5-star customer reviews

Great experience! The movers showed up on time and texted me when they were 10 minutes away. They loaded everything quickly and efficiently. My apartment is on the 3rd floor with no service elevator. They did an amazing job getting everything up the stairs. I will definitely use Lugg in the future.

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

Tyrone and Jesse were friendly knowledgeable and had an attention to detail. Pro movers make all the difference. I strongly recommend.

Omar and Kevin came right on time and were so nice and helpful. They did a great job getting a particularly large and heavy box into our house. Thank you again. We will definitely use this service again when needed.

Jesse and Rocky were incredibly friendly, efficient, fast and professional. With a full XL truck, pickup and delivery was each completed in less than 45 minutes. My items were not damaged or missing. Thank you Lugg for hiring such talented movers!

They were great movers! I am happy to know a service like this exists. Shawn and Savon make you look good

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Rocky and Gloria were the movers for my fist Lugg project. They delivered my Ikea finds in a fast & professional manner. Gloria persistently kept calling me until I finally looked outside & realized it wasn't scammers calling 🤣 Fortunately she didn't seem annoyed, just sweet & very helpful. Thanks to both for making my first experience memorable & being such great humans. (tipped in cash) I will be using & recommending Lugg from now on.

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Sulaiman and Kenny were amazing! They delivered a large/super heavy, white sleeper sofa to my house (in the rain) that wouldn’t fit through most of my narrow doorways. They kept trying different ways-up and down stairs-and never gave up until they finally got it down to my basement. No damage to the furniture or house. I’m so thankful for them! Best movers ever. Would definitely recommend to anyone.

This was our first time using Lugg and we were so happy with the service we received. We needed to move a refrigerator at the last minute and Lugg provided same day service at a good price. The movers were very professional, communicative, and knowledgeable. The app made managing the booking extremely easy and convenient. Lugg was a life saver! We will absolutely be using this company again!

Follow-through to go the extra step to obtain the electronic receipt at Goodwill. Also, they kept me informed as to their progress getting to the apt, picking up the item, and following through with the donation drop-off. Thank you!

Delivery was fast, easy to arrange, great communication with updates, and very professional. The furniture was wrapped and protected during transport. Highly recommend this service.

Antonio and Ryan were expert movers. They handled our antique furniture with extreme care and were so friendly and considerate. They went above and beyond while being efficient.

Ryan and Tyrone were amazing - 10 out of 10 movers. Very friendly, accommodating, strong, fast but careful. I will be using them again.

They were SO efficient and friendly. They are by far the best movers I have ever had. Thank you Bashaar & Ryan!!!

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

The movers were amazing! They were quick, nice, and friendly! They had a great attitude despite having a long day!

There was no elevator and they were very much game for many staircases to my apartment. Don’t know if I would have been as positive. Great guys, excellent movers

Literally the best lugg combo that exists. They worked FASTER than my booked 5 star claimed movers. So so so efficient. Thank you so much!

Mark and Jesse were amazing movers!! They were extremely helpful and professional and even helped me get items up into my difficult to reach loft.

The ease of scheduling the move was great. The movers were very professional and kind. They were on time and sent frequent updates on etas. Excellent communication.

They were prompt, friendly and very helpful. I was surprised at how small the van was, but that wasn’t their fault! I didn’t look carefully at the dimensions in the app. This is a lugging service; they do small loads. They are not whole-house movers. It was easy to make a appointment on the app and the communication was fantastic.

They were prompt, friendly and cared for my items well. I would recommend them for any other person seeking movers.

Extremely helpful and incredibly fast moving. So nice and made the moving process so easy. THANK YOU SO MUCH 10/10 the best movers of all time.

I had a rough day with my movers canceling on me and they really pulled through for me. I really appreciate the help.

Ryan and Fadi were professional, efficient, and detail oriented. They were careful about avoiding scratches and damage to the furniture. They went above and beyond when certain things didn’t fit, coming up with creative ideas - it was clear that they had a lot of experience doing this! They were very fun and trustworthy! I highly recommend them for your move. Could not have asked for better movers!

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

My movers arrived on time. They were very friendly and professional and did a great job carrying heavy items up several flights of stairs. Thanks, Lugg!

They were punctual, professional, extremely nice, and frankly I never saw movers so fast and efficient in my life! It was amazing watching them work together and move heavy boxes so easily and with attention to safety. 👍👍👍

Thank you so much for having such great professional movers on your team, they did a wonderful job! Well done guys!