5-star customer reviews

Ted was willing to go above and beyond to help move a piece of furniture that needed to be returned and he also returned to the store voluntarily and without complaint when the store forgot to include a piece of furniture and mounting hardware that should have been included in the original delivery.

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Fantastic service. They went above and beyond by bringing their own delivery and wrapping supplies and ensuring everything was safe from the weather and secured during transport.

Quick & professional delivery, made sure the furniture piece was not damaged and handled it very carefully. They also pointed out manufacturing defect that I didn't catch when I purchased the furniture, which was helpful. Thank you!!

Great communication! Quick pick up and delivery! Very friendly and put my bookcases right where they belong!

Jawan was great! We did have a problem with Lugg though…our delivery was supposed to be between 2-3pm and our items did not get delivered until 8pm. On the app, there were 3 different driving teams and when we called the first one around 3pm, the driver claimed to be on their way to IKEA for pickup and then our home. We had to cancel plans because we were relying on the delivery from Lugg. A refund would be appreciated.

Almir and Manny were two very efficient, polite and professional gentlemen. I really appreciate their help with delivery my Mom's coach. Thank you for your wonderful service.

Great luggers. On time, efficient. Quickly delivery from store and helped put the boxes inside for me. Very happy with their service. They were also friendly and professional.

Awesome delivery! They took the time to wrap the piece and cared for it when they placed it. Super happy!

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

These two guys were great. Our delivery was right on time. They were fast but careful and helpful placing the very heavy dresser. I hope we get them both again.

Extremely professional and accommodating. Very much a pleasure to find such a nice and friendly person for my delivery!

The men communicated with me at every stage of the delivery process and were extremely professional! I've used Lugg before and the service does not disappoint.

Quick pickup and on time delivery. My couch arrived in less than 2 hours from the moment I submitted the order.

Good communication about timing of pickup and delivery. Were also very flexible when I needed to meet them at the store to coordinate pick-up.

The guys were super fast with the delivery and both very respectful. Would highly recommend using the services in the future.

Awesome movers. Made sure the couch was exactly where I wanted it, and took the time to make sure it was a smooth delivery

There was a mix up with my delivery and they were patient and kind enough to work with me through it. My furniture was delivered on time.

The delivery was so quick and it went so smoothly. It was such a relief not to have to haul a couch upstairs by myself. Worth every penny.

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

These guys were prompt, professional and worked quickly. We will be using them in the future for our other delivery needs. Highly suggest using them.

Thank you for your timely delivery! Will definitely be requesting your services for any future needs, thanks again!

Abdul was very professional, helpful and kind. I mostly appreciate his positive attitude and making this very heavy delivery possible with no hesitant.

They were both punctual, helped take the furniture up stairs, and made the delivery very easy. Definitely using lugg again!

Very helpful, professional and had positive attitudes. They made my pick up at the shop and delivery to my new studio completely easy. Would recommend these gentlemen!

Appreciate the quick and efficient moving, pickup, and delivery. Had a last minute change of delivery location and they adapted seamlessly.

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

Your tracking notifications were so helpful. Thank you. Steven and Steven were very friendly and helpful and actually did me a favor by taking the heavy part of my old chair out to the garage for me. They were in and out in minutes. There were no stairs or elevators to contend with. You should consider using Lugg.com for your next delivery.

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

Aram was very friendly on the phone and a punctual driver. Kenneth made short work of carrying in all the boxes. They made it a very quick and easy delivery. Thanks guys!