5-star customer reviews

Jeremy and Robert worked fast and handled my furniture with care. The pickup location was a bit tricky, and the furniture was heavy, but they navigated everything well and delivered it within the expected time frame.

Notified me of poor handling by furniture store at pick up site. Great communication and careful handling.

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

My furniture piece wouldn’t fit through my back gate but Jose and Ramon lifted the item up over the gate! Thanks guys!

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Carefully strategized how to get the furniture out without damaging walls. Listened to my requests about furniture placement in storage. Friendly. Would highly recommend.

They were excellent, very careful and professional. They took extra care not to damage our furniture.

Steven and Cobey were fantastic! In fact, the entire app experience was great. I was at a store and bought a heavy furniture piece. I scheduled a delivery and they were there in 30min! Super nice guys, were careful and did a great job :)

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

On time, and super efficient. They had an incredibly difficult piece of furniture to navigate stairs with, and they did it with no issues.

This was the first time, using Lugg and what a fantastic service. Jason was available just before the est arrival and delivered the items safely at home. Highly recommend.

Robert and Pedro are true professionals and did a great job of delivering my furniture. Highly recommend this service!

Quick, communicative, and polite. I purchased a heavy item at Home Depot. Kyle and Frank had it at my home in an hour.

These guys were amazing. We had a complicated and unique move involving removing heavy pieces of furniture from a large yacht at the end of a very long dock and up a very, steep ramp, multiple times. Many companies wouldn’t take on such a task or would charge us too much to make it feasible. Ramon and Jose didn’t even mention the numerous challenges with our move. They were careful, professional, courteous, flexible with their time, and we couldn’t have done this without them. We highly recommend hiring them and when we need help in the future, we know who to call.

Timely and polite. App gave them wrong directions and still made it at home he bottom of delivery window.

These guys were amazing! Very prompt and careful while hauling They arrived practically minutes after we got home from ordering the furniture! Couldn’t have asked for better delivery! Thank you 😊

Very professional and friendly. Were very careful with transporting our furniture. Thank you so much for your amazing service!!

Accommodating and professional service. They arrived on time and were very efficient and careful with handling the couch, which I appreciated. I estimated I would be able to get the furniture up the stairs with only one other person and how wrong I was. Fortunately they were there to help with the heavy lifting, as this job was way beyond what me and another friend would have been handle on our own. Thank you so much again!

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

Claudio and Anthony were very helpful and careful with the furniture. They put the cabinet table in the space I wanted. Thank you Claudio and Anthony

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

Gabriel and Edward arrived early and made my move so efficient. They were very careful with my furnitures and make it easy for me to move into my new spot. Thank you again!

Ramon and Jose did a great job. They were cordial, and quick. All of my things arrived in one piece (nothing broken). They were careful not to mark up walls when carrying awkward furniture.

Excellent communication and quicker furniture delivery than even most food orders. They picked up and dropped off from the east side to west side faster than Uber Eats/Door Dash for next door burgers. Once here, they placed the furniture smoothly and quickly without any scratches to our property or furniture!

These guys were prompt, professional and worked quickly. We will be using them in the future for our other delivery needs. Highly suggest using them.

They did a great job! Was amazed how much of our large furniture they were able to fit into their sprinter van.

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

5* Service!! Excellent Communication, Superior Service, Professional!!! The Best Delivery Service!! So Easy to use! Thank You Macy's!! I will now only shop at Macy's Furniture because of Lugg's Outstanding Delivery

They did great. They helped get the furniture up the apartment stairs and helped get it put in my apartment really quickly. They were very professional and polite.

They did a great job. They were punctual, friendly, professional and took good care in handling the furniture.

They did a great job. They were friendly and worked quickly. They did not, however, wrap any of my furniture and I don’t think it took them 70 minutes to unload into my new apartment. I would still recommend Lugg