5-star customer reviews

Servio and Carlos are HEROES!! They moved our entire office from a large air-controlled indoor storage unit to a much bigger storage unit (that we needed) in the same facility but it was located🌾🌾outside🌞!! We all know it was crazy 🥵 hot a couple of days ago, so to say a big move was challenging 😰 was a huge understatement🤯! Furthermore, the elevators🛗barely worked throughout the afternoon😒and they still persevered, pivoting in the smartest🧠most efficient ways possible. No matter what, this move actually took waaaay longer ⏳….⌛️⌛️ than I had ever anticipated😳, compounded by the blazing ☀️☀️. Servio & Carlos did not leave me hanging in that awful heat🔥, cause they😵‍💫kept at it 💪🏻💪🏼. 🤔They asked me questions🙋🏻‍♂️, offered suggestions💁🏻‍♂️, and worked with me🫱🏾‍🫲🏼after everyone had gone 🏃🏽🏃🏼‍♀️💨. 🙏🏾Please consider giving them a bonus🤑! Or the LUGGERs of the WEEK Award🏆🏆! At least a feature on the home page💻 with testimonials. Surely🙏🏾, I’m not the first👏🏻👏🏼👏🏽👏🏾 to praise🫶🏾them. These 2 amazing LUGGERs 🧔🏻‍♂️&👨🏼‍🦲 are what the LUGG’s Brand is all about❣️

Truly the best movers. I’d give 10 stars if I could. Thank you!!! Hire them. They helped me fit in recliner couch. They asked if they could use their tools to remove door. They did! They then put it back appropriately. There has to be way to tip them on this app. I did get Jose’s phone number to tip him via Zelle as well if I can’t tip on app. These guys are professional, hire them!!!

Amazing team, never gave up even when it seemed impossible and kept a great attitude. Highly recommend these movers!

They did great job wrapping the furniture and carefully moving through the corridors and in the apartment. Very quick and polite movers.

Excellent customer service same day delivery reassembly and disassembly of furniture great movers 10/10.

The movers did an outstanding job, going above and beyond to ensure the move went smoothly. Unfortunately, the company's support was lacking; when I encountered issues with returning an item at the pickup location, they were not helpful at all.

I recently used Lugg to move some items in my home and I couldn’t be more impressed with the service! From the moment I booked, everything was seamless. The app was easy to navigate, and I was able to schedule a pickup time that worked perfectly for me. The team that arrived was punctual, professional, and genuinely friendly. Jerome and Michael M. handled all of my items with care. What really stood out to me was the level of communication throughout the process. I received updates leading up to my scheduled time, and Jerome and Michael M. kept me in the loop as they worked. I highly recommend Lugg to anyone in need of reliable, efficient moving help. It’s an absolute game-changer for anyone looking to move quickly without all the hassle!

They were great!! Excellent movers- they moved a sofa I purchased from FB marketplace and were careful and timely. Thank you!

I want to make sure to remember the following text: I want to express my sincere appreciation for the movers who came today. They were fast, efficient, and very polite and respectful. They asked me where I wanted the chair to go and placed it exactly as I wanted. They were in and out of my house within minutes, and I genuinely appreciate their efficiency.

Great movers! Had amazing communication and their number one priority was the safety of the furniture! I would recommend both of them to anyone!

These guys showed up well within the time frame (on the early side), got everything out, loaded up, and delivered efficiently. They are both nice guys and were the best movers I've had in a long time.

On time. Good communication with me. Patient and strong! Aaron and Jose are very professional movers. They kept their agreement and delivered on the coldest day of the year! I highly recommend.

Great patient and communicative movers. Worked efficiently and even wrapped the pieces of the furniture

My back stairwell is unfortunately narrow, and my movers were very hard working and efficient moving my furniture up and into my unit!

The movers did an outstanding job, going above and beyond to ensure the move went smoothly. Unfortunately, the company's support was lacking; when I encountered issues with returning an item at the pickup location, they were not helpful at all.

Really great movers! So thoughtful and aware and they worked great together. Would hire them again for sure!

By FAR best team of movers to this date and I own a staging/moving company where I am needing assistance constantly… Thanks again guys

The Lugg movers were GREAT! We bought a twin bed and had to bring it home. “The Luggers”were prompt, helpful and friendly. The entire process was seamless. I will definitely use them again. Thanks, Lugg !

Lugg is the best for having furniture delivered. I found a bathroom vanity with an extremely heavy (250lb+) stone top that never would have been feasible for me to bring home. Lugg handled it seamlessly and made the process a breeze. The prices were totally fair in my opinion too!

Both movers were absolutely amazing! They really went beyond the call of duty and helped me with so much more. I couldn’t have asked for better movers, honestly. I would recommend them both to any family or friend in the future. Thank you so much for all your help. You both ROCK!

Leonel and Jose are expert movers who are very friendly and work really efficiently. We were done with the move faster than we had expected! They were also very careful with our furniture which we appreciated a lot! Thank you to you both!!

Expert movers, handled my new dining table with care and were very friendly. This was my second delivery with Lansana—he is great! Highly recommend.

Great team! From start to finish, Jermaine and Mario were professional, efficient, and handled my refrigerator with care. They arrived on time, equipped with all the necessary tools, and worked diligently to ensure everything was transported safely. Their attention to detail and expertise gave me peace of mind throughout the entire process. I highly recommend their services to anyone in need of reliable appliance movers. Thank you for making my move a smooth and stress-free experience!

Lugg sent movers to a store in Pennsylvania where they collected my purchases and drove them to a nursing home in Delaware. ALL IN ONE DAY! Actually - within 3 hours of my request. Amazing service. Reliable and professional and SPEEDY!!!! A+!

Fantastic movers! Extremely careful with my items, insightful with the best ways to load/unload efficiently, and very nice to work with. Would highly recommend them to anyone.

Movers were Very polite, professional, and helpful. Quick pick up and delivery and very smooth process.

I recently used Lugg to move some items in my home and I couldn’t be more impressed with the service! From the moment I booked, everything was seamless. The app was easy to navigate, and I was able to schedule a pickup time that worked perfectly for me. The team that arrived was punctual, professional, and genuinely friendly. They handled all of my items with care. The pricing was transparent and fair and stress-free. I highly recommend Lugg to anyone in need of reliable, efficient moving help. It’s an absolute game-changer for anyone looking to move quickly without all the hassle!

Used Tyler and Robert to get our clothing donations to a donation drop off--they were speedy and communicative and I would happily book Lugg for my next home help project!

Great experience, a text was sent the day before and the day of and I was able track them. The movers were friendly and respectful. They put my dresser exactly where I wanted, all was done in ten minutes. Till next time and thank you.

My experience was amazing, the movers were prompt, super professional, efficient and very helpful. I would definitely hire them and use Lugg again!

Amazing movers, no bullshit, stack things smartly and efficiently, we were super impressed and pleased. Thanks again, Leonel and Jose!!

Excellent service! They brought my new desk home and put it right into place.

The ride share app experience for furniture, etc. The in app features were a breeze to use. I purchased a used armoire too large for my vehicle. I booked Lugg within minutes and went home. I received a text they arrived at the store an hour and a half later, exactly within the time window I had booked. They spent a few minutes at the store loading up. I received a text they were on the way. I could follow their location on the map in real time. They arrived and delivered with professionalism at every step. Exactly what I was looking for, and having many times used other local single large item delivery services (fridge, couch, desk, sectional), Lugg pricing was in-line and perfectly reasonable.