gabriel and Edward arrived early and made my move so efficient. They were very careful with my furnitures and make it easy for me to move into my new spot. Thank you again!

These guys were amazing. We had a complicated and unique move involving removing heavy pieces of furniture from a large yacht at the end of a very long dock and up a very, steep ramp, multiple times. Many companies wouldn’t take on such a task or would charge us too much to make it feasible. Ramon and Jose didn’t even mention the numerous challenges with our move. They were careful, professional, courteous, flexible with their time, and we couldn’t have done this without them. We highly recommend hiring them and when we need help in the future, we know who to call.

Used this app twice now. All 4 movers I've had were absolutely fantastic! Such a great app. So glad I found it.

We hired two separate sets of Lugg movers on the same day: One to remove a bulky, heavy, no-longer-working fridge from our upstairs apartment, and the other to pick up and deliver its replacement. Both jobs were challenging: The workers had to maneuver the appliances along narrow hallways and down / up a long, narrow internal stairway. They needed to remove the doors from both refrigerators to make them fit. Both teams carried out these challenges with patiences, persistence and professionalism! They went far beyond the call of duty and were cheerful and helpful the entire time. We were very grateful and would definitely use this service again.

These guys were amazing! Very prompt and careful while hauling They arrived practically minutes after we got home from ordering the furniture! Couldn’t have asked for better delivery! Thank you 😊

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

They did a great job. They were punctual, friendly, professional and took good care in handling the furniture.

LUGG movers always show up within the hour I choose for them to come, usually at the beginning, and always ready to do the task. They are efficient and careful workers

Arrived right on time, super friendly, moved the big boxes carefully and expeditiously to exactly where we requested them to. 10/10 would ask to help move furnitures pieces again :)