5-star customer reviews

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

These guys went WAY above and WAY beyond to make this delivery happen. My building security gave us a hard time about an unscheduled delivery and they were extremely patient about working out a solution. Thanks so much!!!

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

Very prompt delivery and very clear communication. They made sure to call me when they were on their way to pickup our furniture and gave me an update when they were along the way to our place. Smooth and efficient!

Such a great crew, they went above & beyond helping me move a giant piece of equipment - with grace and ease. Eternally grateful!

Thank you for a seamless experience! I was coordinating this pickup/delivery remotely and am very happy with how easy it was

I appreciate the fact that they picked up the supplies on time and the delivery was quick. I was able to track the entire trip to warehouse. This is my second time using this service from IKEA and we love it. The equipment was delivered within the time. Great service

Jerry and Serge were fantastic! They came super prepared with all the moving equipment one might need. They were very strong and able to move heavy items up and down several flights of stairs. Really appreciate their hard work.

Aston and Edward were excellent at handling my new furniture. The furniture was wrapped and well protected. I definitely would recommend Lugg for moving. The app was easy to use. The store where I purchased the furniture recommended another delivery service but they had so many bad reviews and they had a app that was difficult to use. Lugg is the best!

This was my first Lugg experience and it exceeded my expectations! Stanley and Lordjara were true professionals: friendly, quick and enthusiastic. Definitely going to use Lugg again as my go-to pickup and delivery team!

There was only one functioning elevator in our building which delayed our move. John & Ahmed were patient and waited for our turn to use the elevator despite the crumby situation in our building. They made sure everything fit and were careful with our furniture. They also pre-flagged a damaged part of the couch at pickup from the furniture store to ensure that we still wanted to accept delivery. I’d hire them again and highly recommend them. Thanks!

Great service. Needed to move something quickly and they came in less time than expected. Didn’t have to lift a finger after they picked up the item and basically did a white glove delivery (without the cost) 10/10 highly recommend

These two gentlemen were extremely professional and efficient. A last minute delivery on a Sunday night, and they arrived with smiles on and ready to get my bed and furniture in and where it needed to be. Very thankful they were the delivery guys we got!

Fast & professional. Pickup and delivery locations were extremely pleased with how quickly they got the job done.

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

Delroy & Anibal were excellent! They totally helped us with our sound equipment for a corporate event last-minute. Great to work with.

Packaged my delivery with such care and worked efficiently and deliberately! Would hire Delroy for all my needs!!!

Absolutely amazing movers, moved 40 boxes, 2 chairs, tv, desk, 2 cubbies, air conditioner, had all the equipment needed for the move; were efficient, strong, polite and superior overall. Came 15 mins earlier and started right away. First time using lugg and very happy with the results. Thank you!

Fantastic experience, Robert was extremely nice and professional; he was fully prepared with equipment that we would’ve never thought of that made the move so easy. We will definitely continue to use Lugg after our experience with Robert. Thanks a ton!!

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

Luis and Derek were awesome!! Very efficient, professional and friendly. They took extra care to ensure my furniture made the trip intact and maintained clear communication throughout the entire delivery process. I would highly recommend Luis and Derek!

Couldn’t lug to intended destination - and too big for their truck/equipment (even though I’d given you measurements in advance) but did haul down to my apartment basement - nice guys and got the thing out of my place - problem solved!

Alonso and Denmark right on time. Alonso was exceptional - friendly, professional. Both worked efficiently and were out of my home quickly and made a prompt delivery to the nonprofit where I donated the furniture.

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

They were very careful with our painting and super friendly! We paid for a pick up truck and thankfully they came with a van which helped protect the painting even more!! So thankful for that! Very fast and easy delivery with great service and smiles :)

I wasn't very clear on where this delivery was going. They were great at staying in touch and figuring it out.

Fast and effective duo - came with all the right equipment and had a very spacious truck. They were on time and at the destination 30 minutes after requesting a Lugg. In and out and done in less than an hour.

Kevin and Josue are awesome and dealt with some annoying changes in what we had to move and how much we had to move. They came in, got everything packed up, and headed out and delivered the networking equipment without issue. Thanks guys!

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

These guys were prompt, professional and worked quickly. We will be using them in the future for our other delivery needs. Highly suggest using them.

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

These men were very professional and friendly. They were respectful of my property and wrapped it with care! They delivered from point A to point B without any issues, which as a control freak, I was glad they made feel well at ease as if they were family members doing me a favor! My partner who received the delivery was very impressed by this service! We will definitely use Lugg.com for our next big moving project! Thanks for giving me peace of mind and saving my back with your quick solution!