5-star customer reviews

I have never been happier. Chris and Johnny are a top team, they worked together seamlessly and got everything in the van without a hitch. Only issue was a dark stain on the mattress about the size and shape of a coffee can. That side is face down now and I will never see it again in my lifetime. A small price to pay for an otherwise flawless move.

Both Daniel and Kris are great. They helped me with Costco queen bed, mattress pickup and delivery. They went above and beyond and got everything delivered to my second floor. 100% recommend them.

They went there extra effort of bringing up our IKEA mattresses that had been delivered earlier to the door.

I highly recommend Juan Jose and Joaquin! They worked great together to get my new king sized mattress and box springs set up! Very respectful and friendly. 5 star service!!

I would love to rate Andrew and Nadia more than the full star if the rate allowed. They are very friendly, efficient and being considerate to the customers. They bring various tools like trucks and trolley to facilitate this moving. When they saw I use a mattress bag to protect my mattress, they think this will be more efficient and safe than simple wrap up. Thus they decide to buy mattress bags after this moving so that they can better serve their customers next time. You will find they are always stepping the shoes of their customers to buy appropriate tools and provide efficient and smooth moving service!

Timely, professional, and communicative, and friendly! Thanks for hauling the mattress up all those stairs.

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

I have a crazy heavy mattress they handled it well lots of lose stuff every where and they got the moving things out of there.

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

On time. Friendly & explained how they would unload mattress & box spring. Brought the new bed into house and place it in the room I needed the bed. Polite & answered my questions about other services LUGG provides. I would like to work this team again to move some furniture around in my house. I will create another ticket for services inside my house sometime next week.

Julio and Chris were professional and extremely careful loading in a new mattress into our home. They were expert movers and made it look easy Thxs again for your professionalism and care today!!

Got right to work and even had their own straps to tie my mattress down! Very helpful, professional, and proactive movers who expertly handled all my furniture, even disassembling and reassembling my desk to make it fit through doors. Thank you so much!

Super kind, loaded truck down well and strapped everything in. Helped lift mattress up with ease! Super thankful!

These guys were prompt, professional and worked quickly. We will be using them in the future for our other delivery needs. Highly suggest using them.

Carlos team delivered my king size mattress effortlessly into my tiny apartment. They offered taking the cover out and toss it in the recycle bin. Highly recommend booking lugg with them.

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

Noticed a tear in our mattress that neither us nor the sales associates noticed. And was able to get another one quickly

This was my first time using Lugg! Dana and Royce were professional and came with material to keep the mattress covered which was great since it was raining! They went above and beyond , will recommend them to anyone!

Jose & Luisito made the process really easy! They were super friendly and were in and out with the mattress in less than 5 minutes!

Thank you for helping me move the old mattress out. I had a broken wrist and I was really worried about how I was going to do this. I appreciate your professionalism and help.

John was very timely, called when he was on his way, and helped me move my mattress up two flights of stairs. Incredibly helpful and respectful!

Daniel and Kris were super nice and did a great job of bringing our mattress to us! We highly recommend.

I had an urgent move-in, but my moving company couldn’t come for a few days. Thinking it was no big deal, I decided to move my mattress myself since it was a short distance, and I had bought vacuum bags to roll it up. Turns out, I was way too confident—things didn’t go as planned, and I ended up stuck in the hallway with my mattress, completely clueless about what to do. That’s when someone recommended Lugg to me. I tried it for the first time, and YuYa and Brandon showed up like lifesavers! Their truck was big enough to not only move my mattress but also some boxes of clothes and furniture I needed. They were super friendly, professional, and worked quickly. After comparing my experience with the moving company, I have to say I prefer Lugg’s service. And Lugg is super flexible, which is perfect for ppl with last min change or unexpected needs. It was such a great experience—highly recommend!

They were careful bringing my two mattresses and bed frame up to the second floor without damaging art on the wall etc. They were very polite and friendly.

Fernando & Sujey were awesome and helped deliver our mattress into the customers house and haul away the old one. Great communication and friendly people!

Persistence Got the mattress into my place Give these guys some equipment to help! Great attitude too

Went above and beyond to help with the delivery of a difficult bed base that kept moving around. Then offered to help with the mattress too. Very pleasant too!

They were very nice and amiable, they helped me move my mattress with zero headaches. Props to them, I would use their services again