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5-star customer reviews

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Reviews

Through Lugg App

I had a great experience with Christopher and Daniel. They had to go a long way for the delivery but they were friendly and helpful

NNicole in Costa Mesa, CA
Through Lugg App

Kris went above and beyond service! He was very friendly and agreed to stay to inspect the furniture. He ran ahead of schedule, which I truly appreciated. he used the Lugg app and I was able to track the delivery with ease

tteresa in Los Angeles, CA
Through Lugg App

They were great !!! They let me know the status of delivery and NO FAULT OF THEIRS but I have to book them for another load now The pickup location thought it could be done in one load Thank you very much

HHarriet in Burbank, CA
Through Lugg App

Fast and efficient! Thanks Jorge! World Market and Lugg’s partnerships is fantastic. We live right up the street but had no way to get it here. This is much easier than having to rent a truck at Home Depot. We’ll be using Lugg again!

JJenn in Los Angeles, CA
Through Google Maps

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

MMike in Los Angeles
Through Lugg App

Fabio and Daniel followed my very detailed instructions perfectly. They picked up everything from the Home Depot and transported it to my house and unloaded in a neat and orderly manner.

CCarolyn in Los Angeles, CA
Through Lugg App

Kris was extra communicative, kind and helpful! I’m so grateful he did my delivery and would recommend him to anyone!

AAlden in Oceanside, CA
Through Lugg App

I was recommended to use Lugg by a friend and I'm so glad to have done it. Adam and Scott were quick, friendly and attentive to info I text to them. This delivery of my couch a d ottoman went smooth. You guys ROCK!!!!

TToyna in Redondo Beach, CA
Through Lugg App

This was my first time using Lugg. These 2 men were very polite, kind and helpful. I appreciate how fast my delivery took. Thank you

JJill in Los Angeles, CA
Through Lugg App

Oscar and Jorge were awesome both on the pick up and delivery. They were very careful with the furniture and were so polite too. Thank you!

PPamela in Dana Point, CA
Through Lugg App

The guys were very friendly, professional and helpful- they even used their own drill to tighten some loose screws for us upon delivery. Highly recommend

MMark in Yorba Linda, CA
Through Google Maps

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

MMelisa in Washington, D.C
Through Lugg App

Your site told me that the price was $25 and now I’m seeing that it’s $60. This makes me furious I would have just gone to Home Depot and got in the truck for $19.99. The app told me that the process was not going through so I try to for more time I was hoping that the $60 was because I try to process it more than once but a one time fee of a surprise $60 is not fair.

NNiko in Cerritos, CA
Through Lugg App

Both Joanys and Jon were very helpful, kind and did everything they could to with my tall refrigerator. They know well about the refrigerator delivery which I was very grateful about. ⭐️⭐️⭐️⭐️⭐️

JJin in Los Angeles, CA
Through Lugg App

Very professional and communicated well during the pickup and delivery. Will definitely use this service again!

DDiane in Los Angeles, CA
Through Lugg App

Extremely communicative and kind! Went above and beyond with the delivery. Would love to use them again!

KKaela in Los Angeles, CA
Through Lugg App

Very friendly and professional would recommend them They arrived quickly to the pick up and took good care of my items from Home Depot

KKATIE in Pasadena, CA
Through Lugg App

They are Very professional, super nice and kind. They handled our delivery with care. We had heavy furniture to deliver. They are so strong! We are so happy with their service, we want to hire them again if we can.

AAva in Los Angeles, CA
Through Lugg App

Todd and Kali were great, friendly and quick too! Would definitely want them on my next pick up/delivery!

AAndrew in Long Beach, CA
Through Lugg App

Everything went smoothly and the guys were really friendly. They picked up our items from Home Depot will call no problem

EEmily in Torrance, CA
Through Lugg App

Nice guys. contacted me when there was a mistake at home depot. not their fault. came around back and brought everything in the house. good service

DDaniel in Los Angeles, CA
Through Play Store

Delivery was fast, easy to arrange, great communication with updates, and very professional. The furniture was wrapped and protected during transport. Highly recommend this service.

RRobin in - Moving & Delivery
Through Lugg App

So amazing and friendly and careful and helpful. My stuff wasn’t ready at Home Depot and they waited with me until it was. So thankful!

TTsippi in Los Angeles, CA
Through Lugg App

One of the guys was super helpful, and even stayed at Home Depot making sure the return went through properly. Much appreciated!

JJonathan in Los Angeles, CA
Through Google Maps

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

CColeen in Los Angeles
Through Lugg App

Was able to order a mover right after work and arrived within the hour to Home Depot. A bonus of two movers, was surprised and very happy with the Lugg service! Thank you guys for making it quick and easy. Will use this service again!

CChristina in Los Angeles, CA
Through Lugg App

Krishna was incredibly helpful and professional. Not only did he handle my delivery with care, but he also went the extra mile by carrying my heavy box upstairs for me, which I truly appreciated as I live alone. He was efficient, strong, and made the process smooth and stress-free. Highly recommend his service!

MMaki in Los Angeles, CA
Through Trustpilot

Omar and Kevin came right on time and were so nice and helpful. They did a great job getting a particularly large and heavy box into our house. Thank you again. We will definitely use this service again when needed.

cCustomer on lugg.com
Through Google Maps

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

KKim in San Diego
Through Google Maps

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

RRebecca in Austin
Through Google Maps

I love Lugg! I brought fueniture from Habitat ReStore which does not have delivery but I downloaded the app in the store received a fair estimate. The app updates you every step of the journey and they delivered on time professionally. Highly recommend.

aadrainne in Chicago
Through Lugg App

They were both amazing!! Arrived exactly on time. Package was heavier and larger than expected but they didn't hesitate and assured me they would get it done. It was a struggle for them, not their fault but mine and Home Depot. They got it delivered but it took creativity and hard work on their part. I can't say enough nice things about Maicon and Marcelo

KKeith in Los Angeles, CA

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