5-star customer reviews

Worked hard and the Goodwill did not take the cabinet so they contacted me and spoke with the manager and tried to get the manager to take the cabinet but Goodwill didn’t have space for it so they phoned me and had to return the items to my house which was a lot of moving heavy items for them. I appreciated their help and professional attitude throughout the process.

It was a very rainy day, and the guys wrapped the mattresses so they wouldn't get all wet. They were careful with my household items, since the work area was cluttered. They used moving pads to avoid any scratches or damage. Even though the move was just a few blocks, they strapped everything, making sure the items wouldn't move around. They even helped putting the mattresses in place. Very good communication and very professional.

I had this large sofa I thought wouldn’t go upstairs through a tight space, but they used their expertise to get it done. Super!

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

They communicated well. Made great suggestions to help save time and make the move easier. Great to work with! I appreciate their professionalism a help greatly. Thanks guys! Thanks Lugg for making them available. I Can't wait to get Mom settled in her new place and call Lugg again! MSM

Jeffrey and John were extremely patient and careful with the placement of this extremely heavy double recliner. Just great guys! Thank you!!

Edward and Gabriel were great! They handled my sofa with care and were kind enough to let me ride with them back to my apartment since they had room. They had to take my door off the hinges due to the tight space but expertly did it and placed it back without a problem. They truly went above and beyond (': Super grateful!

These two were the BEST team that my partner and I could have asked for. They went above and beyond to help us move. Not only did they problem solve like WIZARDS, they were incredibly friendly and made sure that our items were moved safely. Which doesn't even really cover how difficult our job was. We had an incredibly difficult and HEAVY couch to move ( that I think many may have given up on), but they took the time to expertly move it with kindness and grace. I wish I could emphasize even more that they are both such a dream to work with. Truly so grateful for them!

Claudio and Sean were awesome! They made our move into our new place so much easier on us. They were efficient, polite and hard working. They were also very careful with our items and made sure not to ding any walls. 10 out of 10 we would hire them again :)

They were right on time and patient when gps took them to the wrong place due to my house being new construction.

Steven and Celerino are Tetris wizards. They magically transported a giant treadmill out of a small bedroom into a narrow basement space for us. I seriously don’t know how they did it. Pure magicians. They were also very polite and professional. I couldn’t be more happy with their service.

Gabriel and Caleb were one of the best workers I’ve ever met. They were professional and polite and went above and beyond in making the delivery a joy. It was such a surprise being greeted by their smiling faces considering it was one of the hottest days on record. Thank you and I will use your company again when needed.

Carefully strategized how to get the furniture out without damaging walls. Listened to my requests about furniture placement in storage. Friendly. Would highly recommend.

Friendly faces & good workers! Gave them both a tip. Thank you, will definitely use your service again!

Excellent communication and quicker furniture delivery than even most food orders. They picked up and dropped off from the east side to west side faster than Uber Eats/Door Dash for next door burgers. Once here, they placed the furniture smoothly and quickly without any scratches to our property or furniture!

Ramon and Jose were wonderful! Very careful with the items being moved and work well with me to ensure everything was placed in the correct location. 5 stars!

They agreed to move a loveseat out of my living room that was not picked up by Habitat for Humanity as agreed to make room for the sofa they brought me. They were careful, respectful and very thoughtful in how they navigated a small space.

this team is timely, communicative, and totally pro. got my couch up to a third floor apartment gracefully and quickly. so grateful to have had their help. thank you!

My couch came on the same day I went to the store. They were so convenient and fast. They even bring the whole thing inside my place. Such a hard work! So glad my couch came faster than I thought.

Davari and Sean communicated well , were considerate about my concerns , and got my replacement loveseat picked up from seller and delivered efficiently and seamlessly!

They were both great! Timely, efficient, careful with my belongings, helped me setup at the new place, and communicated with me the whole time. Wouldn’t absolutely recommend

These guys were prompt, professional and worked quickly. We will be using them in the future for our other delivery needs. Highly suggest using them.

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Davari and Sean moved a couch for me and placed it in my basement. So helpful and wonderful to work with. Couldn't have asked for more. Strongly recommend!

Master tetris movers. Moved a huge couch into a small space with not a single ding to a wall or door frame. Kind and patient too.

Claudio and Anthony were very helpful and careful with the furniture. They put the cabinet table in the space I wanted. Thank you Claudio and Anthony

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

Steven and Anthony loaded and hauled my new greenhouse quickly and easily, and even placed it alongside my house behind the fence. Thanks!

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐