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5-star customer reviews

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Reviews

Through Lugg App

They did an amazing job getting my marketplace sofa up the starts. Incredibly smooth from start to finish.

LLiv in Torrance, CA
Through Lugg App

They are Very professional, super nice and kind. They handled our delivery with care. We had heavy furniture to deliver. They are so strong! We are so happy with their service, we want to hire them again if we can.

AAva in Los Angeles, CA
Through Lugg App

They were fantastic! Loved my experience -- saves me time knowing that I don't need to be there for a FB Marketplace exchange :)

MMegan in Los Angeles, CA
Through Lugg App

Krishna was incredibly helpful and professional. Not only did he handle my delivery with care, but he also went the extra mile by carrying my heavy box upstairs for me, which I truly appreciated as I live alone. He was efficient, strong, and made the process smooth and stress-free. Highly recommend his service!

MMaki in Los Angeles, CA
Through Google Maps

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

RRebecca in Austin
Through Lugg App

Great team!! They picked up a table I bought from Facebook marketplace, they plastic wrapped it with protective blankets and carried it seamlessly into my home! Good communication and fast prompt delivery. Highly recommend!

TThao in Tustin, CA
Through Lugg App

Justin & Alex were great help! They were very communicative, friendly, & careful, even helped us move some other furniture around in our new place after delivering us our fb marketplace purchase!

KKatie in Los Angeles, CA
Through Google Maps

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

KKristin in Los Angeles
Through Lugg App

Aristote was great! I needed to pick up a FB marketplace purchase. His communication skills made this purchase ideal! Was extremely helpful at both pick-up and drop-off! Thanks again, Aristote!

SShanice in East Los Angeles, CA
Through Google Maps

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

MMark in San Francisco
Through Lugg App

They were so great moving the couch we got off of Facebook! They were super easy to communicate with as well!

MMarquisha in Los Angeles, CA
Through Lugg App

I recently purchased a very expensive washer and dryer off Facebook Marketplace and needed help moving and installing them. Abdiel and Steven from Lugg were absolutely phenomenal. Here are the key highlights of my experience with them: - Professionalism: From the moment they arrived, they exhibited utmost professionalism, ensuring that every step of the process was handled with care. - Punctuality: Despite the late hour, they arrived on time at 9 PM, as promised, ready to get the job done. - Careful Handling: They treated my new washer and dryer with extreme care, ensuring that no damage occurred during the move. - Installation Expertise: They installed the washer and dryer with perfection, ensuring everything was set up correctly and working smoothly. - Attention to Detail: They paid close attention to every detail, from securing the appliances during transport to making sure they were level and properly connected. - Customer Satisfaction: Their dedication to making sure we were happy was evident. My wife was particularly impressed and very happy with their service. - Last-Minute Availability: I was amazed that they were available last minute, which was crucial for us given our tight schedule. - Above and Beyond: They truly went above and beyond, working late into the night to ensure everything was perfect. Thank you, Abdiel and Steven, for making this experience seamless and stress-free. I highly recommend them to anyone needing moving services for heavy and expensive items!

MMark in Santa Monica, CA
Through Google Maps

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

MMelisa in Washington, D.C
Through Lugg App

They were great !!! They let me know the status of delivery and NO FAULT OF THEIRS but I have to book them for another load now The pickup location thought it could be done in one load Thank you very much

HHarriet in Burbank, CA
Through Lugg App

They were tasked with picking up a washer from a FB Marketplace purchase and bringing it to my residence. The seller was not prepared for the move at all and misrepresented the obstacles for movement. Xavier & Juan did exceptional work and I am So grateful for their assistance.

GGabrielle in Los Angeles, CA
Through Lugg App

Thank you very much for picking up and delivering my recliner and couch... Great job...I have already put a link out on my Facebook to all my friends

SStacey in Chino, CA
Through Lugg App

First time to use Lugg and the experience could not have been better. Professional and courteous. Wallace and Wallace “Ace” were over the top with their customer service in moving a big piece of furniture purchased from Facebook Marketplace. Thank you! Highly recommended.

CClaire in Simi Valley, CA
Through Lugg App

Extremely communicative and kind! Went above and beyond with the delivery. Would love to use them again!

KKaela in Los Angeles, CA
Through Google Maps

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

MMike in Los Angeles
Through Lugg App

The guys were very friendly, professional and helpful- they even used their own drill to tighten some loose screws for us upon delivery. Highly recommend

MMark in Yorba Linda, CA
Through Trustpilot

Omar and Kevin came right on time and were so nice and helpful. They did a great job getting a particularly large and heavy box into our house. Thank you again. We will definitely use this service again when needed.

cCustomer on lugg.com
Through Google Maps

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

KKim in San Diego
Through Lugg App

These guys are the BEST. I bought a bed from Facebook marketplace and hadn’t seen it before booking Lugg. These guys told me about some undisclosed damages and helped me work through that with total calm professionalism. They were so friendly and went above and beyond to help me with my move. Could not recommend them more!!

IIsobel in Los Angeles, CA
Through Lugg App

Oscar and Jorge were awesome both on the pick up and delivery. They were very careful with the furniture and were so polite too. Thank you!

PPamela in Dana Point, CA
Through Google Maps

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

CColeen in Los Angeles
Through Lugg App

I had a great experience with Christopher and Daniel. They had to go a long way for the delivery but they were friendly and helpful

NNicole in Costa Mesa, CA
Through Lugg App

Todd and Kali were great, friendly and quick too! Would definitely want them on my next pick up/delivery!

AAndrew in Long Beach, CA
Through Lugg App

Curtis and Carlos helped me facilitate a pickup from fb marketplace and went above and beyond in the process. They were extremely professional, communicative and efficient.

NNina in Los Angeles, CA
Through Lugg App

Used them for a Facebook pickup and everyone involved noted their friendliness and expediency. They maneuvered a large couch through a tight entrance pretty quickly so they’re definitely experienced, good work guys!

IIsaiah in Santa Monica, CA
Through Lugg App

Both Joanys and Jon were very helpful, kind and did everything they could to with my tall refrigerator. They know well about the refrigerator delivery which I was very grateful about. ⭐️⭐️⭐️⭐️⭐️

JJin in Los Angeles, CA
Through Lugg App

I was recommended to use Lugg by a friend and I'm so glad to have done it. Adam and Scott were quick, friendly and attentive to info I text to them. This delivery of my couch a d ottoman went smooth. You guys ROCK!!!!

TToyna in Redondo Beach, CA
Through Lugg App

Utilized Ricardo for a facebook marketplace pickup. Helpful and handled appliances with care. Thanks again, Ricardo!

SShanice in Hawthorne, CA

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