5-star customer reviews

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

Excellent service from Ricardo and Juan. They complied perfectly with the delivery time and were very friendly in their service

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

Both, Jason as well as Bolivar delivered excellent customer service, very polite and helpful. They both entered my property and dropped off my furniture right where I asked. Thank you My Luggs, I will keep you in mind for next delivery need.

Outstanding experience using this company. Mario and Anthony were very professional, helpful and made the whole delivery process very simplistic. They are both great guys and I look forward to using them again.

Service was Fantastic!!! On time delivery was perfect very professional and great team work. Very pleasant. Perfect perfect 👌👍

The delivery process was outstanding. Brian kept me up to date with the detail of the delivery. I received texts on expected delivery time and email contact for certificate of insurance needed for the delivery. Upon arrival, Brian took the time to speak with manager and everyone in the building to expedite the delivery. I am extremely great full to Brian for his patience, professionalism and wellness to solve small logistic problems from my building. He gets my outmost respect. I am sure Jesus helped Brian in the process. Overall , extremely satisfied with the full service. Thank you

Great communication and professional hard to find these days. Helped and willing to make sure I was satisfied with product and delivery. Will use them again.

Juan and Maximilian did an amazing service. They were here on time, they were highly professional and handled my Ikea boxes with great care. Before they left they asked if we needed anything else. We are very happy with the service. Hopefully next time we need a delivery, we are assigned to them.

Julio was awesome! We had a difficult move and needed a mattress brought to our new apt building. Access to the building was difficult and complicated but Julio navigated everything with ease and did an amazing job! Best part of our entire move!

Barry and Radoslav did a really great job. They had excellent communication keeping me updated every step of the way and letting me know their ETA well in advance. They even went above and beyond showing me a picture of the furniture to make sure it still looked okay. In addition they did a great job bringing it up to my apartment. Could have been happier with the delivery and service!!!

He called me to advise he was approaching building. I was not there and gave him Instructions on the phone ( where to Leave my two mattresses) and he delivered 100%

Mulder is the best delivery Very very very communicative Went beyond his job Always kept me informed even when he wasn’t on the job Educated me on company policy

Had a great professional experience with Pablo. He came on time. Call me on arrival, was flexible, professional, and friendly. Will work with him again on my next Ikea order delivery.

Amazing service. 👍 Great Communication from the beginning to the end of delivery. Professional and caring making sure items delivered were safe and easy to handle. I appreciate you guys and thank you for making this easy for us. I will definitely recommend this delivery service. Gregory and Angel you guys are the best. Thank you!!!!

These guys were prompt, professional and worked quickly. We will be using them in the future for our other delivery needs. Highly suggest using them.

Ruslan and Brian were amazing! They communicated and arrived on time to deliver our mattress. This is an incredible service that allows for products to be delivered same or next day efficiently and effectively. Thanks again!

I was very happy to have the Fredy and Eddy team back to help me with part two of my move. They were very efficient and well equipped. They had a special, open dolly cart that made moving the mattress a breeze and a flat dollie to move the larger pieces. They really know how to handle different styles of furniture and different moving situations. I highly recommend this team

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Communicating with them was easy, they understood where to find the house and were pretty quick with the delivery.

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

Very fast, and professional. Good communication as well - they let me know how everything was going and sent a picture when delivery was done. Very happy with this service. Great peace of mind. Easy to use, and no hidden fees or hassles.

Carlos got the mattress to me safely covered with tarps, he had the right tools to get it out of the car and into the house. He even helped me get the new mattress into my bed frame. I couldn't have done it alone so I really appreciated his help.

Great experience with them with my delivery. They kept me informed throughout the whole process. Thanks

Professional, quick and excellent service! They went above and beyond to make the delivery as seamless as a possible. Upset I can’t give them a 6 star review!

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Michael and Demetris were prompt, courteous, and professional. Several of the items were quite heavy and they demonstrated ease with their delivery. This is my first time using this type of service and I am quite grateful.

Was only expecting one mover but two showed up and brought the mattress all the way to my room on the back of the house. On time (in fact, earlier), super fast and well prepared.

Angel & Cornell were punctual and professional. They went above and beyond to make sure my order was not only complete, but that it was placed safely, carefully, and exactly where I needed the delivery placed.

Matthew was awesome and I had a wonderful delivery Experience. Matthew is very Professional and kept me inform on his arrival. I will make sure to recommend LUGG to my entire family. Thank you so much for your Service.

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.