5-star customer reviews

Very friendly and very helpful. Fixed an issue with inaccurate information that was placed on IKEA's end with my order

I had been looking online to purchase Another Couch for my place. I own a car, so its been difficult finding one that would deliver. Came across the perfect Loveseat WITH DELIVERY!! Art & Peter saved the day, AND with a great price within my budget. Very professional and quick! Carried it upstairs like Hercules! Definitely recommend!! ⭐⭐⭐⭐⭐

Once again, Lugg came through for me. Fast pickup and delivery with no damage or hassle. Reasonable price. Would definitely use again.

Quick delivery, friendly service. Two person team for the price of one. Placed my delivery where I asked and took a pic of the boxes for their records.

This my third time using LUGG and each time has been a great experience. This last pick up and delivery made by Edgar and Xavier went smoothly. They were friendly, careful, on time and professional.

These guys came up big! They worked together so well-such great attitude's. They picked up, delivered, set up things I need to create a livable space!

These guys were prompt, professional and worked quickly. We will be using them in the future for our other delivery needs. Highly suggest using them.

They were good but had the wrong address so a lot of the time was spent trying to find the place. Also I booked at 2-3 and they didn’t come until after 5.

Friendly and very helpful in brining everything up the stairs and into my place, just where it needed to go. Also doubled back to make sure I had everything.

They came prior than expected. Very friendly and responsible. Didn’t care I live in a second floor with stairs... they just got my sofa and placed it in my living room in minutes... very happy with the service...!!! Highly recommend..!!!

Pablo and Joe went the extra mile to take our delivery to its place. They were careful and mindful with the walls, paint, and boxes. I wish all deliveries were as smooth as this one was.

Both men were quick, efficient, asked me questions about where I wanted my items placed, gave me time to double check that I received all my items, explained how the lugg app worked. Five stars

Angel & Cornell were punctual and professional. They went above and beyond to make sure my order was not only complete, but that it was placed safely, carefully, and exactly where I needed the delivery placed.

Angel and Gregory communicated often to keep me updated on their progress with the pick up and drop off. They also went above and beyond by trying to find a replacement for one of the paintings when they noticed that the frame behind the canvas was damaged. They were friendly and professional.

David was terrific. Not only did he put the delivery exactly where we want it but the pieces that were already in that place he moved for us. Of course we gave him a gratuity as a thank you. He is a keeper.

Wow, I’m so happy I found this service! I was able to get my sofa delivered in just a few hours. The delivery guys were super friendly and efficient. I 10/10 recommend!

Delightful gentlemen. They wrapped and secured the delicate buffer and moved it into the space I had cleared for the buffet.

They were on time, as promised. They kept us informed of their progress as they droving towards our house. They were friendly and very willing to place items where we requested. Could not ask for better service.

Pablo got the job done with a smile on his face. He was very organized and efficient. It was a pleasure working with him.

Convenience is the name of the game. Use the app to schedule pick up and delivery of large items.

Great customer service. Barry and Brian were both very professional and respectful of my possessions. They took extra care and made sure to place everything where I needed/wanted it. Thank you!

On time as promised Service with a smile Followed my instructions as to placement Took care not to rush or damage Great bilingual service

Called me right away when there was an issue with order number in pick up place once here very cordial. Excellent efficient job

Very fast, and professional. Good communication as well - they let me know how everything was going and sent a picture when delivery was done. Very happy with this service. Great peace of mind. Easy to use, and no hidden fees or hassles.

Alexander was extremely polite & courteous. Placed the boxes carefully where I instructed him to do so with a great attitude & positive mindset! It’s a joy dealing with people such as Alexander !!

Marco and Luis were absolutely wonderful to work with. They were so easy to reach on the phone and on text. They were kind and prompt and very professional. They made the entire moving experience so simple. My new furniture arrived in perfect condition and they were an A ++ delivery team. Highly recommend.

They were awesome! They came on time and were so friendly. They carefully placed all the boxes in my apartment. I was very happy with their service and would highly recommend them!!

They were professional and polite. They did their job quickly and efficiently. They were sure to carefully place the boxes from our order down the in proper place.

Friendly. Good disposition. Carefully placed boxed items in my living room. Helpful in bringing in a large heavy item from my car too.

The guy was a professional. Knew what he was doing and unloaded the stuff into the apartment with care. He’s good at what he does … he’s a positive client face of Lugg

William and Abimbola were very professional. I especially appreciated all the communication before and during the delivery and they assembled the sectional and were able to remove some pieces as well. I’d had a poor experience the day before with other Luggers, but William and Abimola made up for it. Would Recommend for furniture delivery, hauling, And taking stuff to donations.

They did the impossible! Moving a 500lbs hospital bed up an open staircase made of wood and glass only… truly amazing. I am so grateful. Angel was really proactive and a great leader. Gregory was incredible! The whole team did this difficult task with a smile on their faces and a can-attitude. I haven’t experienced this level of skill and service ever!