5-star customer reviews

I had to get a couch to my apartment and I was skeptical at first because how big it was, but RC was an expert and fast!

The movers arrived on time and finished the job quickly and efficiently and with a big smile

Michael and Brandon were fantastic! They were nice enough to wait for a bit and super friendly, efficient and careful with my couch. The best Lugg crew I’ve had!

Very courteous and intelligent. They fit an oversized couch through a narrow opening without any damage. Two strong and capable men. Immaculate truck and manners.

He was wonderful brought my new couch in and put it right where I wanted it. I have already highly recommended RC and your company.

I can’t say enough positive about this pair. They carefully placed rugs and pads beneath beds and sofa in two locations, moved furniture and took furniture to Goodwill for donation. All done with a smile and courtesy. We have always had a great experience with Lugg and these guys were exceptional.

These guys were AMAZING! The carried and extremely heavy 9’ sofa up a flight of stairs. It was a challenge!! They were very punctual, courteous and professional.

They were able to safely and efficiently move a 6ft couch up tight stairs with no damage. Excellent work!

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

This service was amazing! The guys were really nice and hard working. They even hooked up my battery pack to my new couch. I highly recommend this company.

Amazing experience! The movers were so helpful, and made a stressful move worry free.

Great guy, got the couch to us in perfect condition and on time, extremely happy with his help getting it in the house and resolving a small glitch with Ikea. Would definitely use his services again.

Michael & Brandon were outstanding! They kept me updated throughout the process and were kind, friendly and professional. My couch arrived on-time and in perfect condition. Love this service!

We hired two separate sets of Lugg movers on the same day: One to remove a bulky, heavy, no-longer-working fridge from our upstairs apartment, and the other to pick up and deliver its replacement. Both jobs were challenging: The workers had to maneuver the appliances along narrow hallways and down / up a long, narrow internal stairway. They needed to remove the doors from both refrigerators to make them fit. Both teams carried out these challenges with patiences, persistence and professionalism! They went far beyond the call of duty and were cheerful and helpful the entire time. We were very grateful and would definitely use this service again.

RC was very thoughtful and thorough. He covered and packed our sofa with care. He kept me updated throughout pickup and delivery.

The couch was moved quickly to where we wanted it upstairs. They maneuvered it around an awkward staircase without any problems. They were both very nice.

Great experience. Friendly guys who quickly and carefully got me my new couch! Exceptional experience with my first time using Lugg. Will use again because of these two.

They managed to get a couch in an old Phoenix house with small doorways. They never gave up and were perfect gentlemen ❣️ I am really pleased with Lugg. If Rob and Alejandro are examples of this service then I have to give it 5 stars 🌟 🌟🌟🌟🌟 Thank you again

Very professional, friendly and hardworking movers — I lucked out! Great team.

Two expert movers, very efficient, friendly, and easy to work with. I'll ask for them again when I next use Lugg. Very fair price for moving boxes that would have taken me at least 5-6 round trips. They did rhe job in an hour.

The couch was super heavy and they both handled it with care and also moved it exactly where I needed it

My only concern is a plug on the couch from the power cord looks to be damaged. I don’t know if that was from the movers or the Retail location. But everything else was great.

Very good communication, excellent effort and efficient, put couch together, moved where I wanted it. Excellent all around.

RC was delightful and so efficient bringing the couch up 3 levels!! I feel it should’ve been a two-person job but he was on it and with such a positive attitude. Very good experience with RC and the delivery!!

EVERTHING! The father& son team were quite careful to explore all options for maneuvering the gigantic sofa through the entryway. They were polite, courteous & professional. Just the people I would love to have for next door neighbors!

RC and George were very friendly and helped to move my couch up to the 3rd floor and a few extra heavy items out of my car. I appreciate their services, professionalism and efficiency to get the move done.

Richard was prompt with his delivery. He called to let me know when he was leaving the store. Even though this was 7th delivery today, he quickly unloaded and got our couch where it needed to be. He had a mask on and social distanced as much as possible. He was very nice and professional.

We've used you a few times now and EVERY SINGLE TIME, the guys that show up have been courteous, professional, and have busted hump. Feel very confident in using Lugg On-Demand Movers.

Always reliable, kind and efficient service with Lugg Movers — thank you for saving my back!!

Angel and Ariel arrived early, and were polite, friendly and positive. They worked efficiently to move our sleeper sofa. We would recommend them for bigger jobs.

Sadiki and Carlos were absolute pros! 🚛🔥 They handled my move with efficiency, skill, and a great attitude from start to finish. Everything was packed and transported with care, and they went above and beyond to make sure everything was placed exactly where I needed it. Super friendly, expert movers, and incredibly professional. If you need a stress-free, smooth moving experience, these are the guys to call! Highly recommend—5 stars all the way! 🌟🌟🌟🌟🌟

I am convinced that David and Raven are super heroes! Miracle workers, definitely. Moving our king size bed and couch was something I dreaded thinking about moving and other items, a dresser, a chair and foldable desk were all handles with care by these two. If you are lucky enough to have their help with your move you will feel relieved to have such strong, caring, gentle helpers! They finished our move in record time as well. I had plenty of time to do what I needed to do before I had to leave again!

Absolutely amazing service from these two polite and considerate gentlemen. As soon as we put in our request for delivery Manuel and Gabriel showed up to the furniture store and delivered our couch PLUS set it up all within an hours time. I'm very glad we were referred to them and would highly recommend their services to everyone! We will definitely be using them again in the near future. Thank you both!